ServiceNow Certified System Administrator (CSA) | Exam Prep

Are you preparing for the ServiceNow Certified System Administrator (CSA) exam in 2025? This Xanadu-updated course is designed to give you the edge you need to pass on your first attempt.

With realistic, up-to-date practice tests, this course is your ultimate exam prep companion. Whether you're a ServiceNow beginner or already working in the platform, our expertly crafted questions mirror the actual CSA exam format and are aligned with the latest official blueprint.

Exam Scope:-

1. Platform Overview and Navigation(7%)

• ServiceNow Platform overview

• Platform capabilities and services

• The ServiceNow Instance

• Next Experience Unified Navigation

2. Instance Configuration(11%)

• Installing applications and plugins

• Personalizing/customizing the instance

• Common user interfaces in the Platform

3. Configuring Applications for Collaboration(20%)

• Lists, Filters, and Tags

• List and Form anatomy

• Form Configuration

• Form templates and saving options

• Advanced Form Configuration

• Task Management

• Visual Task Boards (VTBs)

• Visualizations, Dashboards, and Platform Analytics

• Notifications

4. Self Service & Automation(20%)

• Knowledge Management

• Service Catalog

• Workflow Studio

• Virtual Agent

5. Database Management(27%)

• Data Schema

• Application/Access Control

• Importing Data

• CMDB and CSDM

6. Data Migration and Integration(15%)

• UI Policies

• Business Rules

• System update sets

• Scripting in ServiceNow

Exam Structure:-

Exam Duration:

The exam duration is 90 minutes.

Number of Items:

The exam consists of 60 questions.

This course not only reinforces your theoretical understanding but also boosts your exam readiness with comprehensive question banks that simulate real-world challenges a ServiceNow admin faces.

Enroll now to test your knowledge, build confidence, and master the key concepts needed to become a certified ServiceNow System Administrator in 2025.