Chatbot Insights
2.5 (18 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
194 students enrolled

Chatbot Insights

Learn about Bots from the Top Bot Startups & Speakers from Facebook, Google, Slack, Dashbot, Assist, & Chatbots Life.
2.5 (18 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
194 students enrolled
Created by Stefan Kojouharov
Last updated 11/2017
English
English [Auto-generated]
Current price: $135.99 Original price: $194.99 Discount: 30% off
5 hours left at this price!
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This course includes
  • 6 hours on-demand video
  • 9 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Top Down view of the Bot Ecosystem
  • Entrepreneurs will Learn how to leverage Bots in your Business
  • UX Design will learn about Conversational Design & Copywriting
  • Marketers will learn how to leverage and market using bots
  • Enterprises will see how companies like 1-800 Flowers are using Bots as their main strategy.
  • Brands will learn how Brands like Disney, H&M, Sephora, Victoria Secret, etc are leveraging Bots.
Requirements
  • Interest in Chatbots, Ai, Marketing, Technology or UX Design
  • Want's to take advantage of big market shifts and opportunities.
Description

Do you want to learn about Chatbots from Facebook, Google, Slack, Dashbot, Assist, GupShup, Swelly, Chatbots Life & Many More?

The Chatbot Conference featured the top bot entrepreneurs, speakers, and platform with the single goal of sharing the most impactful insights with the goal of the answering the most pressing questions in the Chatbot Space. We want to discover what is working, what patterns are emerging, what should bot builders be building, what are the best ways to market and monetize your bot and much more.

  • 36 of the Top Speakers in the Bot Space
  • Learn from platforms such as Facebook, Slack, Google, etc
  • Learn from Top Bot Startups like Swelly, Sensay, Foxsy & more.
  • Get insights from Analytics from Dashbot & BotAnalytics
  • See what is working in for Brands, Enterprises, Startups & more
  • Future of Bots

What Types of Bots should Bot Makers Build? 

One of the goals is to gain insight into the Chatbot space and see what is working best. We want to get a top down view of the Chatbot ecosystem, see what use cases and types of interactions that are winning and be able to answer this simple question: 

What types of Bots should Bot Makers be Building?

How should Chatbots be Built?

Once we have an idea of ‘What to Build’, next is the question of how to build it. We will explore tools and discuss chatbot UX design and best practices. Lastly, we cover discovery and monetization strategies and learn from the most successful bots.  


Topics & Speakers

Chatbot Ecosystem

Ecosystem Panel: On this panel we will explore the current state of the Chatbot ecosystem with top thinkers and thought leaders in the space. Our panelists will give us their thoughts on emerging trends, patterns and provide us with their perspective on what the Chatbot landscape looks today, and what it will look like in the future.

Speakers 

  • Anand Arivukkarasu | Product Growth, Facebook
  • Arte Merritt |CEO & Co-Founder, Dashbot
  • Jack Crawford | CEO & Founder, Datalog
  • Ilker Koksal | CEO & Co-Founder, BotAnalytics
  • David Pichsenmeister | Co-founder, Oratio

Insights from Top Bots Panel: Get practical advice for bot creators. Our panel of experts explore the what it takes to have success in the Chatbot space, with insights sourced directly from successful bots.

Speakers

  • Liz Snower | Co-Founder, CONVRG
  • Jin Tanaka | Founder, Foxsy
  • Sam Udotong | Founder, Fireflies
  • Ilian Georgiev | CEO / Co-Founder, HiCharlie
  • Crystal Rose | CEO, Sensay


Chatbot UX & Design

Amir Shevat, Head of Developer Relations @Slack: Keynote Designing Bots 

Amir is the Head of Developer Relations at Slack and the author of Designing Bots. In his Keynote, Amir shares his insights into designing bots and also gives some hints on how to get your bot featured by Slack.

Shane Mac, Founder & CEO @Assist: It's not about Bots it's about Friction

Shane is the Founder and CEO of Assist, one of the top hi-end bot builders. Assist has helped companies like 1-800 Flowers launch their bot on Messenger and across a variety of other channels. In this talk, Shane discuss the true power of bots and brings the CTO of 1-800 Flowers on Stage to Discuss how Bots are impacting large enterprises. 

Bot UX & Design Panel: We explore the latest trends and techniques on designing chatbots. Discuss how designing bots is different and what is working best.

