Name: Certified Stress Management Professional Diploma (Level 1)
Rating: 4.5 (78 reviews)

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Created byMark Casey, The Academy .global

Last updated 3/2025

English

What you'll learn

You will learn everything you need to know to begin your journey as a Certified Professional Stress Management Consultant.
You will be able to evaluate your own and other's stress levels and have an insight and understanding of what causes and contributes to stress.
You'll know what me mean when we're talking about strain versus stress.
You'll Understand the chemistry and phsyiology of stress and be able to the impact on life events.
Learn about organisational models, structures and types plus the main causes of stress in the workplace.
Know how to monitor stressand strain based on the response and significance of an event.

Course content

8 sections • 38 lectures • 1h 42m total length

Welcome and thanks.4:24
Explore the root causes of stress and move beyond coping methods in this level 1 certified stress management professional course, with concise modules, a workbook, quizzes, and a supportive community.
Employers now have a responsibility for emplayee wellbeing in the workplace1:50
Employers now bear responsibility for employee wellbeing in the workplace, backed by laws protecting workers. Organizations prevent burnout by optimizing workloads and coordinating stress-management professionals.
About your tutor2:17
Gain insights from a seasoned stress management expert with 25 years helping people cope with stress, drawing on music, therapy, coaching, and teaching experience; explore optimal stress levels and burnout.
A special request from your tutor1:01
Commit to completing the course before leaving a review. Offer constructive feedback so future students benefit, and use a five-star rating when you believe the course merits it.

Introduction to module 1 - Stress Management - definitions and possibilities.2:26
Clarify what stress and strain mean, and how burnout, boredom, and frustration manifest, then learn to assess stress and the four main types and their workplace impacts.
What is stress? Three useful definitions of the nature of stress.1:27
Define stress as AMA's interference that disrupts mental or physical well-being, and contrast stress with strain as an external event and its perceived effect.
The components of stress - Why we respond differently to stressful situations.1:23
Explore why people respond differently to stress, examining innate components, genetic makeup, childhood experiences, self-esteem, and life events such as divorce, bereavement, and demanding work.
Appraisal of stress - What is the process of reaction to stressful situations.2:54
Master the appraisal process in coping with stress, including primary and secondary appraisal, reappraisal, and problem- and emotion-focused strategies.
The physiological, psychological & behavioural variables associated with stress.2:37
Identify how stress variables elicit unique physical, psychological, and behavioral responses. The sympathetic nervous system triggers fight or flight with physiological changes and fear-driven behaviors like irritability, fatigue, and withdrawal.
The four main types of stress: Acute, Episodic, Chronic and Eustress / Distress4:58
Quiz 1

Introduction to module 2 - What exactly is happening inside our bodies?3:26
Explore how the sympathetic and parasympathetic nervous systems drive stress and recovery. Learn practical strategies to prevent burnout and protect mental and physical health.
The physiology of stress - Our chemical reactions to stressful situations.4:05
Describe cortisol release from the adrenal glands triggering fight-or-flight and blood sugar shifts. Note thyroid hormone and endorphins' roles, plus stress effects on energy, digestion, and heart disease risk.
Assimilation, accommodation and equilibrium: Piaget's Theory of Adaptation.4:41
Examine Piaget's theory of assimilation, accommodation, and equilibrium in cognitive development through schemas. Learn how these adaptive processes map how we interpret environments and cope with stress as adults.
Life events and stress - Social Readjustment Rating Scale SRRS (Holmes and Rahe)2:22
Explore how life events relate to illness through the social readjustment rating scale (SRRS), also known as the Holmes under stress scale, and why stress responses vary.
Evaluating the impact of life events. Life is particularly stressful when it's -2:17
Quiz 2

Introduction to module 3 - Many of our coping mechanisms can keep us stuck.2:56
Recognize that stress can push you onto automatic pilot, triggering past, unconscious coping behaviors. Build emotional intelligence to pause, assess actions, and choose hopeful responses using the 20 magical questions.
Personal defence mechanisms - reverting to earlier and altered behaviour.5:13
Explore how individuals cope with stress by engaging personal defense mechanisms, including denial, projection, rationalization, repression, suppression, displacement, dissociation, regression, and sublimation.
Evaluating/reducing situational stress: The 20 questions you must address!2:49
Evaluate and reduce situational stress by using twenty guiding questions to gain clarity, explore alternatives, assess impacts, and pursue a realistic, positive outcome.
Activity: Evaluating/Reducing Situational Stress1:24

