Certified Quality Auditor Training
4.3 (226 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
1,005 students enrolled

Certified Quality Auditor Training

Certified Quality Auditor (ASQ® CQA) Exam Preparation Course - Confidently pass the exam in the first attempt
Bestseller
4.3 (226 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
1,005 students enrolled
Created by Sandeep Kumar ­
Last updated 10/2019
English
English, Arabic, 4 more
  • French
  • German
  • Portuguese
  • Spanish
Current price: $139.99 Original price: $199.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 12.5 hours on-demand video
  • 5 articles
  • 5 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
Training 5 or more people?

Get your team access to 4,000+ top Udemy courses anytime, anywhere.

Try Udemy for Business
What you'll learn
  • Successfully pass the ASQ® Certified Quality Auditor in the first attempt
  • Note: We are not a representative of ASQ®. ASQ® is the registered trademark of the American Society for Quality.
  • Understand the roles and responsibilities of the auditor
  • Confidently conduct internal/external quality management system audit
Requirements
  • Some industry experience is preferred
  • Basic understanding of the work processes you want to audit
Description

This course teaches the principles and practices of effective audits in accordance with ISO 19011,   "Guidelines on Auditing   Management Systems".  

You will learn auditing skills through short and easy to understand video lessons and quizzes.

You can use this course for two purposes:

1. Passing the ASQ CQA certification exam

2. Understanding and implementing Quality Auditing principles to improve an organization's performance

Note: We are not a representative of ASQ®.  ASQ® is the registered trademark of the American Society for Quality.


1. ASQ CQA CERTIFICATION EXAM PREPARATION:

ASQ® has updated the Certified Quality Auditor (CQA) Body of Knowledge effective June 2019. This course is fully aligned with the updated Body of Knowledge.

Sections and Marks Assigned to each section in the ASQ® CQA exam:

Section I        Auditing Fundamentals       

Section II       Audit Process                       

Section III      Auditor Competencies       

Section IV      Auditor Program Management and Business Applications 

Section V       Quality Tools and Techniques   


2. LEARNING QUALITY AUDITING TO IMPROVE ORGANIZATION'S PERFORMANCE:

Training your internal auditors and quality management team members to understand the basics of quality auditing principles and apply best practices in this field.

Learn the principles and practice of auditing requirements. 

  • No need to pay $1000 to $3000 per person. 

  • No need to send your people 3 to 5 days off from the work.

  • Certificate of Completion provided.

  • Download pdf study notes.

  • Satisfaction Guaranteed. Get your money back in 30 days if you are not satisfied. No Questions Asked! There is no reason to delay because I am taking all the risks. There is no risk to you. 


