Business Process Management (BPM) – Design & Map Workflows
What you'll learn
- Understand the purpose and value of business process documentation
- Identify which business processes should be described first
- Apply global process description methodologies, including BPMN and flowcharts
- Use process modeling software and ready-made templates for efficient documentation
- Analyze, evaluate, and adjust described processes for better results
- Implement process description projects from planning to rollout and monitoring
- Build project teams and present process design initiatives to top management
- Use real-world examples of HR processes: onboarding, recruitment, training, performance management, and termination
- Integrate described processes into daily operations for consistency and quality control
- Foster a culture of structured, repeatable, and optimized business processes within an organization
Requirements
- No prior experience in process design or business process documentation is required
- Basic understanding of how a company or department operates is helpful but not mandatory
- Access to a computer or tablet with internet to watch video lessons and complete assignments
- Interest in improving workflows and implementing structured processes
- Familiarity with basic office tools (e.g., Microsoft Word, Excel, or Google Docs) may be useful
- Willingness to apply templates and tools to real business scenarios
Description
To manage and improve business operations, you first need to describe how work is done—and do it clearly. This course gives you a step-by-step system to design, map, and document business processes using globally recognized tools and techniques.
Whether you’re creating HR process descriptions, onboarding flows, or operational workflows, this course will help you create structured, standardized, and actionable process documentation that drives real improvement.
Led by Mike Pritula, a recognized HR expert and business process consultant, this hands-on course includes practical assignments, reviewed personally, and real-world templates to immediately apply in your organization.
⸻
What makes this course different:
• Homework for your own practice
• Tools and templates for immediate business use
• Real examples of described processes: recruitment, adaptation, training, and more
• Certificate issued upon completion
• Q&A section, and peer support
⸻
By completing this course, you will:
• Understand the value and structure of process documentation
• Identify and prioritize processes for description
• Apply international methods like BPMN and flowcharts
• Use digital tools and templates for efficient process design
• Analyze and improve documented processes for better outcomes
• Implement a process design project from team formation to project closure
• Gain practical experience with examples of HR workflows
• Present and gain approval from management for process design initiatives
• Create scalable, repeatable, and optimized workflows in your organization
⸻
Course Curriculum Overview
Section 1: Foundations of Process Documentation
• Why process design matters and who should lead it
• Key components and prioritization strategies
Section 2: Methodologies and Tools for Mapping
• Global standards in process description (BPMN, flowcharts)
• Process modeling software and real tool demonstrations
Section 3: Implementation and Evaluation
• Turning process descriptions into real business results
• Evaluation and continuous optimization of workflows
Section 4: Real-World Case Studies
• Ready-made descriptions of recruitment, onboarding, performance, and more
Section 5: Running a Process Design Project
• Building a project team, preparing the concept, and managing implementation
⸻
This is a practical, tool-driven course for professionals who want to create clarity, consistency, and efficiency in their business operations through structured process design.
Start today and build the foundation for scalable, efficient workflows.
Who this course is for:
- HR professionals responsible for designing and documenting HR processes (onboarding, recruitment, performance management, etc.)
- Operations and project managers seeking structured approaches to workflow documentation
- Business analysts and process owners involved in process improvement or optimization initiatives
- Team leads and department heads aiming to standardize and scale operations
- Entrepreneurs and startup founders building foundational business processes from scratch
- Consultants helping companies implement business process mapping and simplification
- Anyone looking to master practical tools like BPMN diagrams, flowcharts, and online process design platforms
Instructor
- 4.5 Instructor Rating
- 4,708 Reviews
- 90,098 Students
- 135 Courses
Meet Mike Pritula: #1 Udemy HR Instructor, Investor and Mike Pritula Academy founder
★ Built HR for Wargaming | Preply | iDeals | PeopleForce and more
★ Brought HRCI and SHRM certification to more than 10 countries
★ Founded the World's first and biggest HR online Academy with 135 online courses in 5 languages and 175 countries
★ Worked with Randford, Deloitte, EY, HAY group, Korn-Ferry and other consultants on numerous HR projects
★ Udemy shareholder
Why Should You Learn From Me?
I am not just an instructor; I’m a proven leader who has transformed HR and operational strategies across industries. Over the past 20 years, I’ve guided more than 100,000 HR professionals worldwide to excel in their careers. Here’s what sets me apart:
• Founder of Mike Pritula Academy: A leading online HR academy offering 135+ courses and home to one of the largest HR communities with over 200,000 members.
• Creator of the most comprehensive HR Audit Checklist and the HR Competency Model used by professionals globally.
• Holder of globally recognized certifications including PHRi, SHRM-CP, and HCI sHRBP, ensuring that I bring industry-leading knowledge to every course.
• HR automation expert who has implemented tools like BambooHR, 15Five, PeopleForce, and many others to streamline operations in leading companies.
• A trusted advisor and keynote speaker, with over 5 million views on my articles and presentations.
• Youtube Silver Button holder for my Educational HR channel
What Have I Achieved?
• Recognized as one of the Top 10 HR Leaders in CIS.
• Named HR Person of the Year in Ukraine (2018) and Belarus (2017).
• Authored two career-defining books, “Resume for a Million” and “AI in HR”, helping professionals land dream jobs and prepare for the future of HR.
• First to launch HRCI Certification Prep Courses in over 10 countries, bringing global certifications to a wider audience.
• Designed and led 50+ high-impact HR projects across diverse industries.
My Career Journey: Proven Expertise in Transforming Businesses
From multinational corporations to innovative startups, I have played key HR leadership roles in companies like Wargaming, Preply, iDeals, and Alfa Bank. My accomplishments include:
• Building four high-performing HR teams from scratch to drive organizational success.
• Leading HR transformations, such as implementing OKR systems, enhancing recruitment strategies, and driving employee engagement.
• Scaling operations with innovative solutions, including automation of key HR processes.
What Will You Gain from My Courses?
1. Practical Skills in HR and Leadership: Learn actionable strategies that can be applied immediately in your role.
2. Mastery of Operational Excellence: Discover frameworks to optimize workflows and improve efficiency.
3. Advanced Tools and Technology: Harness AI and automation tools to revolutionize your HR practices.
4. Global Expertise: Access insights from my experience across diverse industries and cultures.
Why Am I the Right Instructor for You?
My courses are built on real-world experience. I’ve faced the challenges you’re encountering, solved them, and refined strategies that work. Whether you’re just starting your HR career or are a seasoned professional, my programs will empower you to achieve your goals.
I don’t just teach concepts; I equip you with practical tools, templates, and step-by-step frameworks to ensure you can take immediate action.
For Publishers and Advertisers:
If you are interested in Product Placement, Sponsorship, Collaboration, Direct Advertising, or Course Licensing, please contact me through my LinkedIn profile.
Are you ready to unlock your full potential and become a leader in HR and operations? Enroll today and join thousands of professionals who have transformed their careers with my guidance. Let’s get started! ⇣