Business Process Simplification & Workflow Optimization
What you'll learn
- Analyze and map business processes using modern tools and methodologies
- Identify inefficiencies and waste in workflows using Lean principles
- Apply foundational and advanced process optimization frameworks (5S, 5 Why, 8D, SIPOC, etc.)
- Design and implement effective business process architecture
- Drive continuous improvement through standardization and process maturity phases
- Foster a culture of process excellence within your team and company
- Use real-world case studies and tools to improve performance and reduce costs
- Prepare and present optimized solutions tailored to your business context
Requirements
- No prior experience in process improvement or business process management is required
- A general understanding of how businesses operate will be helpful, but not necessary
- Access to a computer or tablet to watch the course videos and complete homework assignments
- Motivation to improve business efficiency and a willingness to apply tools in real workplace scenarios
- Basic spreadsheet skills (e.g. Microsoft Excel or Google Sheets) may enhance your experience when documenting processes, but are not mandatory
Description
In a world where speed, agility, and efficiency determine success, businesses cannot afford to run on outdated, inefficient processes. Whether you’re a growing company or a large organization, the ability to simplify, streamline, and optimize business processes has become a key differentiator.
This course is your step-by-step guide to mastering business process simplification and workflow optimization. You will learn how to map processes, identify inefficiencies, eliminate waste, automate repetitive tasks, and create standardized systems that drive real, measurable results.
Designed for professionals responsible for business operations, HR, strategy, or performance improvement, this course gives you a complete toolkit to transform the way your organization works—backed by practical assignments and personal feedback from Mike Pritula, a top HR leader and process expert.
What you’ll achieve by the end of the course:
• A strong understanding of how to simplify and improve business processes
• Ability to identify bottlenecks, redundancies, and hidden inefficiencies
• Skills to map workflows using tools like stakeholder maps, flowcharts, and value stream mapping
• Proficiency in applying process improvement tools: 5S, 5 Whys, 8D, SIPOC, SWOT, ICOR, DRIVE
• Confidence in managing process changes and aligning them with strategic goals
• A practical roadmap for building a culture of continuous improvement
Course Structure
Section 1: Introduction to Business Process Simplification
• What is a process and why optimization matters
• Benefits of process improvement
• Principles of simplification and process maturity models
Section 2: Mapping and Visualizing Workflows
• Process mapping methods: flow, cross-functional, stakeholder, value stream
• Process documentation and structure
Section 3: Managing and Implementing Change
• Process improvement frameworks
• Aligning improvement with company strategy
• Modeling and managing process architecture
Section 4: Tools for Simplification and Optimization
• Essential tools: 5S, 5 Whys, 8D, checklists, flow diagrams
• Advanced frameworks: SIPOC, SWOT, prioritization matrix, ICOR, DRIVE
• Analytical tools including linear regression and the nominal group technique
Section 5: Building a Culture of Continuous Improvement
• Shaping behavior and mindset for lasting change
• The role of leadership and HR in process transformation
This course is not just about theory—it’s about results. You will walk away with a set of ready-to-use tools, frameworks, and templates that you can immediately apply in your work. Whether you’re an HR leader, operations manager, consultant, or entrepreneur, mastering business process simplification can elevate your impact and value.
Join now and start transforming your business—one process at a time.
Who this course is for:
- HR professionals, COOs, and department heads looking to improve internal processes and efficiency
- Business owners and entrepreneurs who want to scale operations without increasing waste
- Project managers and team leads seeking practical tools for process analysis and improvement
- Beginners interested in learning the fundamentals of business process optimization
- Analysts and consultants involved in process design, workflow automation, or organizational change
- Anyone tasked with mapping, documenting, or managing processes within a company
- Professionals aiming to gain a competitive edge by mastering lean, agile, and continuous improvement techniques
Instructor
- 4.5 Instructor Rating
- 6,239 Reviews
- 101,354 Students
- 347 Courses
Meet Mike Pritula: #1 Udemy AI HR Instructor, Investor and Mike Pritula Academy founder
- Built HR for Wargaming | Preply | iDeals | PeopleForce and more
- Brought HRCI and SHRM certification to more than 10 countries
- Founded the World's first and biggest AI HR online Academy with 135 online courses in 5 languages and 175 countries
- Worked with Randford, Deloitte, EY, HAY group, Korn-Ferry and other consultants on numerous HR projects
- Udemy shareholder
Why Should You Learn From Me?
I am not just an instructor; I’m a proven leader who has transformed HR and operational strategies across industries. Over the past 20 years, I’ve guided more than 100,000 HR professionals worldwide to excel in their careers. Here’s what sets me apart:
• Founder of Mike Pritula AI HR Academy: A leading online AI HR academy offering 135+ courses and home to one of the largest HR communities with over 200,000 members.
• Creator of the most comprehensive HR Audit Checklist and the HR Competency Model used by professionals globally.
• Holder of globally recognized certifications including PHRi, SHRM-CP, and HCI sHRBP, ensuring that I bring industry-leading knowledge to every course.
• HR automation expert who has implemented tools like BambooHR, 15Five, PeopleForce, and many others to streamline operations in leading companies.
• A trusted advisor and keynote speaker, with over 5 million views on my articles and presentations.
• Youtube Silver Button holder for my Educational HR channel
What Have I Achieved?
• Recognized as one of the Top 10 AI HR Leaders.
• Named HR Person of the Year in Ukraine (2018) and Belarus (2017).
• Authored two career-defining books, “Resume for a Million” and “AI in HR”, helping professionals land dream jobs and prepare for the future of HR.
• First to launch HRCI Certification Prep Courses in over 10 countries, bringing global certifications to a wider audience.
• Designed and led 50+ high-impact HR projects across diverse industries.
My Career Journey: Proven Expertise in Transforming Businesses
From multinational corporations to innovative startups, I have played key HR leadership roles in companies like Wargaming, Preply, iDeals, and Alfa Bank. My accomplishments include:
• Building four high-performing HR teams from scratch to drive organizational success.
• Leading HR transformations, such as implementing OKR systems, enhancing recruitment strategies, and driving employee engagement.
• Scaling operations with innovative solutions, including automation of key HR processes.
What Will You Gain from My Courses?
1. Practical Skills in HR and Leadership: Learn actionable strategies that can be applied immediately in your role.
2. Mastery of Operational Excellence: Discover frameworks to optimize workflows and improve efficiency.
3. Advanced Tools and Technology: Harness AI and automation tools to revolutionize your HR practices.
4. Global Expertise: Access insights from my experience across diverse industries and cultures.
Why Am I the Right Instructor for You?
My courses are built on real-world experience. I’ve faced the challenges you’re encountering, solved them, and refined strategies that work. Whether you’re just starting your HR career or are a seasoned professional, my programs will empower you to achieve your goals.
I don’t just teach concepts; I equip you with practical tools, templates, and step-by-step frameworks to ensure you can take immediate action.
Are you ready to unlock your full potential and become a leader in HR and operations? Enroll today and join thousands of professionals who have transformed their careers with my guidance. Let’s get started! ⇣