Speakers

  • Alex Quintana |Product Manager, Quizlet
  • Rob Lubow | Co-founder & Chief Creative Officer, Botcopy
  • Vittorio Banfi | Co-Founder & CEO, Botsociety
  • Obaid Ahmed | CEO & Founder, BotMock
  • Joshua Nguyen | Product Principal, Hipmunk
Chatbot AI & NLP

Alex Weidauer, Co-Founder & CEO @Rasa:    AI with Alex from Rasa

Alexander Weidauer is co-founder and CEO of Rasa, the leading open source conversational AI company for the enterprise. He shares the latest state of Artificial Intelligence and Natural Language Processing and how they are quickly evolving in the bot space.

Mert Topcu, Founder @Bdost: AI & NLP for Bots 

Mert is the Founder of Bdost and the Sr, Program Manager of Google Assistant where he is helping drive the future the mother of all voice-activated assistants. Previously he helped launch Amazon Kindle and his background is in Ai, NLP, and business. In his spare time, Mert is co-authoring the Book on Developing chatbots with Stefan.

In this talk Mert gives an overview of the current state of NLP/NLU and where it needs to go from here. He also discusses briefly on how we can best leverage NLU in bots from a technical perspective. 


Emerging Bot Technology

Mark Stephen Meadows, Co-Founder & CEO @Botanic: Chatbot Avatars

Mark Stephen Meadows is an American author, inventor, and artist. He has 15 years in AI, 20 in VR, and 5 in blockchain he has designed and developed AI applications at some of the world's top research labs (Xerox-PARC, SRI, Waag, and others). As founder and CEO of Botanic he leads the vision of the company by inventing new methods of computer-human interaction, designing the hearts and minds of highly social software robots. The bots that Botanic is working on are like cartoon characters you can talk to.

Beerud Sheth, Founder @GupShup: Bot2Bot

Gupshup, a smart messaging platform that enables developers to build messaging bots and services that work across all channels. Beerud is a huge proponent of Bot2Bot messaging and recently launched a messaging channel for bots to communicate with other bots! In this talk Beerud discuss the future of Bots and how they will be made like lego blocks. This concept is referred to as Bot2Bot where different pre-build capabilities will be strung together to solve problems in new and innovative ways. 

Business of Bots

Peter Buchroithner, Co-Founder & CEO @Swell: Growing your Bot with Pete from Swell

Peter is also the founder of Swelly, one of the most popular bots on Messenger, with over 5 Million Users. In this talk he shares key insights that helped Swelly get to 5 Million users and become of the most popular Chatbots. 

Bot & Brands Panel: Explore how brands and enterprises are approaching and using bots. What types of use case are most common and effective? What is the best way to engage a Brand/Enterprise?

 Speakers

  • Clara de Soto | Co-Founder, Reply
  • Seth Greenfield| Co-Founder, imperson
  • Stefan Trockel | CEO & Co-Founder, Mercury
  • Alison Darcy| CEO & Founder, Woebot

Chatbot Marketing & Monetization Panel: With over 100,000+ bots discovery is now a real challenge. On this panel we explore how experts are approaching ChatBot discovery. Learn what's working and what's not.

 Speakers

  • Dan Gailey | CEO & Co-Founder, Radbots 
  • Matthew Black | Managing Partner, Black Ops 
  • Audrey Wu | Co-Founder, CONVRG 
  • Matthew Clementson | Growth Lead, Hu:toma AI

Sylvain Perron, Co-Founder & CEO @Botpress: Bot Insights with Sylvain

Sylvain Perron is the co-founder of botpress. He is from Quebec, Canada and loves to code.

Who should take this course:

  • Entreprenuers
  • Investors
  • Developers
  • Marketers
  • UX Designers
  • Job Seekers
  • Anyone interested in technology

This content was filmed during the Chatbot Conference 2017 in San Francisco CA. If you have any questions regarding our conference please visit us online. Conference was organized by Chatbots Life.

Who this course is for:
  • Anyone who wants to learn about Chatbots, Artificial Intelligence, or NLP
  • Entrepreneurs
  • UX Designers
  • Bot Builders & Developers
  • Marketers
  • Enterprises & Brands
  • Investors & VCs
  • Job Seekers
Course content
Expand all 15 lectures 05:59:29
+ Start Here
2 lectures 08:16

Welcome to the Class!

Here are the 5 sections we will cover:

  1. Chatbot Ecosystem
  2. UX Design and Copywriting for Chatbots
  3. Artificial Intelligence, Natural Language Processing & Understanding
  4. Emerging Chatbot Technologies
  5. Business of Bots

These topics are very detailed. We will look at things like:

  • How Brands and Enterprises are using Bots
  • What use cases are winning
  • What are the main value propositions of Bots and how to leverage them
  • Chatbot User Acquisition, Monetization, Marketing, Engagement, & Much Much More!

