Certified Agile Scrum Project Management Expert | Accredited

Learn the waterfall method as a linear, fast project approach suited to stable environments like hotels, and its limits in software, where scrum offers an agile alternative.

Explore how Scrum fits within Agile, noting Scrum predates Agile and is not identical, while Agile remains an umbrella with Scrum as a typical framework.

Explore the official scrum guide by Schwaber and Sutherland, covering concise definitions, theory, and terms like sprints and sprint planning, with a video game case.

Learn how to plan sprints around MVPs and increments, conduct the daily scrum, gather stakeholder feedback through sprint reviews, and use sprint retrospectives to improve processes.

Learn how scrum fits into agile by tying it to agile values and the 12 principles, anchoring the connection to the first principle.

The product owner transforms vague user stories into concrete scope by sourcing from customers and diverse internal teams, balancing value with available resources to shape final products.

Explore the house of quality from quality function deployment to translate customer needs into actionable design choices and competitive insights, then tie it to the four values and twelve principles.

Explore the house of quality, a key element of quality function deployment, and see how it guides hotel project decisions using a downloadable template across industries.

Evaluate competitors with a 1,3,5 scoring in the house of quality (qfd 4), highlighting location factors and roof relationships, and reveal budget tradeoffs between security and cleaning driven by customers.

Map a process using core symbols to visualize workflows on one page, including start/end, activity, decision, and sub process, with an inspect and repair example.

Learn to create digital process maps using a web-based diagram tool—start with a blank diagram, drag and connect symbols, add decision points with yes or no, and customize appearance.

Explore tools that facilitate efficient communication within agile, including retrospective boards, kanban boards, skills boards, and burndown charts.

Discover how a Kanban board visualizes project status with tasks moving to do, doing, and done, and learn how teams add columns and visuals like burndown charts to improve communication.