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ChatGPT for Scrum Masters: AI in Agile Practice

Name: ChatGPT for Scrum Masters: AI in Agile Practice
Rating: 4.5 (305 reviews)

Learn how to use ChatGPT and Prompt Engineering to support Scrum events, decisions, and facilitation as a Scrum Master.

Created byOmni Academy 500,000+ students, Mirko Perkusich, Ph.D., Letícia de Sousa Coelho

Last updated 6/2026

English

What you'll learn

How to use ChatGPT to support Sprint Planning, Daily Scrum, Review, and Retrospective
Prompt patterns designed specifically for Scrum Masters: facilitation, coaching, conflict management, and more
How to make better decisions, communicate with stakeholders, and refine the backlog with AI support
Techniques to avoid common mistakes and hallucinations from ChatGPT
How to adapt prompts to different team contexts with minimal effort

Course content

9 sections • 75 lectures • 4h 39m total length

The Power of ChatGPT for Scrum Masters – See It with Your Own Eyes5:18
The Benefits and Risks of Using AI in Your Scrum Master Routine3:27
How This Course Works and What You’ll Learn1:45

Interactive AI Demonstration4:38
Explore the chat interface, effective prompts, and free versus paid features in a live ChatGPT demonstration, with examples like image description and prompt ebooks.
Downloadable Prompting Guide Ebook0:04
ChatGPT Plans: Which One Is Right for You?0:17
Unlocking the Mystery: A Glimpse into ChatGPT1:47
Discover how ChatGPT transcends traditional software interfaces by using natural language to design and format, and learn its strengths and cautions for agile practice.
From Signup to First Prompt: A Beginner's Walkthrough of ChatGPT6:22
Learn to use prompts with ChatGPT, sign up, and explore features from the free version. Practice hands-on interactions, access real-time information, and apply insights to agile practice.
ChatGPT: Bridging Human Essence and AI Conversations2:55
Learning from ChatGPT: A Hands-On Challenge2:23
ChatGPT at a Glance: Core Capabilities3:01
Using ChatGPT for Analyzing Data1:33
Navigating the Waters: Key Limitations of ChatGPT4:48
Brief Ethical Pause: Things to Ponder2:34
Section's Prompts2:14
Quiz

Foundations of Prompt Engineering3:09
The Power of Being Explicit3:38
Using Delimiters to Separate Parts of the Input2:09
Putting on a Persona4:18
Setting the Right Tone, Style. and Target Audience5:56
Iterative Prompting4:33
Master iterative prompting to refine prompts through dialogue, transforming rough initial prompts into precise, reliable results; avoid single-shot prompting and tackle complex questions by breaking tasks into smaller steps.
Leveraging Reference Texts4:34
[PROTIP] Managing the Context & Editing a Prompt3:50
Learn to manage context in ChatGPT conversations by refining prompts with the prompt editing feature, control memory usage, and explicitly specify concepts, facts, and instructions.
Zero, One, and Few Shot Prompting7:06
Explore zero-shot, one-shot, and few-shot prompting to improve ChatGPT responses using examples, and apply best practices like clear two to three examples, delimiters, and iterative checks.
Chain of Thought Prompting4:36
Recipe Prompting: Crafting Step-by-Step Plans with ChatGPT3:49
Verifying ChatGPT's facts4:30
[PROTIP] ChatGPT Custom Instructions5:25
[PROTIP] Have More Privacy with Temporary Chats0:26
Wrapping up3:51
Section's Prompts7:30
Quiz

Introduction2:47
Creating Content2:57
Searching for Information2:20
Processing Images3:19
Translating2:46
Translate from English to Portuguese with ChatGPT, preserve keywords in English, and customize terms for branding, like turning 'team' into 'time' and 'office' into 'espaço de trabalho'.
Proofreading2:56
Summarizing2:56
Quick Data Analysis4:07
Extract basic insights from raw data with simple prompts in ChatGPT, identifying growth, dips, and anomalies while ranking months by sales and calculating the average monthly sales.
Asking for Feedback3:45
Comparative Prompting3:01
Generating Formula for Excel (or Google Sheets)3:08
[PROTIP] Talk to ChatGPT (Or Dictate Your Ideas!)0:43
[PROTIP] Sharing Chats: Turn One Conversation Into Many0:49
Section's Prompts3:07
Quiz

Introduction2:14
Generating Lists1:57
Explore bulleted lists for flexible idea capture and checklists to convert ideas into actionable tasks, with examples like time-management tips and stewardship delegation checklists.
Using Output templates3:21
Visualizing Information with Mind Maps2:10
Organizing Information into a Table1:08
Generating Data in CSV1:52
Learn to convert structured data into csv for Excel and generate new csv data from scratch using clear prompts to ChatGPT, including headers and sample data for five employees.
Creating Data in JSON1:52
Creating a Source Code (for Computer Programmers)2:08
Section's Prompts1:26
Quiz

