Change Management: Make Change Stick

Projects don't fail because of bad plans. They fail because people don't change.

After 25+ years leading organizational transformations and being a qualified education provider for several industry associations, I've seen the same truth play out again and again: every successful initiative — the ones that actually deliver their promised results — comes down to one thing. Not the Gantt chart. Not the stakeholder matrix. A genuine shift in how people think, decide, and act every day.

Traditional change management gives you templates: communication plans, training decks, readiness assessments. Useful, but incomplete. They tell people that change is happening — they rarely change what people actually do.

This class goes further. You'll learn the behavioral science behind why people resist, adopt, or abandon new ways of working — and how to design interventions that make the new behavior the easy choice, not just the right one. You'll leave with practical tools to diagnose the real barriers to adoption, build habits that outlast the project timeline, and turn "rolled out" into "actually used."

If you're tired of projects that quietly fail to change anything, this  class fills the gap.

At the end of the course you will be able to:

1.  Define behavior and describe why it matters to a successful organizational project and change

2.  Understand how to identify the most critical human behaviors for organizational change

3.  Activate organizational resources that matter most for change

4. Put actions and strategies for change into immediate practice