
Meet Kevin Fichtner and learn how this course helps Canadian and U.S. small businesses respond to tariffs and trade disruption. See how the worksheets, financial tools, and action plans fit together, and identify the business decisions you will work on throughout the course.
Explore how trade shocks reach small businesses through direct imports, supplier price changes, and wider market effects. Learn the three questions to ask first: where you are exposed, how much margin and cash are at risk, and what you can change. Begin identifying your most important purchased inputs.
Follow a cost increase from the supplier invoice through cost of sales, gross profit, operating profit, and cash. A worked example shows why a modest cost change can sharply reduce earnings. Identify the financial measures and working-capital pressures to watch as the shock reaches your business.
Understand who pays a tariff first and how the cost can move through the supply chain. Explore why the tariff rate does not automatically equal the final price increase, and how supplier choices, existing inventory, currency, and freight can affect the result for your business.
Break down the full cost of getting an input into your business and ready to sell or use. Separate purchase price, tariffs, freight, brokerage, currency, and other charges so you can identify what actually changed. Use the Landed Cost Calculator Worksheet to compare one important item before and after the increase.
Distinguish direct import exposure from hidden exposure inside a supplier's supply chain and wider market effects. Learn why buying locally does not necessarily remove trade risk. Use the accompanying worksheet to identify where cost increases or disruptions could reach your business and how quickly they might appear.
Turn a broad concern about tariffs into a practical supplier and product exposure map. Review critical inputs, supplier dependence, currencies, lead times, substitution difficulty, and customer impact. Use the worksheet to prioritize the exposures that deserve attention first and record the next action for each.
Separate the country where you buy a product from its manufacturing location and customs origin. Learn why a supplier address or shipping route alone may not establish origin. Use the Origin Verification Checklist to gather supporting evidence and identify when professional verification is needed..
Score important suppliers consistently using concentration, lead time, origin uncertainty, currency exposure, substitution difficulty, and business importance. Use the Supplier Risk Scorecard to compare vulnerabilities and identify practical mitigation actions. The aim is to direct attention toward the suppliers whose failure or cost changes would hurt most.
Build a clear picture of how a trade shock changes the income statement. Compare the business before the shock, after the cost increase, and after a proposed response. Use the Margin and Pricing Workbook to connect revenue, cost of sales, and operating expenses to the profit gap you need to address.
Calculate gross profit dollars and gross margin percentage, and understand why both matter when costs rise. Review exposed products or jobs using current prices, costs, and expected volume. Use the Margin and Pricing Workbook to identify pricing and operational actions, then monitor whether they improve the result.
Use contribution margin to assess what remains after the variable costs of making and serving a sale. Apply consistent cost definitions and consider expected volume, cash demands, and strategic value. Use the workbook to evaluate which products or jobs to keep, improve, redesign, or exit.
Assess whether a price increase is the right response to a cost gap. Consider customer sensitivity, competitive conditions, agreements, and practical alternatives such as changes to specification, freight, or order size. Use the Margin and Pricing Workbook to choose a response and define how you will review its effect.
Compare absorbing a cost increase, sharing it with the customer, and passing it through. Evaluate how each option affects volume, gross profit, contribution, and cash. Use the workbook to document assumptions, set limits on any absorption, and select a review date for the chosen response.
Calculate the price needed to restore gross profit dollars, the price needed to preserve a target margin, and the price or volume needed to cover fixed costs. Learn why these targets produce different answers. Use the Margin and Pricing Workbook to check cost categories and test a downside sales scenario.
Understand why a profitable business can still run short of cash. Examine the timing between purchases, delivery, customer collections, and other payments. Use the Cash Flow Workbook to identify funding gaps and establish a weekly forecast review before a cost shock becomes a liquidity problem.
Explore how receivables, inventory, and payables affect cash during a trade shock. Identify practical actions to release working capital while considering service levels and supplier relationships. Use the Cash Flow Workbook to estimate the amount and timing of each benefit and carry those assumptions into your forecast.
Evaluate whether buying inventory ahead of a possible increase makes sense. Compare expected savings with demand uncertainty, carrying costs, obsolescence, and the cash tied up. Use the Cash Flow Workbook to test both the operating case and the cash case before approving a purchase commitment.
Review customer collections, supplier obligations, and payment terms as tools for managing the funding gap. Identify overdue accounts, supported collection dates, and terms worth discussing with suppliers. Use the Cash Flow Workbook to assign follow-up actions and keep uncertain receipts separate from dependable cash inflows.
Build a rolling 13-week cash forecast using expected receipts, payments, and available funding. Learn how a base case and stress case reveal pressure before it becomes urgent. Use the forecast grid to replace estimates with actual results each week, update assumptions, and add the next week.
Compare suppliers using full landed cost rather than the quoted purchase price alone. Include the relevant border, freight, currency, handling, and delivery costs, then consider cash timing and operating risk. Use the Supplier and Market Workbook to re-cost important inputs and retain the evidence behind your comparison.
Decide when to renegotiate with an existing supplier, replace it, or qualify an additional source. Compare total cost, reliability, quality, transition requirements, and the risks of changing suppliers. Use the Supplier and Market Workbook to document the evidence, select a response, and assign ownership for the next step.
Assess domestic sourcing through total cost and operating performance. Compare a Canadian or American alternative with the current supplier using cost, inventory funding, service, capacity, and origin evidence. Use the Supplier and Market Workbook to identify where a domestic option strengthens the business and where it may introduce trade-offs.
Evaluate a supplier in a third country alongside your current source and a domestic alternative. Consider full cost, reliability, qualification work, cash needs, and origin verification. Use the Supplier and Market Workbook to identify missing facts and choose a limited next test before making a larger commitment.
Reduce reliance on one customer market, country, or sales channel through a measured diversification test. Assess demand, contribution, payment timing, and the cost of entering another market. Use the Supplier and Market Workbook to screen alternatives and plan a pilot with a budget, owner, and success measures.
Identify the customers, jobs, and contracts most vulnerable to rising costs or weaker demand. Review concentration, remaining commitments, pricing flexibility, and the time until the next price reset. Use the Customer and Quote Workbook to rank important exposures and assign actions before the next decision date.
Align customer quote validity with supplier price evidence and purchasing commitments. Identify which costs can still change and review existing obligations before proposing adjustments. Use the Customer and Quote Workbook to assess open quotes, set approval dates, and improve the way future quotes manage cost exposure.
Understand the commercial decisions a tariff or cost-adjustment clause needs to express. Review the trigger, baseline, calculation, notice, evidence, duration, and treatment of cost decreases. Use the Customer and Quote Workbook to prepare a business brief for qualified counsel to adapt to the actual agreement and legal context.
Prepare a clear, supported explanation for a price increase. Consider the affected products or services, effective date, notice requirements, and genuine customer options. Use the Customer and Quote Workbook to plan the conversation, assign follow-up for major accounts, and measure the result after the change.
Match financing and support options to the problem your business is trying to solve. Distinguish advice, grants, insurance, guarantees, and loans, and identify the evidence needed for a productive discussion. Use the Financing and Support Workbook to shortlist relevant options and verify eligibility through official sources.
Explore the roles of BDC and EDC in business financing and trade support. Consider whether your need concerns liquidity, investment, export activity, or customer payment risk. Use the Financing and Support Workbook and official links to prepare a focused discussion and verify current eligibility, requirements, and terms.
Identify the Canadian regional or government support route relevant to your location and proposed response. Review impact evidence, project activities, budgets, funding conditions, and current intake requirements. Use the Financing and Support Workbook to find the appropriate agency and prepare the facts before beginning an application.
Explore U.S. support routes including SBA financing and advice, state or territory STEP resources, EXIM, and the U.S. Commercial Service. Match each route to the actual financing, market-development, or payment-risk need. Use the Financing and Support Workbook to verify official requirements and prepare your next contact.
Assemble a reusable evidence package for lender and government-support discussions. Organize the business summary, corporate records, financial results, impact evidence, forecasts, project plan, and funding assumptions. Use the Financing and Support Workbook to assign an owner and maintain a current document index for each submission.
Apply the course tools to an illustrative contractor facing higher material costs on a fixed-price job. Review remaining purchases, agreement questions, approved alternatives, revised contribution, and cash timing. Use the Sector Case Workbook to select a controlled response and improve the way future jobs manage purchasing and quote exposure.
Work through an illustrative retailer's changing product economics across sales channels and destinations. Include landed cost, marketplace and payment fees, fulfillment, advertising, returns, and cash timing. Use the Sector Case Workbook to choose a limited pricing, assortment, or sourcing test and measure realized contribution.
