Agile Scrum Master

Learn how scrum delivers value to customers through cross-functional, self-organizing teams, iterative planning, transparency, inspection and adaptation, and timeboxing, guided by customer feedback.

Trace the history of Scrum from 1970s waterfall to agile, lean thinking, and modern adoption, and learn the four agile values. Then examine Scrum's commitment, courage, focus, openness, and respect.

Define the three Scrum roles—Scrum Master, Product Owner, and development team—and show how backlog management, impediments removal, and self-organization deliver value.

Learn the four scrum events: sprint planning, daily scrum, sprint review, and sprint retrospective, and their roles in a two-week sprint delivering a product increment.

Explore scrum artifacts—the product backlog, sprint backlog, and product increment—and see how user stories, prioritization for value, and a three-column workflow yield a potentially shippable increment.

Practice servant leadership to empower the team, remove impediments, and foster collaboration through open communication, trust, and continuous growth in the scrum process.

Explore the key characteristics of a successful Scrum master—adaptability, emotional intelligence, and continuous learning—and learn to embrace change, foster openness, and mediate for a positive team climate.

Explore the five scrum values—commitment, courage, focus, openness, and respect—and learn how personal and team ownership drives value, accountability, and self-organizing teams in agile environments.

Empower self-organizing teams in the agile scrum master course by delegating decision making, building trust, and cultivating ownership, accountability, and collaboration.

Foster openness and respect by practicing open communication, constructive feedback loops, and inclusive participation. Embrace active listening, diverse perspectives, and safe forums to grow the team and product.

Learn to prioritize and refine product and sprint backlogs with Moscow, risk–reward, impact–effort, and business value–effort ratios, plus planning poker and a clear definition of done.

Collaborate with the product owner to craft a clear vision and strategy, visualize goals, and balance stakeholder interests through daily collaboration, planning, reviews, and backlog refinement.

Guide backlog refinement and prioritization by aligning the team, product owner, and stakeholders around clear user stories, planning poker estimates, and value against effort.

Develop facilitation techniques to run effective, collaborative meetings that set the tone with check-ins, ensure every voice is heard, and apply the four c's—collect, choose, create, commit—for tangible decisions.

Coach individuals and the Scrum team by asking open questions, mirroring behavior, and fostering reflective learning. Align motivation and create continuous learning to boost engagement, collaboration, and team resilience.

Identify conflicts early through signals in behavior and communication, then facilitate team-led resolution with a safe, neutral coaching approach, fostering empathy and resilience.

Implement changes based on feedback through small, time-boxed experiments, turning retrospective insights into actionable improvements and embracing Kaizen for continuous collaboration and adaptability.