
Introduction to the certified KPI professional program, outlining the workshop map for strategy development, alignment, execution, and reporting, plus access to the KPI Mega Library and kippy.cloud tools.
Develop a corporate strategy through an integrated set of choices, align budgeting with finance upfront, and conduct quarterly reviews with best-practice sharing.
Explore how corporate strategy is developed, aligned with KPIs and budgets, and implemented through the Office of Strategy Management, with scorecards, strategy maps, and disciplined measurement.
The balanced scorecard is a Harvard 1992 framework that translates strategy into four perspectives—financial, customer, internal processes, and learning growth—using KPIs, targets, and initiatives to drive performance.
Learn to name KPIs clearly and measurably, using targets and concepts like budget variance, EBITDA, revenue, and customer satisfaction, while avoiding verb-led or vague KPI names.
Explore the forms and types of key performance indicators (KPIs), including leading and lagging, strategic and operational, qualitative and quantitative, and their practical examples.
Examine KPI polarity, measuring status with actual versus target and percentages, using red-yellow-green thresholds, and learn to document KPIs with standardized definition sheets.
Set realistic, quantifiable targets aligned with the organization’s goals, connect HRMS and scorecards, ensure buy-in through top-down planning and cross-department calibration, and apply SMART criteria.
Explains target setting methods and the value gap, detailing how to close it with a multi-stakeholder plan across costs, revenue, and customer outcomes, plus common challenges.
Achieve vertical alignment across corporate, business units, and support units by cascading objectives and KPIs, securing middle management buy-in, and cohesive scorecards aligned to strategic themes.
Explore the OGSM method, a strategy deployment framework used by Japanese since 1960 and similar to the balanced scorecard, with objectives, goals, strategies, and measures, and left and right halves.
Vertical cascading of balanced scorecards links government policy to ministries, aligning KPIs and initiatives for clear roles and citizen outcomes across social development, economy, justice, and infrastructure.
Execute strategy by aligning resources and accountable leadership to overcome vision, management, people, and budget barriers, with clearly defined deliverables and budget linkage, and start-stop milestones.
Reporting fundamentals teach clear, concise performance reports and emails, avoiding information overload while delivering key KPIs and a reader-friendly design with a strategy map.
Collect data, analyze kpis, and synthesize a clear report showing performance status (red, green, yellow); conduct quarterly leadership reviews and share updates via email, intranet, or dashboards.
Analyze data to uncover patterns and insights, turn raw data into useful information, and inform decisions by solving problems, predicting outcomes, and driving strategy.
Explore four data analysis types—descriptive, diagnostic, predictive, and prescriptive—showing how each uses historical data or forecasts to drive actions, with tools like dashboards, regression, and optimization.
Learn how to select data analysis tools by usability, integration, scalability, and cost, use pivot tables, and apply techniques like mean, median, ratio, proportion, correlation, regression, and hypothesis testing.
Master optimal presentation design by using white space, clear labels, and a limited color palette; present data with storytelling and actionable insights using visual hierarchy, annotations, and appropriate charts.
Learn how to assimilate data before interpreting it, examine trends and outliers, and apply skepticism and curiosity to generate business questions for actionable insights.
Create dashboards that visually display key performance indicators by integrating data from multiple sources into a single view, with widgets and charts for real-time monitoring and interactive drill-down.
Learn how reporting IT systems evolve from paper to automated tools, align KPIs with strategy through dashboards and scorecards, and foster governance and user engagement.
Explore how Kippy.cloud delivers KPI management with artificial intelligence integrated, KPI scorecards, and OKR conversion through interactive demos, KPI maintenance, drill-down analysis, wheel insights, and comprehensive reporting.
Examine cash and non-cash rewards within a total rewards framework, linking base pay, incentives, recognition, and development to strategy, performance outcomes, and phased implementation.
Discover the Kaizen reward program, a continuous improvement approach that credits staff for ideas, rewards champions, and tracks ideas through the five Kaizen panel members from submission to implementation.
Discover templates for quarterly and monthly scorecards, employee appraisals, project initiatives, strategy development, and kaizen forms, plus a planning and performance maturity assessment, all tied to KPIs.
Explore balanced scorecard templates for planning and tracking KPIs, including corporate objectives, perspectives, KPI descriptions, data sources, and monthly and quarterly variants with an appraisal template.
Explore the KML strategy template for developing a holding company's strategy, cascading scorecards across levels, aligning initiatives with budget, and reporting via MPR and QPR.
Understand Kaizen templates and maturity assessment for planning and performance management, featuring four pillars—strategic planning, performance management, reporting and monitoring, capability and learning—and a 1–5 scoring system.
Learn how to earn the Certified KPI Professional (CKPIP) credential through an online 60-minute exam with 34 questions, a 70% passing score, and instant certificate download.
The purpose of this KPI & performance management course is to highlight the elements of key performance indicators (KPIs) management that lead to an effective and efficient organizational performance.
This course will provide a strong foundation in deploying performance management by developing the next generation of KPI architects. These KPI architects will form the basis of the organization performance measurement capability.
In addition, this obtained performance knowledge will help you in understanding, establishing, activating, reporting and generating value by using KPIs across the organization.
By completing this course, you will gain both the theoretical understanding and practical experience of using a variety of performance management tools and techniques for KPI (or measures, or metrics) management.
11 FREE TEMPLATES, PHONE APP, BOOK, CERTIFICATION & SYSTEM are included with this master course: (With explanation during the course)
1) "KPI Mega Library" Phone APP with 36,000 KPIs
2) Kippy Cloud system (To host strategy, KPIs, projects, & appraisals)
3) Balanced Scorecards template with dashboards (Excel) x 2
4) Projects template with dashboards (Excel)
5) HR appraisal template with individual KPIs (Excel)
6) Quarterly performance review template for review meeting (PPT)
7) Strategy & KPI Terminologies for future use (PDF)
8) Kaizen Initiative Template and process (Excel)
9) "Strategy Planning & Execution From A to Z" Book (Free soft copy)
10) Strategy development & alignment template (PPT)
“Your Complete Tool Set for Successful KPIs Implementation”
Note: There is an optional additional online exam (excluded) that you can take to become a Certified Key Performance Indicators Professional (CKPIP) - Exam Fee applies
However, "Attendance Certificate" is FREE through Udemy course screen