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ChatGPT for IT Workers
Role Play
Rating: 4.5 out of 5(27,566 ratings)
52,269 students

ChatGPT for IT Workers

Make your IT job easier!
Created byKevin Brown
Last updated 10/2025
English

What you'll learn

  • Use ChatGPT for scripting
  • Use ChatGPT for networking
  • Use ChatGPT for migrations
  • Use ChatGPT as a Systems Admin
  • Use ChatGPT for troubleshooting
  • Use ChatGPT for for the cloud
  • Use to create policies, procedures, and documentation

Course content

17 sections78 lectures4h 59m total length
  • Introduction1:34

    Engage in hands-on learning with chatgpt for it workers, focusing on generating scripts, debugging code, configuring routers, planning migrations, writing policies, and creating support scripts and standard operating procedures.

  • What is ChatGPT1:22

    Explore chatgpt, an OpenAI large language model based on gpt that generates human-like answers to natural language queries. Learn about accuracy improvements, errors, and accessing the free version at chat.openai.com.

  • ChatGPT Interface17:01

    Explore the ChatGPT interface and its tools for IT tasks: chat messages, image creation, brainstorming, file uploads, summarization, image analysis, reasoning, web search, GPTs, and personalized settings.

  • SearchGPT3:45

    Explore SearchGPT, blending built-in knowledge with web search to deliver up-to-date results on weather, news, and technical docs. It shows sources for verification across Azure, Microsoft 365, AWS, and GCP.

Requirements

  • No experience required.

Description

Version 2.1 updated October 8, 2025

This may be the most useful course you have ever taken!  ChatGPT and AI are revolutionizing all industries.  ChatGPT is perhaps the largest single step in the technology industry, ever! ChatGPT has been designed to generate human-like responses to natural language input, with the purpose of assisting and communicating with humans. The benefits are enormous to all industries, especially the IT industry!

This course is designed for IT technical professionals who work with or alongside IT departments or technology teams. The course aims to provide students with an understanding of how ChatGPT can be used while completing daily job tasks

The course will cover a range of topics that ChatGPT can assist with, including scripting, networking, security, cloud, troubleshooting, migrations, creating policies and procedures, and more.

Throughout the course, students will gain practical knowledge and skills through hands-on exercises and real-world scenarios that they can run in their own environment.

Demonstrations using ChatGPT include:

  • SearchGPT

  • Creating a Powershell script

  • Creating a Python script

  • Troubleshooting powershell script errors

  • Troubleshooting error and warning messages

  • Generating steps to create users in Azure

  • IP subnetting

  • Generating Cisco commands

  • Creating IT support policies

  • Creating Standard Operating Procedure documentation

  • Creating disaster recovery plans

  • Generating knowledge base articles

  • Prompt Engineering

  • Fill in the blank prompting

  • Chain of thought prompting

  • Comparative prompting

  • Tabular format prompting

  • Zero-shot, One-shot, and few shot prompting

  • Ask before answer prompting

  • Perspective prompting

  • Constructive critique prompting

  • Reverse prompting

  • I what you to act as prompting

  • All of the above will be completed using ChatGPT!

By the end of the course, students will be able to use ChatGPT effectively to complete common and complex tasks.


Who this course is for:

  • IT workers that will benefit from ChatGPT