Examine an illustrative manufacturer whose low-cost imported component can stop production. Rank inputs by interruption risk, stock coverage, and the time required to qualify alternatives. Use the Sector Case Workbook to compare a defined inventory buffer with a second-source project and assess the effects on cash and delivery.
Apply contribution analysis to an illustrative restaurant or hospitality business facing several smaller input increases. Review portions, yield, waste, popularity, substitutions, and essential equipment. Use the Sector Case Workbook to select a measured response while preserving quality and applicable food-safety and allergen controls.
Explore an illustrative service business affected by higher vendor and equipment costs and pressure on its clients. Review service-package contribution, client concentration, renewals, collection timing, and investment needs. Use the Sector Case Workbook to choose a commercial action and a cash action with clear owners and review dates.
Recognize common responses that can worsen a trade shock, including panic buying, blanket price increases, unsupported cost explanations, and unqualified supplier changes. Use the Resilience and Action Workbook to check cost evidence, cash effects, operating risk, and approval before making an important commitment.
Review products, jobs, or service packages whose economics remain weak after the initial response. Distinguish contribution from allocated overhead and identify costs that would actually disappear. Use the Resilience and Action Workbook to compare repricing, redesign, simplification, and exit while considering customer obligations and cash tied up.
Assess current resilience across supply, margin, cash, markets, and management controls. Rate capabilities that exist today and support each rating with evidence. Use the Resilience and Action Workbook scorecard to select three priorities, assign measurable outcomes, and schedule a review after the improvements are completed.
Prepare for future currency, freight, supplier, or market disruptions by making the course tools part of a regular management routine. Maintain usable alternatives, current numbers, review triggers, and clear ownership. Use the Resilience and Action Workbook to schedule recurring reviews and turn lessons from disruptions into lasting controls.
Organize the first month of your response into practical steps: restore visibility, measure the margin and cash impact, make selective supplier and pricing decisions, and prepare financing or support discussions. Use the Resilience and Action Workbook to assign priorities, owners, deadlines, and a weekly review process.
Build a 90-day plan to reduce the underlying exposure after the immediate response. Set objectives for supply, margin and products, financial headroom, customers and markets, and management controls. Use the Resilience and Action Workbook to record baselines, targets, budgets, milestones, and evidence for the day-90 review.
Bring the course tools together in one current management file and choose your next three improvements. Connect exposure, contribution, cash, alternatives, and action plans to regular decisions. Complete the Resilience and Action Workbook, assign clear responsibilities, and schedule the recurring review that keeps the response useful as conditions change.
This course contains the use of artificial intelligence.
A supplier raises prices. An important shipment costs more than expected. A quote that looked profitable last month now leaves almost no margin. Meanwhile, payroll, rent and customer commitments still need to be met.
Caught in the Crossfire helps small-business owners and managers turn tariff and supply-chain uncertainty into practical business decisions. You will learn how to identify where your business is exposed, calculate the financial impact of higher costs and choose a response that protects both profit margins and cash flow.
The course follows the decisions a business actually needs to make. You will examine direct and hidden tariff exposure, country-of-origin questions, landed costs, supplier alternatives, pricing choices, inventory timing and working capital. You will also learn how to explain cost changes to customers, strengthen quotes and contracts, and prepare for financing or government-support discussions when appropriate.
Practical worksheets and templates help you apply the lessons to your own business. These include an exposure worksheet, landed-cost calculator, supplier scorecard, gross-margin worksheet, thirteen-week cash-flow template, customer communication templates, and thirty-day and ninety-day action plans.
Through the course, you will learn to:
Map the products, suppliers and purchased inputs that create your greatest exposure.
Calculate the full cost of getting a product into your business.
Compare the effects of absorbing a cost increase or passing it through to customers.
Evaluate replacement suppliers beyond their quoted price.
Connect inventory, customer payments and supplier terms to cash requirements.
Set priorities and build a practical action plan for the next thirty and ninety days.
The course is designed for Canadian and U.S. small-business owners, managers and advisers. Basic familiarity with how a business earns revenue and pays its expenses is helpful; advanced accounting knowledge is not required.
Your instructor, Kevin Fichtner, brings an accounting and business perspective to the material. The emphasis is on using financial information to make timely, informed decisions.
You will finish with a repeatable process for understanding a cost shock, testing your options and deciding what to do next.