
Welcome to the "Change Management for People Leaders" course! Learning how to lead change effectively will help you guide your team through times of change and raise your level of influence across your organization.
Before we get started... I'll share an overview of this course and introduce myself in this short video.
In this lecture you will learn:
The difference between Change Management and Project Management
The critical role of people leaders during times of transformation
Why Project Managers and Change Managers can't lead change for your direct reports
This reflection activity will lay the foundation for your "Quick Win" in the next lecture
This Quick Win activity will give you insight into the leadership competencies you want to focus on during this course.
CAL²M 5-step individual change model introduction
People Leader Responsibility Overview
Learn about the CAL²M Transformation barrier point and how it impacts an individuals change journey
Learn how to use the CAL²M Assessment
How to identify the CAL²M Transformation Barrier Point
Where resistance fits into the CAL²M transformation journey
Reflection Exercises - The importance of leaders going first in their CAL²M journey
How to use the CAL²M model to ask better questions during times of change
Case Study - CAL²M Questions in Action!
Identify a challenging change you are currently experiencing
Use the CAL²M Assessment to identify your Barrier Point
Create an Action Plan to move you toward a successful transition
NOTE: See Example CAL²M Assessment + Action Plan printable in this lecture
Identify one of your direct reports who is struggling with a change
Complete the CAL²M Assessment for your direct report
Select 3 actions you will take to help move your direct report past their Barrier Point
Overview of the 6 Responsibilities of Change Leadership covered in this section
This reflection exercise will give participants a framework for the exercises and activities that follow in this section.
Which key messages your direct reports want to hear from you!
How to share messages that stick
Best practices for communicating changes that will impact your team
Use the change impacting your team that you identified in lecture 14 to complete this activity for "Communicating Key Messages"
How removing confusion helps to reduce resistance and move your direct reports through their CAL²M Transformation
The impact to employees when leaders fail to fill this role
Use the change impacting your team that you identified in lecture 14 to complete this activity for "Removing Confusion"
What you need to know as your team's coach
How to be a successful coach as you lead change
Use the change impacting your team that you identified in lecture 14 to complete this activity for "Becoming a Strong Coach"
What it means to serve as a liaison
How leaders fill this role to promote project success and employee engagement.
Reflection on projects with leaders who did not serve in the liaison role
Applying lessons from your experience
Managing resistance to change is the most challenging of the 6 responsibilities for leading change for your direct reports. In this lecture, you'll learn 10 tactics that will help you effectively guide your team through resistance.
Virtual work environments adds complexity to managing resistance to change. In this lecture, you'll learn 5 engagement strategies that will help manage resistance and increase connection with virtual teams
Use the change impacting your team that you identified in lecture 14 to complete this activity for "Building Your Resistance Management Plan"
The tie between celebration, engagement, and project success
Dozens of Inexpensive ways to thank employees
Use the change impacting your team that you identified in lecture 14 to complete this activity for "Building Engagement through Celebration"
Making the link between strong change leadership and your level of influence and promotability across your organization.
Now that you've learned about the 6 critical responsibilities of change leaders, let's revisit the CAL²M action plan you created for your direct report in lecture 12, and create a plan for the rest of your direct reports!
Support and resources to help you continue your change leadership journey.
Overview of my continued support as you implement the assessments, tools, and strategies in this course.
Leading change is one of the most difficult challenges you will face during your career. The rate of change is higher today than it has ever been, and leaders across all industries are finding themselves in change-saturated organizations.
Here’s the good news!
People Leaders with demonstrated competency in change leadership are in high demand! The need to hire and retain those who know how to transform organizations will only increase as organizations continue to struggle to adapt to new regulations, technology advancements, and ever-changing customer perceptions and requirements.
During this course, you will learn how to differentiate yourself by serving as a strong front line leader of change. You will learn specific actions and behaviors that create desired results whether you are supporting small adjustments to a process, continuous improvement projects, or enterprise-wide transformations.
In addition to increasing your leadership competency, the impacts of leading change effectively include:
Projects finish on time, on budget, and earn the expected ROI
Increased employee engagement
Customers and Suppliers supporting your organization throughout the change journey
Where leaders tend to fall short isn’t in the lack of a vision or strategy, but in the ability to mobilize an organization to implement significant changes that transform their organizations.
The most sought-after leaders know how to implement complex change in a way that achieves the expected benefits, while staying grounded in respect for people.
In this course you will learn how to increase your level of influence and promotability through increasing your change leadership competency!