Mapping the TechWave Team’s Challenges5:31
Use ChatGPT to empower the Scrum Master serving the team, the Product Owner, and the organization at TechWave Inc. Diagnose early dysfunctions and boost collaboration in sprint planning and ceremonies.
Restructuring Working Agreements with ChatGPT Support4:53
Creating the Definition of Done for the TechWave Team4:17
Sprint Planning Facilitation and Sprint Goal Setting4:51
Transforming the Daily Scrum through Smart Facilitation4:32
Effective Sprint Review and Retrospective Design6:21
Section's Prompts16:27
Quiz

Understanding the Product Owner Challenges at RetailNova4:29
Helping the PO with Value-Based Prioritization Techniques4:33
Improving User Stories and Ensuring Backlog Quality4:19
Evaluating the Product Backlog Quality (DEEP)6:23
Communicating Progress to Stakeholders Clearly3:50
Facilitating Clear Product Vision Between the PO and the Team4:36
Learn to use ChatGPT-driven facilitation to align the product owner and Scrum team around a shared vision, through workshops like the product vision box and elevator pitch canvas.
Section's Prompts11:47
Quiz

Helena’s Organizational Challenge at LogiFleet4:28
Helena, LogiFleet's Scrum Master, acts as a change agent to spread agile thinking across departments. She uses ChatGPT to craft strategies, explain her role to leaders, and design collaboration workshops.
Educating Non-Technical Departments Through ChatGPT-Designed Workshops3:21
Handling Resistance to Agile Transformation3:43
Map and address resistance to agile transformation across executives, middle management, and support areas with ChatGPT, then craft a checklist and dialogue approach to read the room and build trust.
Promoting the Benefits of Scrum to LogiFleet Leaders3:16
Section's Prompts5:26
Quiz

Requirements

It is recommended that you have a basic understanding of Scrum and its key events (Sprint Planning, Daily Scrum, Review, and Retrospective).

Description

Are you a Scrum Master looking to work smarter, not harder?

This course teaches you how to use ChatGPT and prompt engineering to enhance your day-to-day responsibilities — from facilitating Scrum events to making better decisions and communicating more effectively with your team and stakeholders.

We go straight to the point: real use cases, practical prompts, and proven patterns. No hype, no automation promises, no need for coding or API integrations — just practical applications that save time and improve clarity in your role as a Scrum Master.

What you'll learn:

How to use ChatGPT to support Sprint Planning, Daily Scrums, Reviews, and Retrospectives
Prompt patterns tailored for Scrum Masters: facilitation, coaching, conflict management, and more
How to improve decision-making, stakeholder communication, and backlog refinement with AI
Techniques to avoid common ChatGPT mistakes and hallucinations
How to adapt prompts to different team contexts with minimal effort

Why is this course a game changer?

- Hands-On Approach: Real-world examples, practical exercises, quizzes, and step-by-step guides
- Complete Content: From beginner to advanced—all you need in one place
- Bonus Resources: Includes an eBook with a quick-reference prompt guide

This is not a generic ChatGPT course. It’s built for Scrum Masters, by someone who actually works with Scrum and Agile coaching daily.

Whether you're just starting out or an experienced professional, this course will help you boost your impact and confidence using AI — with purpose, clarity, and autonomy.

No previous experience with AI required.

All you need is curiosity, a willingness to learn, and a desire to improve how you work.

Enroll today and shape your future!

Get lifetime access to all course content, expert tutoring, and continuously updated lessons.

Learn from a recognized expert

Mirko Perkusich is an instructor with over 125,000 students worldwide. With more than 15 years of industry experience and a strong academic background, he ensures top-quality teaching.

No risks, just rewards!

Try the course with a 30-day money-back guarantee. If you’re not satisfied, we’ll refund your investment. Your satisfaction is our commitment!

Hear what our students are saying:

“One of the most valuable courses I’ve taken! Clear, engaging, and instantly applicable.” — João Nunes, Software Engineer
“Extremely practical and full of insights—highly recommended!” — Anna Kirakosyan, Project Coordinator

Join now and transform your career!

Join thousands of professionals who are already revolutionizing their path with the power of ChatGPT.

Enroll today!

Who this course is for:

New Scrum Masters who want to build confidence quickly and discover how AI can be a powerful ally in their daily routines.
Experienced Scrum Masters looking to level up their practice with modern tools—optimizing meetings, decisions, and interactions with the team and stakeholders.
Agile practitioners, facilitators, and team leaders who want to improve communication, organization, and their ability to guide teams with clarity and strategy.
Tech professionals and project managers curious about using ChatGPT in a practical, safe way in agile environments—no coding or integrations required.
Anyone interested in real-world AI applications—perfect for those who want to move beyond theory and learn with hands-on examples and zero fluff.

ChatGPT for Scrum Masters: AI in Agile Practice

What you'll learn

Explore related topics

Course content

Kickoff3 lectures • 11min

[PART I] The basics12 lectures • 33min

[PART I] Introduction to Prompt Engineering16 lectures • 1hr 9min

[PART I] Routine Tasks with ChatGPT14 lectures • 39min

[PART I] Tailoring Outputs for Specific Needs9 lectures • 18min

[PART II] Serving the Scrum Team7 lectures • 47min

[PART II] Serving the Product Owner7 lectures • 40min

[PART II] Serving the Organization5 lectures • 20min

Final words2 lectures • 3min

Requirements

Description

Who this course is for: