Certified Lead Quality Manager

A course to become a "Certified Lead Quality Manager" to lead the team as a leader and quality assurance functions.

Created byKm Yousuf

Last updated 9/2024

Urdu

What you'll learn

Learners will get the education about Quality and its Management System thoroughly with real product case study very friendly.
Learners will learn the "Audit Techniques and Skills" of Quality Management System for any type of organization. This will help boosting their resume.
This course will add the values of Leadership and Communication Skills during the execution of audit and help facing the audit challenges.
Value added course contents like CV making for an auditor, scope of auditing in future, journey of internal auditor to lead auditor.
Each chapter has summary with product example including specimen example of templates.
Course acivities for the learners are explained for their better understanding and command on QMS standard.
This course supports Urdu and Hindi Language only. This course is not for learner of other language.
Insight of Quality Management System for those who wants to be the expert.
Learners will learn about KANBAN, KAIZAN, TQM, Lean, 6 Sigma, QFD, COQ, Challengs to quality etc.

Course content

6 sections • 75 lectures • 12h 20m total length

Introduction About The Course6:45
Hey! Well come in Certified Lead Quality Manager. You will understand about the course contents and learning objectives in Urdu & Hindi accent.
This course includes:
33 Exercises.
More than 70 competence quizzes.
7 brainstorming exercises of auditing.
51 free learning PDF supported resources.

Introduction of The Course and Tutor5:04
The leaner will know about the tutor of the course and his relevant background about the course and his works in the field of ISO 9001 standard as a consultant and lead auditor. This will include the information about ISO 9001 Course.
Brief History of What is Quality8:52
The learner will be able to undertand about the initial information of the ISO 9001 - QMS standard.
Purpose of Quality Management System3:36
The learner will know about the purpose of ISO 9001 - QMS standard and its scope organization to organization.
Evolution of ISO 9001 Standard11:51
The learner will learn about the periodic evolution about the ISO 9001 standard from its birth to till date upgraded version. It more includes about the changes that rised time by time in the standard.
Benefits of Quality Management System8:41
The learner will learn the benefits of quality management system and internal audit to distinguish between both of them.
Questions & Brain Storming
Quality Management System Principles Part - 17:37
In this lecture the learner will learn about the quality management system principles (first part of the topic) and will understand the way these principles work in the organization.
Quality Management System Principles Part - 212:18
In this lecture the learner will learn about the quality management system principles (second part of the topic) and will understand the way these principles work in the organization.
Process Approach8:50
The learner will learn about the process approach of the ISO 9001 standard in details including its inputs and out strategies.
Annex - SL or L7:55
This lecture will cover the learning points of Annex SL/L which is high level structure and many more details about its structure and reason of its existence.
What is PDCA?5:33
The Learner will learn about PDCA model of ISO 9001 - QMS standard in details with examples.
Questions & Brain Storming

Context of The Organization Part - 117:06
This lecture covers the requirements of internal and external issues of the organization in which learners will learn about them in details with explanations, examples, with the help of resources, exercises and quizzes.
Context of The Organization Part - 26:23
This lecture covers the requirements of interested parties and the learner will learn the needs and expectation concept of interested parties.
Context of The Organization Part - 35:46
This lecture covers the requirements of organization's scope and the learner will learn the limitations of business scopes and its boundaries.
Implementation of Context of Organization14:16
In this lecture the learner will learn about the concept and practical implementation of context of organization considering internal and external environment, interested parties, scope of business processes and internal quality processes of the organization.
Clause Summary: Context of Organization12:16
This is the chapter summary for the clause 4.0 Context of Organization by using a product for the effective understanding.
Questions & Brain Storming
Leadership7:33
In this lecture learner will learn the involvement of leadership in the quality management system using their strategies.
Implementation of Leadership3:54
In this lecture the learner will learn about the concept and practical implementation of leadership and the accountability of leadership, policy making and setting the roles, responsibilities and authorities.
Clause Summary: Leadership6:04
This is the chapter summary for the clause 5.0 Leadership by using a product for the effective understanding.
Questions & Brain Storming
Planning Part - 112:50
In this lecture the leaners will learn about risk based thinking and strategies with respect to the quality management system for thier treatment and mitigation from unacceptable form to acceptable form.
Planning Part - 23:06
In this lecture the learners will learn setting about quality objectives and goals.
Implementation of Planning10:21
In this lecture the learner will learn about the concept and practical implementation of planning considering risk and opportunities, goal settings and planning of change.
Clause Summary: Planning5:39
This is the chapter summary for the clause 6.0 Planning by using a product for the effective understanding.
Questions & Brain Storming
Support Part - 19:05
In this lecture the learners will learn support activities including resources, people, infrastructure, environment for the operations of the processes and their relevant requirements under quality management system.
Support Part - 27:11
In this lecture the learners will learn the sub-clauses of monitoring and measurement, organizational knowledge, competence.
Support Part - 38:45
In this lecture the learners will learn the sub-clauses of awareness, communication and documented information in detail.
Implementation of Support8:49
In this lecture the learner will learn about the concept and practical implementation of support activities and process of utilization of resources, awareness programs, resource competence, control of documented information.
Clause Summary: Support6:21
This is the chapter summary for the clause 7.0 Support by using a product for the effective understanding.
Questions & Brain Storming
Operation - Planning & Control12:24
The learner will learn in this lecture about Operational planning and control reference to the ISO 9001 requirements for the product and services.
Operation - Requirement for Products & Services7:52
The learner will learn in this lecture about the product & services requirements of customer, customer communication, reviewing the requirements and changes in them.
Operation - Design & Development Planning11:48
The learner will learn in this lecture about design and development initial stages, which is planning to secure the product from unavoidable circumstances and failures during upcoming stages. i.e. input, control, output etc.
Operation - Design & Development Input15:44
The learner will learn in this lecture about design and development input, which follows the previous step of planning.
Operation - Design & Development Control6:55
The learner will learn in this lecture about design and development control, which follows the previous step of input.
Operation - Design & Development Output3:25
The learner will learn in this lecture about design and development output which follows the previous steps of input and control in reference to the planning.
Operation - Design & Development Changes3:26
The learner will learn in this lecture about control of design and development changes which follow the previous steps of output reference to the planning.
Operation - Control of External Providers6:20
In this lecture the learner will learn about control of external providers e,g suppliers, contracts, third-party outsiders.
Provision of Outcome15:44
In this lecture the learner will learn operational activities, identification & traceability, external property, preservation, post-delivery activities and control of changes in very effective manners.
Release of Outcome4:05
In this lecture the learner will learn about the release of product or services by the organization by using the required protocols as per QMS standard.
Nonconforming of Outcome7:55
In this lecture the learner will learn about the nonconformity raised during the operations (processing) and its treatment techniques.
Implementation of Operation11:36
In this lecture the learner will learn about the concept and practical implementation of operational processes including sales, process execution, quality control and assurance, delivery, post deliveries and nonconforming output.
Clause Summary: Operation10:33
This is the chapter summary for the clause 8.0 Operation by using a product for the effective understanding.
Questions & Brain Storming
Performance Evaluation - Analysis6:35
In this lecture the learner will learn about the monitoring, measuring, evaluation and analysis of processes and the outcome from them in the form of statistical data for the effective decision making e.g. KPI.
Performance Evaluation - Internal Audit6:47
In this lecture the learner will learn about the requirements of internal audit in the organization to assess the processes and activities are being performed under quality management system.
Performance Evaluation - Management Reviews3:11
In this lecture the learner will learn the requirements of management reviews against entire quality management system's performance to overview the issues and things by the top management.
Implementation of Performance Evaluation8:31
In this lecture the learner will learn about the concept and practical implementation of performance evaluation of quality operations.
Clause Summary: Performance Evaluation3:05
This is the chapter summary for the clause 9.0 Performance Evaluation by using a product for the effective understanding.
Questions & Brain Storming
Improvement - Nonconformity & Corrective Action4:09
In this lecture the learner will learn about the nonconformities and corrective actions taken against them.
Implementation of Improvement4:44
In this lecture the learner will learn about the concept and practical implementation of improvement.
Clause Summary: Improvement4:15
This is the chapter summary for the clause 10.0 Improvement by using a product for the effective understanding.
Questions & Brain Storming