Introduction to module 4 - Too much or too little can have detrimental effects.1:49
Life stress: Performance, threat, boredom, frustration, bereavement & physical.3:45
Stressors affecting our personal and working lives.3:38
Identify travel and work stressors, including commuting, jetlag, and packing for trips. Explore the role of technology, learning new skills, and home-work spillover in stress.
Factors affecting strain levels - intensity, duration. Optimum stress/strain.3:15
Explore how stress and strain peak at an optimum range, with intensity and duration shaping coping, adaptation, and performance, and learn strategies to anticipate and manage stressors for clients.
The level of stress = event + response + significance. Preparation for activity.2:46
Explore how stress equals event plus response plus significance, and analyze how these factors shape outcomes through scenario exercises.
Activity: Level of stress = event + response + significance1:01

Introduction to module 5 - Are you considering working in organisations?1:39
You need to be aware of and able to identify the type of organisation it is.1:07
Identify the type of organization you will work with and assess its models and structures to understand purpose and how decisions shape operations.
The five parts of the organisation - beginning to evaluate the structure.2:12
Explore Mintzberg's five parts of the organization: strategic apex, technostructure, middle line, support structure, and operating core. See how each part shapes policy, work design, and day-to-day execution.
The five types of organisation - beginning to evaluate.3:10
Explore the five organization types, from the simple structure to the ad hoc structure, including machine bureaucracy, professional bureaucracy, and divisional structure, with emphasis on control, regulations, and market focus.

Introduction to module 6 - What causes stress at work?2:25
Explore the causes of stress at work, from burnout and deadlines to multitasking and unclear roles, and learn how work and home balance and workaholism influence job satisfaction.
Stress in the workplace. Factors intrinsic to the job.3:39
Identify how job-specific, individual, and organizational sources combine with poor conditions and open-plan stressors to drive workload, shifts, and misaligned training.
Stress in the workplace. Role in the organisation.2:42
Clarify roles and objectives to reduce workplace stress from role ambiguity. Address office politics, communication, and work-life balance with team building and assertiveness training for staff.
Job satisfaction. Lack of satisfaction in the workplace leads to stress.3:21
Explore how job satisfaction affects workplace stress, motivation, and productivity, examining strategies like job rotation, enlargement, and enrichment while noting their limitations.
Work addiction - Types of workaholic.3:08
Explore work addiction and the main types of workaholics, including compulsive, binge, closet, work anorexic, and escapee workers, and how these patterns harm wellbeing and personal relationships.
Work addiction - Characteristics of work addicts.5:23

Requirements

An Internet connection and a computer, tablet or smart phone.

Description

In this professional certificated diploma course you will be guided through the best practices and required knowledge to be a stress management consultant and to offer paid for services to clients, groups and within organisations.

This is the first level of a three level diploma course. Each level will build on the previous one. Each level is individually certificated and the diploma is awarded on successful completion of all three levels.

In this course you’ll learn to identify, quantify and evaluate and quantify stress in the individual and in the workplace.

You will discover what stress is, how we respond, psychologically and physiologically and how that affects our behaviour. You'll learn how that affects our ability to adapt and assimilate new information. Find out how stress impacts us and how our personal defence mechanisms may not be working in our best interests when we’re under severe stress.

This first level covers what stress is all about and the ramifications that it can have, not only for our long term for our health and wellbeing, but also the potential implications for organisations, and ultimately their bottom line. It will give you plenty of materials to understand, guide and help people who are suffering with stress related problems and provide the necessary foundations for what we will build on in the next levels.

Who this course is for:

Therapists, coaches, managers or anyone involved in or interested in helping people who are suffering from stress.

What you'll learn

Explore related topics

Course content

Introduction4 lectures • 10min

Module 1 - What is stress; Our reactions; Appriasal and Strategies; Variables6 lectures • 16min

Module 2 - Physiological, chemical, behavioural stress. Adaptation & evaluation.5 lectures • 17min

Our many personal defence mechanisms and evaluating/reducing stress.4 lectures • 12min

We address lifestyle stressors and how they affect our everyday lives.6 lectures • 16min

Organisations: Models, structures and types. Stress management in the workplace.4 lectures • 8min

The many causes of stress within the work place.6 lectures • 21min

Conclusion3 lectures • 3min

Requirements

Description

Who this course is for: