Change Agility in the Workplace: Become a Change Agent

Explore how change feels to you, from positive to negative or mixed, and use the attached worksheet to reflect and gain tools to move through change successfully.

Explore how change appears at every stage of an organization's lifecycle, from startup to mature company, and learn to adapt with proactive planning and flexibility.

Explore how organizations respond to change through Kodak's missed digital shift, Munchery's bankruptcy, and Airbnb's diversification to drive growth and value.

Develop changecraft by embracing inevitable change, staying open instead of reacting in anger or fear, and building situational awareness as you learn the five stages of change.

Explore situational awareness as a method to understand workplace circumstances and guide responses to change, using perception, comprehension, and projection to anticipate outcomes.

Apply the five stages of change—denial, anger, bargaining, depression, and acceptance—using situational awareness to perceive, comprehend, and anticipate your next move in change.

Embrace change by thinking in new ways and applying creative solutions rather than repeating old habits. Think outside the box to discover multiple options.

Develop innovative solutions by applying five options, obstacle approach, ideal future (blue sky), and reverse brainstorming to anticipate obstacles, imagine ideal outcomes, and push yourself to think outside the box.

Explore how employees, tools, and money shape change outcomes and learn to reframe resources and perspectives to see the advantages of change through your Changecraft.

Explore how to reframe change by asking wiifm and wiiftb, balancing personal and business needs to drive strategic, growth-focused decisions.

Use a four-step reframing process: identify the problem, challenge your assumption, reframe your circumstances, and test the reframe to connect personal change with business outcomes.

Apply the reframing perspectives framework to a current workplace change, identify the problem, challenge assumptions, reframe circumstances, and test the reframe using the participant guide worksheet to bypass default reactions.

Make decisions under uncertainty and move forward in change, because inaction is not an option. Apply strategies to act despite ambiguity.

Apply day one hypothesis, directionally right, same order of magnitude, and what you have to believe to decide under uncertainty and move forward with incomplete data.

Learn how communication drives effective change, and discover four essential questions to guide you through change, clarifying what information you need to share or obtain.

Lead change through 360-degree communication by using four key questions: why now, what is the extent and transparency, what improves, and how will we measure it, linking to past strategies.

Learn the changecraft toolbox to face change with readiness, situational awareness, and outside-the-box thinking, using techniques like obstacle approach, ideal feature technique, reverse brainstorming, and day one hypothesis.

Identify your biggest takeaway from this course, commit to one technique for dealing with change, and update your goal progress with peers to become an agent of change.

Apply the change craft learned to your life, at work or home, and share feedback by rating and reviewing to fuel course improvement and empower future change agents.