Who this course is for:
  • Individuals attempting the American Society for Quality (ASQ®) Certified Quality Auditor (CQA) exam
  • Individuals interested in conducting internal/external audits
  • Quality Managers and Directors
  • Quality Auditors
  • Other Quality Professionals interested in expanding their role to include auditing
Course content
Expand all 106 lectures 12:22:42
+ Auditing Fundamentals
16 lectures 01:23:46
1A1 Quality Auditing - Standards
04:35
1A1 Auditing Methods - Combined and Joint Audits
02:53
1A2 Auditor-auditee Relationship (First, Second and Third Party Audits)
04:33
1A3 Purpose - Registration/Certification and Accreditation
06:01
1A3 Purpose - For cause, Risk based, Compliance, Surveillance, and CAPA
05:19
1A4 Common Elements with other Audits
04:16
1B1 Elements of purpose and scope
05:49
1B2 Benefits of audits
03:46
1C Criteria to audit against
07:17
1D Roles and responsibilities of audit participants
05:52
1E1 Professional conduct and responsibilities
08:19
1E2 Legal consequences
03:24
1E3 Audit credibility
09:24
Section 1 Slides: Download pdf file
00:01
Section 1 Quiz - Auditing Fundamentals
19 questions
+ 2. Audit Process
24 lectures 02:49:01
2A Audit Preparation and Planning
03:57
2A1 Elements of the audit planning process
08:42
2A2 Auditor selection
05:43
2A3 Audit-related documentation and considerations
06:56
2A4 Logistics
03:54
2A5 Auditing tools and working papers
11:22
2A6 Auditing strategies
10:29
2A7 Auditing plan
03:14
2B1 On-site audit management for the auditor
05:37
2B2 On-site audit management for the auditee
03:54
2B3 Opening meeting
08:36
2B5 Establishment of objective evidence
06:03
2B6 Organization of objective evidence
08:18
2B7 Exit and closing meeting
08:43
2C1 Audit report development and content
10:09
2C2 Effective reports
05:56
2C3 Final audit report steps
06:45
2D1 Elements of the corrective and preventive action (CAPA) process
10:56
2D2 Review of corrective and preventive action (CAPA) plan
06:38
2D3 Verification of corrective and preventive action (CAPA)
03:27
2D4 Follow-up on ineffective corrective and preventive action (CAPA)
06:41
2D5 Audit closure
02:47
Section 2 Slides: Download pdf file
00:01
Section II Quiz - Audit Process
25 questions
+ 3 Auditor Competencies
11 lectures 01:15:41
3 Auditor Competencies
08:44
3A Auditor Characteristics
06:59
3B On-site Audit Resource Management
06:05
3C Conflict Resolution - Part 1
08:41
3C Conflict Resolution - Part 2
08:46
3D Communication and Presentation Techniques
12:03
3E Interviewing Techniques
06:06
3F1 Team Building
04:41
3F2 Team Facilitation
04:04
3F3 Stages of Team Development
09:31
Section 3 Slides: Download pdf file
00:01
Section III Quiz - Auditor Competencies
25 questions
+ 4. Audit Program Management and Business Applications
14 lectures 01:44:31
4A1 Senior Management Support
08:31
4A2 Staffing and Resource Management
05:55
4A3 Auditor Training and Development
05:39
4A4 Audit Program Evaluation
07:38
4A6 External Audit Program Management
07:29
4A7 Best Practices
04:52
4A8 Organizational Risk Management
12:36
4A9 Management Review Input
05:58
4A10 Electronic Records and Computerized System Considerations
09:19
4B1 Auditing as a Management Tool
04:07
4B2 Interrelationship of Business Processes
04:42
4B3 Cost of Quality (COQ) Principles
12:20
Section 4 Slides: Download pdf file
00:02
Section IV Quiz - Audit Program Management and Business Applications
15 questions
+ 5. Quality Tools and Techniques
41 lectures 05:09:41
5A Basic Quality and Problem Solving Tools - Introduction
03:55
5A1 Pareto Chart
06:10
5A2 Cause and Effect Diagrams
05:24
5A3 Flowcharts
05:03
5A4 Statistical Process Control (SPC) Charts
17:10
5A5 Check Sheets
05:31
5A6 Scatter Diagrams
04:08
5A7 Histograms
07:21
5A8 Root Cause Analysis (RCA)
05:49
5A9 Plan-Do-Check-Act (PDCA) Cycle
03:58
Section V Quiz 1 - Basic Quality Tools
15 questions
5B2 Lean - Introduction and Benefits
02:58
5B2 Lean Philosophy
05:18
5B2 Lean - Value Stream Mapping (VSM)
08:46
5B2 Lean - Types of Wastes - Muda, Mura and Muri
07:11
5B2 Lean - Eight Types of Wastes
11:03
5B2 Waste Elimination - Pull System
04:10
5B2 Waste Elimination - Kanban Card
05:06
5B2 Waste Elimination - 5S
08:14
5B2 Waste Elimination - Standard Work and Poka-Yoke
05:26
Section V Quiz 2 - Six Sigma and Lean
17 questions
5C Basic Statistics
03:16
5C1 Measures of Central Tendency
09:18
5C2 Measures of Dispersion
10:35
5C3 Qualitative and Quantitative Analysis
09:21
Section V Quiz 3 - Basic Statistics
12 questions
5D1 Common and Special Cause
07:33
5D2 Process Performance Metrics
17:22
5D3 Outliers
03:30
Section V Quiz 4 - Process Variation
10 questions
5E2 Types of Sampling
10:53
5E1 Acceptance Sampling Plans
12:22
5E3 Sampling Terms
09:11
Section V Quiz 5 - Sampling Methods
12 questions
5F Change Control
10:39
5F Configuration Management
06:34
Section V Quiz 6 - Change Control and Configuration Management
2 questions
5G Verification and Validation
04:36
Section V Quiz 7 - Verification and Validation
1 question
5H Risk Management Tools
09:00
5H Plan Risk Management and Identify Risks
05:04
5H Analyze Risks
09:25
5H Plan Risk Response and Monitor/Control Risks
11:18
5H Failure Mode and Effects Analysis
14:57
5H Hazard Analysis and Critical Control Points (HACCP)
04:39
5H Critical to Quality (CTQ) Analysis
04:46
Section V Quiz 8 - Risk Management
15 questions
Section 5 Slides - Download pdf file
00:01