Care Management Overview
What you'll learn
- Care Management
- Health Care Background
In this course, you will learn about care management applications and practice.
The Agency for Healthcare Research and Quality (AHRQ) describes care management as:
A team-based, patient-centered approach designed to assist patients and their support systems in managing medical conditions more effectively.
By the end of this course learners will be able to:
Define Patient-Centered Medical Home
Describe Case Management vs Care Management.
Explain the Care Management- Care Coordination – Transition of Care Connection
Comprehend Chronic Illnesses & Behavioral Health Integration
List Benefits of Care Management
Understand Purpose of Disease-Management Education
In support of improving patient care, this activity has been planned and implemented by Amedco LLC and SEB Performance Improvement Consulting. Amedco LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to Provide continuing education for the healthcare team.
Amedco LLC designates this enduring material activity for a maximum of 1.75 ANCC contact hours
a Jointly Accredited Organization, Amedco is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Amedco maintains responsibility for this course. Social workers completing this course receive 1.75 GENERAL continuing education credits.
The following state boards accept courses offering ASWB ACE credit for Social Workers: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WI, WV, WY
* WV accepts ASWB ACE unless activity is in live in West Virginia, then an application is required.
The following state boards accept courses offering ASWB ACE credit for Counselors: AK, AR, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, MA, MD, ME, MO, ND, NE, NM, NH, NV, OK, PA, TN, TX, UT, VA, WI, WY
AL / Counselors: Activities not providing NBCC approval may be approved by the Board for individual licensees upon receipt of acceptable documentation prior to the activity. Please send course details to your licensing board for approval BEFORE the event. No approvals afterward by the board.
The following state boards accept courses offering ASWB ACE credit for MFTs: AK, AR, AZ, CA, CO, FL, IA, ID, IN, KS, MD, ME, MO, NC, NE, NH, NM, NV, OK, PA, RI, TN, TX, UT, VA, WI, WY
MA / MFTs: Participants can self-submit courses not approved by the MAMFT board for review.
The following state boards accept courses offering ASWB ACE credit for Addictions Professionals: AK, CA, CO, CT, GA, IA, IN, KS, LA, MO, MT, ND, NM, NV, OK, OR, SC, WA, WI, WV, WY
Who this course is for:
- Nurses and Social Workers working in Care Management
Sharon Bratcher, M.Ed., BSN, RN is a life-long resident of Baltimore with significant connections to community healthcare and FQHCs. She has participated in several HRSA Operational Site Visits, TJC and NCQA accreditations. During her 29 years of experience as a nurse she has held positions in the arenas of Care Coordination, Care Management, Quality and Performance Improvement. She has a steadfast commitment to working collaboratively with organizations to promote improvement in health outcomes, safety, and process improvement.
Holding a Masters in Adult Education has enhanced her ability to use adult learning principles when designing and delivering a wide variety of trainings. This skill enables the transfer of knowledge to persons of varied backgrounds. She holds the Certified Professional in Healthcare Quality and Certified Diabetes Educator credential.
Ms. Bratcher understands how to foster the process of patient activation. She specializes in the use of motivational interviewing techniques when assisting patients with chronic illnesses to develop self- management skills. Ms. Bratcher is passionate about delivering healthcare with a patient-focused approach which produces sustained improvement in healthcare outcomes. She has been an effective role model and champion for patient empowerment education models which focus on collaborative solutions leading to enhanced self-care, a tenant of chronic disease management.
A few highlights of her career include holding positions as a Performance Improvement Coordinator at UMMC-Midtown Campus and the Department of Defense, Senior Clinical Quality Nurse Consultant at United Healthcare, Manager, Care Coordination for the West Baltimore Health Enterprise Zone Collaborative, Cardiovascular Nurse Educator and Interim Care Management Program Manager at Baltimore Medical Systems, Manager of Clinical Development and Training at Med Assurant, Inc., and Diabetes Nurse Educator/Research Study Coordinator at the Joslin Diabetes Center.