CAPM 23 Hours Master Course: CAPM Certification Exam Prep

Differentiate project management from product management by comparing service vs product deliverables, the product life cycle, and how product managers run multiple projects to grow and sustain a product.

Explore the six business analysis process groups: defining and aligning, initiating, planning, executing, monitoring and controlling, and releasing, and how they guide stakeholder engagement and requirements.

Explore core business analysis processes from identifying problems or opportunities to assessing current and future states, viable options, roadmaps, and the business case, with stakeholder inputs and process groups.

Tailoring adapts project management approaches, governance, tools, and processes to fit project size, complexity, and context. Select a predictive, adaptive, or hybrid delivery and continuously refine practices.

Understand how a portfolio sets vision and strategy, organize programs to maximize benefits, and execute projects to deliver outcomes, illustrated by a productivity empowerment example with an ERP program.

Project governance hinges on decision making; good governance uses timely decisions by a guiding board, clear information flow, single accountability, and defined risk ownership, often supported by a PMO.

Explore the project charter: its purpose, sign-off by the sponsor, and a high-level format with scope, deliverables, milestones, stakeholders, risks, and change rules.

Identify stakeholders and build a stakeholder register, then plan, manage, and monitor engagement and communications within the stakeholders domain to drive change requests and updates to plans.

Adopt a holistic view and systems thinking, seeing the project as part of a system. Use five whys to uncover root causes and boost resilience and risk management.

Embed quality into processes from the planning phase to prevent defects and costly corrections. Use training, inspections, and testing to achieve predictable outcomes, efficiency, and stakeholder credibility.

Lead with accountability and situational leadership, cultivating emotional intelligence, trust, and psychological safety to empower teams and deliver project success.

Master the complete steps to acquire and manage project resources, from planning resource management and staffing to acquiring, onboarding, and leading the team with monitoring and control.

Discover how a team charter, authored by the team, defines vision, mission, success criteria, and communication rules as a living document sustaining accountability in agile, predictive, or hybrid projects.

Explore the pros and cons of remote and hybrid teams, including a wider talent pool, cost savings, employee satisfaction, and the relation to the PMP.

Compare resource leveling and resource smoothing within the critical path method and PERT framework to balance limited resources, adjust task sequences, and preserve project duration.

Differentiate scope change from scope creep and explain how unreviewed changes and gold plating impact cost and schedule, and outline the formal change management process with the change control board.

Map agile requirements with user story mapping, linking epoch, features, epics, and themes to portfolio and product backlogs. Learn estimating with story points, ideal days, and ideal hours.

Explore four core quality standards and philosophies—lean manufacturing, ISO 9000, Six Sigma, and total quality—and learn tools like 5S, Kaizen, JIT, and PDCA for project quality.

Explore the difference between quality assurance and quality control, including proactive process-focused prevention vs reactive product-focused testing, with activities like process documentation, training, process audits, testing, inspection, and measurement.

Learn to perform a cost of quality analysis by quantifying conformance and non-conformance costs, and evaluating prevention, appraisal, and failures to guide quality investments.

Learn to apply the cause-and-effect (Ishikawa) diagram to identify root causes of quality issues using 5M/5Ys categories—methods, labor, environment, materials, and equipment—and develop actionable solutions through iterative why questions.