We leverage The Chatbot Conference Bot on FB Messenger and got ~5,000 users & 10% of our Sales. You can play with our Bot and:

  • Learn more about each speaker
  • Get Introductions
  • Play Game of Bot
Preview 02:25

Stefan is the founder of Chatbots Life and is the Host of The Chatbot Conference. He has consulted many of the top bots like Swelly, Outbrain, HiCharlie, NearGroup and shares his insights along the way. He started by sharing his insights about bots in mid 2016 and many of his articles became popular and inspired him to start Chatbot's Life.Today, Chatbot's Life is one of the premium Bot Publications online and has consulted many of the top bot startups.

Message from Stefan & Chatbots Life
05:51
+ The Chatbot Ecosystem
2 lectures 01:04:27

On this panel we will explore the current state of the Chatbot ecosystem with top thinkers and thought leaders in the space. Our panelists will give us their thoughts on emerging trends, patterns and provide us with their perspective on what the Chatbot landscape looks today, and what it will look like in the future.

Speakers 

Arte Merritt |CEO & Co-Founder, Dashbot

Jack Crawford | CEO & Founder, datalog.ai

Ilker Koksal | CEO & Co-Founder, BotAnalytics

Anand Arivukkarasu | Product Growth, Facebook

David Pichsenmeister | Co-founder, Oratio

Questions

  1. Can you give us your perspective on the ecosystem? Is it growing? What use cases for Chatbots are winning out?

  2. How are businesses using bots to connect with people? And what verticals are succeeding with them?

  3. What are some specific ways bots have driven business outcomes?

  4. Any case studies/examples of home runs?

  5. What’s next for ChatBots? Where do you see the space headed.

  6. How often are customers seeking on-premise / private-cloud chatbot implementations?
Chatbot Ecosystem Panel: Facebook, Datalog.ai, Bot Analytics, Dashbot, Oratio
33:40

Get practical advice for bot creators. Our panel of experts explore the what it takes to have success in the Chatbot space, with insights sourced directly from successful bots.

Questions 

  1. Please start by introducing yourself and telling us the story of you Bot?

  2. What are some key insight that lead you to success?

  3. In retrospect, knowing what you know, what would you tell yourself when you first began your startup?

  4. What is the best way to get new users?

  5. What does engagement/retention look like for bots compared to similar apps?

  6. What advice would you give to other bot entrepreneurs?


Speakers

Liz Snower | Co-Founder, CONVRG

Jin Tanaka | Founder, Foxsy

Sam Udotong | Founder, Fireflies.ai

Ilian Georgiev | CEO / Co-Founder, HiCharlie

Crystal Rose | CEO, Sensay


Chatbots Conference Team:
Host- Stefan Kojouharov | Founder & Editor, Chatbots Life

Panel Moderator- Gregory Kennedy | Moderator, Uncharted Minds 

Preview 30:47
+ Chatbot UX Design
3 lectures 01:29:47

Amir Shevat is the head of developer relations at Slack.

Previously Amir was the global Startup Outreach lead in Google Play and led the scalable programs in Developer Relations and Google Campus TLV. 

Amir has also founded several startups

He is a developer at heart and the author of the "Designing Bots" O'Reilly book.


Building Bots with Amir Shevat from Slack
26:57

Shane is the founder of ASK and Assist. Assist powers automation on messaging and voice. Powering great brands like Sephora, Fandango, Lonely Planet, Hyatt, 1-800-FLOWERS, and more.

In this talk, Shane shares how the bot revolution is similar to the drive through/fast food revolution. When McDonalds first opened they had parties designed to train people to get out of their car and order at the window. This talk also features the CTO of 1-800 Flowers and both men discuss chatbots, the ai space and how enterprises are looking at this space.

It's Not about Bots, it's about Friction with Shane Mac from Assist
28:30

We explore the latest trends and techniques on designing chatbots. Discuss how designing bots is different and what is working best.

