
The lecture starts with real work: you take one task your team already runs with a machine, split it between four owners, and find the handover where nobody checks what came back.
This course is built from five full programmes: everyday work with an AI assistant, prompt and context engineering, AI across the functions of an organisation, one assistant platform end to end, and rollout with robots at work.
The map of the course
A dictionary for reading lectures written for one function as work in your own
Three questions to ask after every lecture
A short self-diagnostic that shows which sections to watch first
Download the Human and Machine Split and fill in one line after each lecture.
What these models are: capabilities and hard limitations
How they were built, and a short history of how we got here
What alternatives exist and how they differ
Formulating a prompt so the answer is usable
The interface, and where all of this is heading
Organising tasks and plans, applied to time management
Handling the small logistics that eat a working day
Generating options and using AI as a thinking partner on decisions
Optimising your own recurring processes with prompt templates
Writing business correspondence and career documents
Producing reports, instructions and templates quickly
Preparing for meetings and analysing files
Building your own custom assistant on your documents
Tuning it to your role, and using it on genuinely difficult situations
Generating ideas, names, scripts and slogans
Creating content for channels you own
Rewriting and adapting text to a required style
Using AI for inspiration rather than for output, and generating images
Finding and structuring information you can act on
Producing summaries, lists and analytical notes
Learning a new subject through dialogue rather than reading
Prompts for skill development, and language practice
Integrating AI into everyday processes through apps and plugins
Building complex prompts that return precise answers
Non-standard tasks, from throwaway writing to strategy work
Practical scenarios that save real time, and the services built on top of these models
The seven blocks of a serious prompt: role, context, task, examples, constraints, format, validation
RISEN, CRISPE, CREATE and RTF, and when each is the right choice
Why role and context account for most of the answer quality
Few-shot examples: showing the model rather than describing
The validation block, which makes the model check itself first
Chain-of-Thought and the accuracy it adds on reasoning tasks
Self-Consistency: generating several answers and choosing the reliable one
Tree-of-Thoughts for multi-criteria assessment
ReAct, where the model decides which steps and tools it needs
Combining role, reasoning, examples and format in one prompt
The shift from prompt engineering to context engineering, and why it happened
Building an assistant loaded with your own policies, templates and rules
Custom instructions and system prompts: configure once, works permanently
RAG explained without an API or a developer
Memory across sessions, so you stop starting from scratch
The difference between a prompt, a workflow and an agent
Prompt chains where one output becomes the next input
MCP and tool use: how an agent reaches mail, calendar and spreadsheets
n8n as a visual no-code builder, with ready scenarios
Agent governance: where a human must stay in the loop and where not
The main uses, from chatbots to full systems
The popular language models and how they differ in practice
Research on how much time this actually saves
A competency model for working with AI
Which enterprise systems are integrating it now
Which systems offer AI in the hiring process
Which specific steps can be automated
Whether fully automatic assessment is possible, and where it breaks
Tools for analysing an interview and for communication
Useful prompts, and generating imagery for job posts
Using AI to compose search queries you would not have written
Sourcing plugins
Automation tools for the search itself
Platforms with sourcing built in
Building an onboarding checklist with AI
Onboarding chatbots and what they can carry
Platforms with AI onboarding built in
What else in the first month can be handed over
Performance systems that already integrate AI
What performance management looks like once devices feed it data
Software that analyses performance and drafts a development plan
The benefits, and the point at which automated assessment stops being fair
Which marketing tools apply to a brand you are building
Brand development tools
Logo and visual development with AI
Text development, and monitoring mentions automatically
Developing courses with AI
Building a development plan for a person
Translating training material into other languages
Video transcription and subtitling, and creating video from text
The three categories of available solutions
Which data they need to work at all
Career planning with AI
Managing internal movement between roles
Developing a reward policy
Designing bonus schemes
Setting up recognition programmes
AI-assisted job grading
Developing a culture rather than describing one
Creating stories that teach it
Selecting the artefacts that carry it
Predictive analytics with AI
Predicting departures before they are announced
Analysing reports and drawing conclusions from them
Finding correlations, and running advanced analysis without knowing Python
Creating any document from a brief
Building reusable templates
Designing a process with AI as the second pair of eyes
Consulting on a problem, and justifying a decision financially
What Claude is and how it differs from the other assistants
The interface and the settings worth changing immediately
Data security and confidentiality when the information is sensitive
Effective prompting for work tasks
Practice: writing and then improving a role description
Formulating requests for document analysis so the output is comparable
Preparing interview questions for a specific role
Building a structured interview
Personalised correspondence, declining well, and preparing feedback
Creating a personalised onboarding plan
Developing training materials and programmes
Building a welcome guide
Formulating individual development plans, and adapting content by level
This course contains the use of artificial intelligence.
Your team is already using AI. You just have not decided how, which means they each decided separately, and nobody told you what they pasted into a chat window last week.
That is the actual state of most organisations right now. Not resistance. Unmanaged adoption.
The gap this course closes
Most managers use AI as a faster search engine and stop there. They type a question, get a mediocre answer, conclude the technology is overrated, and go back to doing the work manually. Meanwhile the seven-block prompt, the loaded project, the multi-step agent and the connector into their calendar all exist and take an afternoon to set up.
The gap is not enthusiasm. It is that nobody taught the difference between asking a model something and configuring one.
From prompting to context to agents
Thirty-eight lessons. Six on the foundations: what these models can and cannot do, where they fabricate, and the daily uses that actually save time rather than feeling clever.
Then four dense lessons on engineering. The seven-block prompt architecture, four frameworks and when each applies. Chain-of-Thought, Self-Consistency, Tree-of-Thoughts and ReAct for decisions with several criteria. Then context engineering — Projects, custom instructions, RAG on your own documents, and memory across sessions. Then real agents: prompt chains, MCP and tool use, n8n as a no-code builder, and the governance question of where a human has to stay in the loop.
Function by function, then the rollout
Then twelve lessons walking through where AI is already embedded across an organisation: hiring and sourcing, onboarding, performance systems, brand and marketing, training, talent movement, reward design, culture, predictive analytics without Python, and process design with financial justification attached.
Then six on a single platform end to end, from interface and data security through to Skills, connectors, spreadsheets and generated presentations. And ten on implementation: rolling out an AI project, managing the resistance that follows, security and ethics, robots in physical workspaces, the policies that coexistence requires, and a readiness checklist for every process you own.
A note on the examples. Much of the practical material runs on people-management cases, since that is the function I have run. The methods — prompt architecture, context engineering, agent design, rollout planning, governance — apply identically to finance, operations, marketing or support.
Who is teaching this
Mike, the number one HR instructor on Udemy. More than 1.6 million course enrolments, over 150,000 professionals trained, PHRi and SHRM-CP certified, HRCI representative in more than 10 countries. I built the people function of the unicorn Preply and worked at Wargaming, Alfa-Bank and iDeals.
What is included
Lifetime access to all course materials
Active instructor support in the Q&A section
Udemy Certificate of Completion
Practical assignments and real business cases
A section with additional courses, tools and resources
Do this today
Ask three people on your team what they used AI for this week. The answers will be more varied than you expect, and at least one will worry you. That conversation is the beginning of managing this rather than discovering it later. Enrol now and start the first lesson today.