Change Agility in the Workplace: Become a Change Agent
- There are no prerequisites for taking this course.
NOTE: We originally built this course with the intention of addressing normal workplace change. However, with the spread of COVID-19, the normal workplace itself is changing. We wanted to get this course out sooner than planned as we feel the strategies and techniques included will help you better face the unprecedented change the world is going through now.
Change can be hard. Change is also inevitable and necessary. In order to successfully grow as a company, a team, or an individual, we must be able to adapt to change and persevere through the good, the bad, and the ugly. Easier said than done, right? This course will provide you with the strategies you need to personally handle the constant change we face in the modern workplace on an individual level. We’ll zero in on 5 change-focused mindsets you should adopt and some concrete strategies to put them into practice! You’ll finish this course with the tools you need to confidently become an agent of change.
In this course, you will:
Use situational awareness to better comprehend change as it happens.
Work through the 5 Stages of Change to navigate emotional responses to change.
Adopt ideation techniques to help generate innovative approaches to new situations.
Reframe your circumstances to confront change with a new perspective.
Discuss how to make decisions without knowing the full picture.
Identify the questions you need to answer in order to clearly communicate a change.
The modern workplace does not stay the same for very long - change agility is an essential skill in order to function successfully at work. Having the tools to prepare for and move through change (when it inevitably comes) will set you up to be more resilient and flexible when it really counts.
As someone who has dedicated my life to learning and education, I have seen my fair share of change - first as a high school teacher and now as the VP of Learning at Udemy. I have spent my career focused on helping others grow, something that is absolutely rooted in our openness and willingness to change. Now, it’s part of my job to prepare my colleagues for constant change so they can move through it successfully, and I hope to help you do the same in this course.
If you're ready to face change with a new mindset, let's get started!
- Employees who want to increase their personal change agility in the face of workplace and personal change.
- Managers who want the tools to guide their employees when dealing with changing circumstances.
- This course is NOT for students who want to learn about corporate, top-down change management.
- [DOWNLOAD] Your Participant Guide00:34
- Activity: Set Your Change Goal00:43
- Activity: How Does Change Feel to You?01:17
- Change Across an Organization's Lifecycle04:20
- Change Case Studies03:52
- Activity: Identify Your Change00:22
- Your Changecraft00:49
- Situational Awareness04:15
- The 5 Stages of Change03:51
- Activity: Reflect on Your Stages of Change00:17
- Your Changecraft01:45
- Finding Options03:11
- Activity: What are your options?00:30
- Your Changecraft01:20
- What's In It for the Business?01:31
- Reframing Perspectives03:17
- Activity: Reframe Your Perspective00:53
- Your Changecraft00:22
- Making Decisions Under Uncertainty04:07
- Activity: Decide What's Next00:26
- Your Changecraft00:24
- 4 Questions to Lead/Ask in Change04:59
- Activity: Communicate What You Need00:32
- Your Changecraft Toolbox02:30
- Activity: Your Biggest Takeaway01:00
- Thank you!00:30
Shelley Osborne is passionate about creating corporate learning cultures that enable continuous skills development and nurture a growth mindset to drive employee engagement and company performance. She has over fifteen years of experience across the education, consulting, and corporate sectors.
Currently, Shelley is the Vice President of Learning at Udemy, where she leads the company’s learning strategy and continuous upskilling of employees globally. In her work, she often leverages innovative technologies and fresh approaches like virtual reality and gamification to drive lasting engagement. Before Udemy, Shelley was the Vice President of Learning & Development at Farside HR Solutions, where she advised early- and late-stage companies on learning and talent strategy, skill development and leadership programs. Before moving into the professional learning and development space, Shelley had a successful career as a classroom teacher in Canada for almost a decade.
Shelley speaks regularly at industry events such as TEDWomen, ATD International Conference, DevLearn, and Unleash. She contributes to numerous publications, including Entrepreneur, Fast Company, and the U.S. Chamber of Commerce Foundation. Shelley has also provided expert commentary in The Wall Street Journal, CNBC, Cheddar TV, Inc., and more. Drawing from her experience, Shelley is the author of an upcoming McGraw Hill book, The Upskilling Imperative: Five Ways to Make Learning Core to the Way We Work, which is slated for Summer 2020 release and examines how companies can create, implement, and maintain thriving learning cultures.
The Udemy Learning Team, led by Shelley Osborne, VP of Learning, works to create best-in-class learning experiences, both internally for Udemy employees, and externally, for Udemy students.
Our courses are focused on embracing the power of feedback, inclusive leadership, growth mindset, and change agility to foster a culture of learning on teams.