Speakers

Alex Quintana |Product Manager, Quizlet

Rob Lubow | Co-founder & Chief Creative Officer, Botcopy

Vittorio Banfi | Co-Founder & CEO, Botsociety

Obaid Ahmed | CEO & Founder, BotMock

Joshua Nguyen | Product Principal, Hipmunk

Questions

  1. What is your favorite bot or use case?

  2. What makes designing bots so hard?

  3. Best tips for increasing retention?

  4. With a limited UI/UX how do you increase engagement?

  5. What is the future of Bot Design?

  6. How is Design Changing with Bots?

  7. What role will ‘Sharable Design Play with Bots?
UX for Bots Panel
34:20
+ Chatbots and Artificial Intelligence
2 lectures 34:28

Alexander Weidauer is co-founder and CEO of Rasa, the leading open source conversational AI company for the enterprise. He shares the latest state of Artificial Intelligence and Natural Language Processing and how they are quickly evolving in the bot space.

This was one of the most talked about presentations!

AI with Alex Weidauer from Rasa.ai
12:41

Mert is the Sr, Program Manager of Google Assistant where he is helping drive the future the mother of all voice-activated assistants. Previously he helped launch Amazon Kindle and his background is in Ai, NLP, and business. In his spare time, Mert is co-authoring the Book on Developing chatbots with Stefan.

In this talk Mert gives an overview of the current state of NLP/NLU and where it needs to go from here. He also discusses briefly on how we can best leverage NLU in bots from a technical perspective. 

NLP and NLU with Mert Topcu from Google Assistant
21:47
+ Emerging Bot Technology
2 lectures 56:21

Mark Stephen Meadows is an American author, inventor, and artist. He has 15 years in AI, 20 in VR, and 5 in blockchain he has designed and developed AI applications at some of the world's top research labs (Xerox-PARC, SRI, Waag, and others). He has worked as a government-level consultant in both hemispheres, is the author of a half-dozen patents, and has written four books that examine technology and their social consequences.

As founder and CEO of Botanic.io he leads the vision of the company by inventing new methods of computer-human interaction, designing the hearts and minds of highly social software robots. The bots that Botanic is working on are like cartoon characters you can talk to.

Preview 29:41

Beerud Sheth is a serial tech entrepreneur and investor who likes creating and investing in innovative products that engage millions of users. He is known for creating Elance, one of the most successful free agent marketplaces. 

Currently, he is the founder of Gupshup, a smart messaging platform that enables developers to build messaging bots and services that work across all channels.Beerud is a huge proponent of Bot2Bot messaging and recently launched a messaging channel for bots to communicate with other bots!

In this talk Beerud discuss the future of Bots and how they will be made like lego blocks. This concept is referred to as Bot2Bot where different pre-build capabilities will be strung together to solve problems in new and innovative ways. 

Bot2Bot with Beerud Sheth from GupShup
26:40
+ Business of Bots
4 lectures 01:46:10

Explore how brands and enterprises are approaching and using bots. What types of use case are most common and effective? What is the best way to engage a Brand/Enterprise?

Speakers

  • Clara de Soto | Co-Founder, Reply.ai
  • Seth Greenfield| Co-Founder, imperson
  • Stefan Trockel | CEO & Co-Founder, Mercury.ai
  • Alison Darcy| CEO & Founder, Woebot

Questions

  1. How are brands and enterprises approaching bots?

  2. Best use cases?

  3. What platforms are they using? Why?

  4. What use cases are they going after?

  5. How successful have bots been for Brands? ROI ?

  6. How to get a Brand/Enterprise as a customer
Preview 35:14

With over 100,000+ bots discovery is now a real challenge. On this panel we explore how experts are approaching ChatBot discovery. Learn what's working and what's not.

 Speakers

Dan Gailey | CEO & Co-Founder, Radbots

Matthew Black | Managing Partner, Black Ops

Audrey Wu | Co-Founder, CONVRG

Matthew Clementson | Growth Lead, Hu:toma AI

Questions

  1. What's the most effective strategy you have employed to get users?

  2. What are the impacts of FB Discover Tab?

  3. How is FB 24hr impacting user acquisition?

  4. What is the future of discovery?

  5. What tips would you recommend to a Bot Startups?


Chatbot Discovery, User Acquisition & Monetization Panel
34:00

Peter is a fashion geek & serial entrepreneur; loves awesome design and new technologies...! He is also the founder of Swelly, one of the most popular bots on Messenger, with over 5 Million Users.

Over the last 10 years, Peter founded 5 companies in the fashion space ranging from retail stores to e-commerce and distribution. He was also featured in Forbes 30 Under 30, was the winner of Austria's Shark Tank (2 Minuten 2 Millionen); moved to L.A. in January 2016

Growing your Bot with Peter Buchroithner from Swell
16:34

Sylvain Perron is the co-founder of botpress. He is from Quebec, Canada and loves to code.

Bot Insights with Sylvain Perron
20:22