
Explore the scope of operations management, its interface with marketing and finance, and key topics like supply chain, inventory management with ABC analysis, EOQ, total quality management, and maintenance.
Explore the types of operations management, its interface with support functions and the supply chain, and the strategic role of inventory in quality, facility management, and safety systems and processes.
Explore the overview of operations management, including forecasting, capacity planning, scheduling, inventories, quality, and location decisions. Identify types of operations across goods producing, storage and transportation, exchange, entertainment, and communication.
Learn how operations management uses forecasting, capacity planning, scheduling, inventories, and quality to balance cash flow and profits in airlines, while coordinating pilots, crews, and service staff.
Supply chain management synchronizes a firm's functions and suppliers to match materials, services, and information with customer demand, enabling competitive priorities such as drastic reduction in lead times.
Explore the strategic role of inventory management, balancing stock levels to minimize holding costs, stockouts, and backorders while supporting on-time delivery and competitive priorities.
Discover how storage, handling, ordering costs, and setup costs shape inventory decisions, and how larger, less frequent orders improve utilization and lower transport costs.
Define quality from customer expectations and doing the right thing right the first time; explore total quality features, customer focus, teamwork, ISO 9000 standards, and continual process improvement.
Understand the cost of quality and why doing things right the first time saves money, covering appraisal, prevention, internal failure, and external failure costs.
Define the eight dimensions of quality, including performance, features, reliability, conformance, durability, serviceability, aesthetics, and perception, and explain their impact on product success and brand reputation.
Understand how maintenance preserves plant availability through planning, control, and records. Learn types such as preventive, corrective, breakdown, and condition-based maintenance.
Learn how plant and equipment availability measures production capability, accounting for planned and unplanned outages, using metrics like MTBF and MTTR to assess reliability and maintainability.
Explore factors shaping plant availability, reliability, and downtime through time-based, condition-based, preventive, and corrective maintenance, while linking maintainability and planning, control, and services like power supply, compressed air, and steam.
This course starts with a general overview of operations management, provides details about scope of operations management with practical examples. The course expose students to various types of operations systems, elucidate on differentiating features of operations management, provide key details on the nature of operations management.
The course is designed to teach the import of the various management functions in an organization, elucidate on the superior functions of operations management, marketing and finance, and reveal the interface between operations management and other functions.
It provide students with a broad overview of supply chain management, elucidate on distinguishing features of supply chain for a manufacturing firm and that of a service provider, teach concepts of distribution, finished goods placement and selection of transportation mode. The course describes in details core skills of measuring supply-chain performance.
The course teaches core concepts of inventory management, elucidate on the import of inventory management in organisations, and expose students to the techniques of using ABC analysis in identifying critical inventory items. The course provides students with a standard definition, method of derivation and application of the Economic Order Quantity (EOQ).
The course consists of basic Total Quality Management concepts, expose students to the relevance of international quality standards to a firm’s competitiveness. It teaches general principles of maintenance and facility management, the course provides details on the concept, derivation and application of plant and equipment availability, and expose students to concepts and functions of maintenance management.