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Change Management: Kotter, ADKAR, Agile HR, 310+ Tools
Role Play
Rating: 4.4 out of 5(17 ratings)
7,559 students

Change Management: Kotter, ADKAR, Agile HR, 310+ Tools

Lead organizational change that sticks: resistance, stakeholder plans, transformation roadmap, practitioner templates
Last updated 9/2026
English
English [Auto],

What you'll learn

  • Take away 310+ tools: templates, procedures, question lists, checklists and matrices ready to copy from the presentations
  • Lead change with Kotter's eight steps, change coalition selection criteria and a change vision quality checklist
  • Work with resistance using a change resistance intervention matrix and change communication planning questions
  • Plan the change as a project: a business case template, a stakeholder plan, a roadmap, a risk plan and a responsibility matrix
  • Communicate with a communication plan template, a change project elevator pitch and a bad news communication checklist
  • Run a strategy session with key strategic questions, a kickoff agenda and a five-step planning process
  • See 19 services and apps on screen, from a quick look to a detailed demo: Microsoft Project, Miro, Trello, Notion and more
  • Diagnose the organization before you choose what to change
  • Use agile methods for change: backlog, sprints and reviews
  • Learn with Mike, the #1 HR instructor on Udemy: 1,800,000+ enrollments, 170,000 students, about 200 books on Amazon

Course content

8 sections • 37 lectures • 18h 38m total length
  • Organizational Change Resistance: Kotter, Lewin, Gallup Index (4 Tools)40:04
    • How people usually reflect on change

    • Eight mistakes companies make when implementing change

    • Consequences of implementation mistakes

    • What determines the success of changes

    • Kotter's change management model

    Tools in this lecture

    Ready to use on the slides (2)

    • Kotter eight-step change model
    • Gallup Change Management Index

    Models and methods explained (2)

    • Float theory of change
    • Lewin change model
  • Quiz: Lead Change, Reduce Resistance and Improve Adoption
  • Kotter 8-Step Change Model: Coalition Checklist, Team Assessment (6 Tools)31:06
    • Splitting large projects into smaller ones

    • The role of managers and leaders

    Tools in this lecture

    Ready to use on the slides (4)

    • Change coalition selection criteria
    • Personal history exercise
    • Team effectiveness exercise
    • Five dysfunctions team assessment

    Models and methods explained (2)

    • Kotter eight-step change model
    • Five dysfunctions of a team

Requirements

  • Experience of working in a team or leading one is helpful
  • No project management training required
  • Nothing to buy for the course itself: the presentations are attached to the lectures

Description

This course contains the use of artificial intelligence.

319 tools for change management in one course: 195 ready-to-use templates, procedures, question lists, checklists and matrices, 105 models and methods, and 19 services and apps shown on screen.

Open a lecture, take the tool, use it on the change you lead now.

Why most changes quietly die

A new system is announced in one email among two hundred. Managers nod and keep working the old way. Six months later nobody remembers what was supposed to change. The idea is rarely the problem. People were not asked, the first results came too late, nobody owned the plan, and the old habit was simply stronger than the new rule.

What changes after this course

You start with a reason people can feel and a group that will carry the change. You know who is affected and what each of them needs to hear. You plan the change like a project, with a scope, a schedule and risks. You get visible results early and show them. You expect resistance and have a response for each kind. And you fix the new way of working in processes and culture so that it stays.

What is inside: 319 tools, counted lecture by lecture

You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.

  • 195 ready-to-use tools inside the presentations:
  • 50 templates and sample documents: communication plan, change project elevator pitch, stakeholder analysis matrix, employee journey map
  • 49 step-by-step procedures and workflows: Kotter’s eight-step change process, eight-step communication planning, culture principles workshop, product backlog refinement
  • 40 question lists and scripts: Gallup Change Management Index, change communication planning, stakeholder emotional drivers, organizational change readiness
  • 36 checklists: change coalition selection criteria, change vision quality, quick win criteria, culture integration
  • 16 scorecards, rubrics and matrices: change resistance intervention matrix, power-interest matrix, risk probability-impact matrix, RACI responsibility matrix
  • 4 other working tools: personal history team exercise, team effectiveness feedback exercise, event-driven process chain
  • 105 models and methods explained with examples: Kotter's eight steps, ADKAR, Lewin's change model and others
  • 19 services and apps shown on screen, from a quick look to a detailed demo: Microsoft Project, Miro, Trello, Notion, Airtable, Confluence, Lucidchart and others

Where the tools are

  • Change management core (3 sections, 33 tools). Why change is hard, Kotter's model, engagement and resistance, the emotional side, strategy, implementing and sustaining.
  • Project management for change (91 tools). Case for change, stakeholders, scope, roadmap and risks, schedule, budget, roles, adoption KPIs, closing.
  • Strategic planning and strategy sessions (48 tools). Preparation, current state, facilitation, roadmap, execution.
  • Organizational development (109 tools). Diagnosis, interventions, coaching and training, teams, processes, culture, measuring outcomes.
  • Agile HR for change (60 tools). Vision and prototype, backlog, sprints, stand-ups and reviews.

Who is teaching

I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe.

I have seen both ends. At a bank where I worked, a new core system was being introduced, planned for several years. In four and a half years there I did not see a single visible result. Without quick results a change project loses its air. At iDeals we did the opposite when we introduced two HR tools. We did not run a usual boring presentation. A teaser went out the day before, there were funny posters, and after the demo I invited everyone to the kitchen to celebrate: cupcakes, each with a sweet logo of the system on top. People took it well, and the resistance was much lower.

How to use the course

Watch the first three sections in order: they give the method. Then open the part you need for your change: the project plan, the strategy session, the diagnosis or the agile approach. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.

What is included

  • 37 lectures across 8 sections, 18.5 hours
  • 36 downloadable resources: the lecture presentations
  • 319 tools across the lessons, ready to copy into your own work
  • A 10-question practice test, a quiz and a role play
  • Lifetime access to all materials
  • Active instructor support in the Q&A section
  • A Udemy Certificate of Completion

Where to start

Take the change you are leading now. Open the lecture on engagement and resistance and check your change vision against the quality checklist. Enrol now and start your first lesson today.

Who this course is for:

  • Managers and heads of department who introduce a new process, system or structure
  • HR business partners and HR managers who support change in the business
  • Project and program managers responsible for adoption, not only delivery
  • Organizational development specialists
  • Founders and executives who are changing how the company works