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Team Leadership: Build Trust, Delegate & Drive Performance
Role Play
Rating: 3.9 out of 5(83 ratings)
296 students

Team Leadership: Build Trust, Delegate & Drive Performance

Lead with clarity, trust, delegation, coaching and accountability using a practical toolkit + interactive Role Play
Last updated 9/2026
English
English [Auto],

What you'll learn

  • Create clear team direction by translating goals into priorities, expectations, ownership, and practical next steps employees can act on.
  • Build team trust and psychological safety through consistent leadership behaviors that increase openness, credibility, and speak-up confidence.
  • Delegate work with clear outcomes, success criteria, decision boundaries, accountability, and check-ins without slipping into micromanagement.
  • Use the GROW coaching model to help team members think through goals, realities, options, and commitments while building capability and ownership.
  • Handle conflict and difficult conversations with calm, curiosity, active listening, reframing, and constructive dialogue that protects working relationships.
  • Encourage healthy dissent and constructive debate so teams can challenge ideas, surface concerns, reduce groupthink, and make better decisions.
  • Strengthen team resilience and adaptability through everyday leadership practices that help people recover, stay engaged, and keep moving forward.
  • Improve team performance by aligning communication, accountability, recognition, follow-through, and leadership habits around shared priorities.

Course content

8 sections10 lectures53m total length
  • Team Leadership Fundamentals: Build Trust, Clarity and Performance2:48

    Team leadership is built through everyday management behaviors that create clarity, trust, ownership, development, accountability, and performance. Preview the practical system you will use to communicate direction, delegate without micromanaging, coach employees, handle difficult conversations, encourage healthy dissent, strengthen resilience, and apply the Team Leadership Toolkit and interactive Role Play.

  • Team Leadership Toolkit: Practical Tools for Managers and Team Leaders1:51

    Turn team leadership concepts into practical management action with the Team Leadership Toolkit. Use structured tools for team direction, priorities, psychological safety, delegation, coaching conversations, accountability, difficult conversations, constructive dissent, resilience, communication cadence, and leadership follow-through. Apply the resources during the course, then return to them when managing real employees, projects, priorities, and performance challenges.

  • Communicate Team Direction: Align Priorities, Stakeholders and Expectations5:40

    Clear leadership requires more than announcing a goal. Learn how to plan communication around priorities, stakeholder needs, expectations, feedback, and consistent messaging so people understand both direction and context. Apply communication planning principles to help teams stay aligned when priorities shift, decisions affect multiple groups, or leaders need to translate strategy into coordinated action.

Requirements

  • No previous leadership certification, management training, or formal supervisory experience is required. This course provides a practical foundation in team leadership, people management, delegation, coaching, psychological safety, accountability, conflict management, workplace communication, constructive feedback, employee development, team resilience, decision-making, and performance management. You will benefit most if you can bring to mind a real team, direct report, project group, or leadership challenge so you can apply the Team Leadership Toolkit throughout the course. The focus is practical management skills for leading people day to day, not abstract leadership theory.

Description

This course contains the use of Artificial Intelligence.

Great team leadership is not about having the loudest voice, the most experience, or all the answers. It is about creating the conditions that help people understand what matters, trust the environment, take ownership, grow their capability, speak openly, and perform together.

Team Leadership: Build Trust, Delegate and Drive Performance is a practical management course for leaders who want to improve how they lead people day to day.

If you have ever struggled with unclear priorities, inconsistent follow-through, micromanagement, difficult conversations, low trust, weak accountability, or team members who wait for direction instead of taking ownership, this course gives you a structured way to respond.

You will learn how to create clearer team direction, strengthen trust and psychological safety, delegate with appropriate autonomy, coach employees to think through problems, address tension constructively, encourage healthy disagreement, and support resilience when pressure increases.

A major focus of the course is practical execution. You will explore how to set expectations, clarify outcomes, define success criteria, establish check-ins, and create accountability without hovering over every detail. You will also learn how to use coaching questions to build capability instead of solving every problem yourself.

Strong teams also need honest communication. This course shows you how to handle conflict and difficult conversations with calm, curiosity, active listening, and constructive dialogue. You will learn how to invite concerns, challenge ideas without attacking people, and create space for productive dissent that can improve decisions.

Team leadership also requires consistency under pressure. You will examine how everyday leadership behaviors affect trust, resilience, motivation, communication, and performance over time.

To help you apply what you learn, the course includes a Team Leadership Toolkit with practical resources for team direction, delegation, coaching, psychological safety, difficult conversations, constructive dissent, accountability, communication cadence, resilience, and follow-through.

You will also complete an interactive Role Play that gives you the opportunity to practice leading a capable team member through changing priorities, frustration, autonomy, trust, coaching, and accountability. The goal is not simply to understand leadership concepts, but to practice how they sound and feel in a realistic workplace conversation.

I am Crystal Hutchinson, attorney, educator, and founder of Pursuing Wisdom Academy. More than one hundred thousand students around the world have enrolled in my courses. I personally oversee the learning experience, examples, toolkit, application activities, and overall course quality so that technology supports the course without replacing human judgment, instructional responsibility, or professional oversight.

This course is designed for managers, supervisors, team leaders, project managers, people managers, emerging leaders, and professionals responsible for guiding the work of others.

If you want to build stronger trust, delegate more effectively, coach with greater confidence, improve accountability, handle difficult conversations, support resilience, and lead a team toward better performance, this course gives you a practical system you can start using immediately.

Who this course is for:

  • This course is designed for new managers, experienced managers, supervisors, team leaders, project managers, people managers, emerging leaders, cross-functional leaders, and professionals responsible for guiding the work of others. It is especially useful for leaders who want to build trust, improve psychological safety, delegate more effectively, coach employees, clarify priorities, strengthen accountability, handle difficult conversations, encourage healthy disagreement, support resilience, and improve team performance. Human resources professionals, learning and development professionals, operations leaders, business partners, and aspiring managers may also benefit. If you want practical team leadership strategies you can use in meetings, one-on-ones, delegation conversations, coaching discussions, conflict situations, and performance follow-through, this course is designed for you.