
Analyze email subject lines to craft concise, anxiety-free titles that clearly summarize the message. Learn to remove urgent or general words, use direct dates, and keep lines short.
Learn to craft a strong email body by keeping one topic and using lists and headings for clarity. Separate unrelated topics into distinct emails to boost readability without contractions.
Use passive language to soften messages and shift responsibility away from people, as shown in examples about order cancellations and file reviews.
Incorporate video in emails to send a message and influence readers; record short videos for long explanations, step-by-step training, or emotional moments, keeping clips under a minute with free tools.
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Welcome to the course Business Writing: Improve Your Emails Instantly!
Learn Business Communication Skills, focused on Business Email Writing Skills.
You will learn to get the most out of your email communication by writing simple and direct emails with purpose.
I have worked in sales, customer support, and customer engagement roles in global organizations such as AIESEC and EcoVadis.
I have developed this course to be completely based on examples, not only of what you should be doing, but also of what you should be watching out to avoid in your writing.
Using this very hands-on learning strategy, you will quickly learn to identify and to improve your emails instantly.
By the end of this course, you will know:
The do’s and don’ts in professional emails;
How to structure an email with salutation, opening, body and closing;
How to decrease miscommunications by using simple, conversational language;
How to avoid common mistakes and sound more professional;
Strategies of how to communicate in negative situations to turn them around.
Thank you!
Course Image by Gerd Altmann from Pixabay