What is Audit or Auditing?2:49
In this lecture the learner will learn the introduction of audit, what is audit, why it is useful and who can do it.
Types of Audit4:46
In this lecture the learner will learn about the types of an audit.
Management of Audit Programme14:37
In this lecture the learner will learn about managing the audit programme planning before the execution of an audit.
Questions & Brain Storming
Auditor's Responsibilities11:21
Questions & Brain Storming
Audit Performance11:26
In this lecture, the learner will learn about the initial preparation of audit using the techniques of compiling the checklists and sampling methods during an audit.
Onsite Audit Activities17:48
In this lecture, the learner will learn about actual audit activities and its execution using audit techniques as described by the tutor.
Questions & Brain Storming
Audit Findings8:11
In this lecture a learner will learn; the audit findings and their nature and type with reference to the explanation of tutor.
Techniques of Audit Findings12:54
In this lecture a learner will learn; understanding the situations and scenarios come across the auditor to conclude for the conformity and nonconformity decision.
Questions & Brain Storming
Post Audit Activities9:33
In this lecture the learner will learn the post audit activities identifying the audit reporting, distribution, completion and follow up.
Understanding of Course Exercises6:52
In this lecture a learner will learn; how to conduct the exercises reference to the requirements of this course by the tutor easy explanation.
Questions & Brain Storming

QMS Techniques3:44
In this lecture the learner will learn the strategy of quality tools and techniques and relevant topics to covert the content of the CLQM course.
QFD24:09
In this lecture the learner will learn the QFD "Quality Function Deployment"; what it is, how it works and its importance.
COQ16:34
In this lecture the learner will learn the COQ "Cost of Quality"; what it is, how it works and its importance.
JIT9:04
In this lecture the learner will learn the JIT "Just In Time"; what it is, how it works and its importance.
Questions & Brain Storming
LEAN17:46
In this lecture the learner will learn the "LEAN"; what it is, how it works and its importance.
Six Sigma19:37
In this lecture the learner will learn the "SIX SIGMA"; what it is, how it works and its importance.
Questions & Brain Storming
Kaizan8:12
In this lecture the learner will learn the "KAIZAN"; what it is, how it works and its importance.
Kanban10:31
In this lecture the learner will learn the "KANBAN"; what it is, how it works and its importance.
Questions & Brain Storming
SQC15:58
In this lecture the learner will learn the SQC "Statistical Quality Control"; what it is, how it works and its importance.
TQM38:25
In this lecture the learner will learn the TQM "Total Quality Management"; what it is, how it works and its importance.
Questions & Brain Storming
People Involvement13:25
In this lecture the learner will learn the importance of "People Involvement" in the industry either manufacturing or services sector.
Challenges to Quality43:07
In this lecture the learner will learn the "Challenges to Quality" are being faced by the organizationa nd individuals and the expected solutions.

Auditor's Career Path6:34
This value added additional lecture is about the future of auditing and the career in auditing.
Becoming An Auditor6:11
This value added additional lecture is about becoming an auditor and senior auditor
Creating A CV of An Auditor6:02
This value added additional lecture is about the journey of an internal auditor to become a lead auditor, in which what milestones he or she has to achieve.
Journey from Internal to Lead Auditor9:44
This value added additional lecture is about the journey of an internal auditor to become a lead auditor, in which what milestones he or she has to achieve.

Requirements

No Special Prerequisites or Requirements.
Anybody can do this course with professional literacy

Description

CLQM course is the pathway to those who are willing to lift their career in the quality/ quality management or wish to enter into the quality sector or who are interested in quality concerns to boost their resume or curriculm vitae. In this course international tools and techniques of "Quality System" have been covered in which most of them are from Japan. Considering the requirements of this program an international standard for quality "ISO 9001" has been made its core part with practical examples and not only this but also "Internal Auditing" techniques have been included in the same course. Course PDF notes are inlcuded in this course, friendly exercises, and quizzes to ensure the effectiveness of candidate understanding to the course lectures. Besides this candidate will be awarded a "Certificate" after successfully completion the course and can raise their questions to the tutor anytime and all will be answered by the tutor.

There are more than 40+ quizzes, 15+ exercise, and 30+ PDF notes.

Therefore, this course is highly recommended to the Professionals, Officers, Consultants to imporve the performances to gain the confidence to deliver at any stage and Students to enhance career in advance before going into the professional world.

Who this course is for:

Anyone who wish to get command on quality system or quality management system
Professionals who wish to become internal auditor of ISO 9001:2015
Fresh graduates who wish to enhance their career in ISO 9001 auditing.
Existing Managers, Controllers, Executives, Assistants, Officers.

Certified Lead Quality Manager

What you'll learn

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Course content

Introduction1 lecture • 7min

Phase 110 lectures • 1hr 20min

Phase 238 lectures • 5hr 4min

Phase 310 lectures • 1hr 40min

Phase 412 lectures • 3hr 41min

Phase 54 lectures • 29min

Requirements

Description

Who this course is for: