Business Coaching for Success
4.1 (42 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
185 students enrolled

Business Coaching for Success

Business Coaching techniques for work and life
4.1 (42 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
185 students enrolled
Last updated 12/2015
English [Auto]
Current price: $48.99 Original price: $69.99 Discount: 30% off
5 hours left at this price!
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This course includes
  • 1.5 hours on-demand video
  • 8 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Become a professional business coach
  • Help people become their best selves
  • Coach people to achieve personal, business, sporting and team goals
  • Be confident enough to start coaching immediately
  • Engineer goal focused conversations to product incredible personal progress results
  • Be a more effective manager - helping teams and individuals develop
  • Use coaching tools to run productive sessions
  • Understand coaching theories and structures
  • Identify the difference between coaching, therapy, and consulting
  • No equipment prior knowledge is required
  • Examples to draw on may be useful
  • A chance to practise is advised


Business Coaching, or 'mentoring' can have dramatic effects on both commercial success and personal happiness. It incorporates life coaching, office relationship management, confidence skills for presenting, and career goals formation, to name just a few.

In this course you'll learn how to coach people for success - whether you're looking to provide business coaching as a manager to your team, or to run business coaching sessions as a stand alone career.

I'm John Chisholm and I work full time running business coaching workshops. I help individuals and businesses to do more and achieve more. Get more work done in a hectic lifestyle, be a better boss / employee, tighten up business plans, focus career goals, and motivate teams. I want to teach you how to pass these skills on to others, and that's why I've built this course.

Helping people through business coaching gives my career meaning and purpose, and I want to help you achieve that same feeling. I continue to hone my skills by using business coaching to help people to give their best, care more, lead people, be more organised, be less stressed, make the right career choices... you get the idea.

In this business coaching course you'll learn how to:

  • Built rapport and trust with your coachee
  • Use business coaching to help workplace teams succeed
  • Balance the coaching relationship to keep this appropriate but honest
  • Learn business coaching models such as GROW and SMART
  • Discover the most common business coaching mistakes to avoid
  • Prepare effectively for your business coaching sessions
  • Unlock what business coaching IS and what it ISN'T by breaking common misconceptions
  • Learn practical applications to help your coachee develop

Using business coaching all workplace obstacles can be addressed including:

  • Business change e.g., business growth; downsizing; acquisition and mergers
  • Personal effectiveness e.g., resilience; decision making; planning
  • Career development e.g., preparation for senior roles; career change
  • Confidence e.g., chairing meetings; high value presentations
  • Work / Life balance e.g., stress reduction; spiritual growth
  • Self-awareness e.g., motivation; communication; control
  • Outplacement coaching

Testimonials from my clients:

“John is a very engaging trainer, delivers his training courses with enthusiasm, and communicates his learning points clearly and in ways which are meaningful with lots of practical examples and participation to motivate learners. He is also innovative, knowledgeable and flexible in his approach, delighting delegates with his quick humour and positive attitude.”

Jan Lewis, IT Director

“John is an excellent communicator and our delegate groups love working with him. He consistently achieves very high feedback scores, and we know we can rely on him absolutely to do a first class job.”

Jeremy Hamilton, Company Director

Who this course is for:
  • Anyone looking to help people become their best selves
  • Managers wanting to support their team better, manage change, and progress individuals
  • Someone planning to become a professional coach
  • Not suitable for people looking to run therapy sessions
Course content
Expand all 30 lectures 01:47:15
+ Welcome
1 lecture 01:00

Who is John Chisholm and what can coaching do for you? In this lecture you'll meet your trainer, hear about his credentials and learn about the full scope of coaching. We will be looking at all kinds of applications of coaching, as well as helpful practical tools you can use to get started on the right foot.

Preview 01:00
+ A Quick Guide to Business Coaching
5 lectures 09:20

Coaching is a great tool for enabling your team to achieve more, both as individuals and a group. In this lecture we'll look at some definitions and principles behind coaching, and what they can do for you. In this lecture we look at what coaching looks like in real life, and the benefits it can bring both the coach and the coachee. There are many possible applications for it and if you're looking to become a full time professional coach this will help you start to narrow down who to sell your services to and the scope of your new skills.

Preview 02:02

In this lecture you'll learn to understand the difference between coaching, therapy and consulting. Coaching if often confused with other types of individual or group help, and it's important you learn the difference. When you're coaching you should be constantly checking yourself against the boundaries of other fields in case you are slipping too far into therapy or consultancy. This will help you focus the sessions and give your coachee as much benefit as possible.

Preview 03:41

There are many definitions of coaching - these are a couple of my personal favourite and I think they'll help bring the concept of coaching alive and clarified for you.

The Definition of Coaching
1 page

Coaching applies to a huge range of life skills - from workplace to relationships to sports.

We outline many different options for how coaching can be applied - managing teams in the workplace, progressing your own business or career, reaching personal goals like fitness or dieting, and attaining sport aspirations.

Whatever your current situation you can use coaching to help others reach their potential, and this course will give you practical advice to do that.

Preview 03:37

Here are a few examples of how you can use coaching across your career, and some metaphors to help bring the concept to life.

Applications and Metaphors for Coaching
2 pages
+ Key Skills for Becoming an Effective Coach
9 lectures 39:52

What to expect from this section, and which skills we'll be covering. This section will be full of practical advice about the basic foundation you need to develop to be a coach. Areas to consider in preparation such as your mindset and environment, as well as questioning techniques you can use during the session, and common pitfalls you'll want to move away from.

Preview 00:27

When choosing to become a coach, or choosing a coach to use, it's important you consider the dynamics and relationship, as well as the limits of confidentiality and boundaries. In this lecture we look at what factors you need to consider, and how pre-existing dynamics can affect the relationship. This is especially important when coaching people you already know - such as your work subordinates.

We'll also cover the practical boundaries such as safety and respect.

The Coaching Relationship

Before you start your session it's important to make sure both you, and the coachee, are in the right mindset, and your environment is suitable. We'll look at areas you should consider such as what specifically your mindset should be like, whether it's ok to call the session off if you feel the coachee isn't in the right space, and practical areas you should consider such as the physical environment.

Preparing to Coach

In order to have an effective coaching relationship with your clients it's vital you're able to build rapport with them. This lecture gives you practical skills to work on, to ensure you can relate to and influence anyone.

It's a commonly held belief that you can't fake rapport, and although it a deep connection built on trust, there are certainly lots of things you can do to enhance it. In this lecture we look at mirroring, pacing and leading as practical techniques to not only build a natural rapport with someone, but also use it to influence their thinking and attitudes.

Building Rapport

Along with Rapport, Listening is a hugely important skill. You may think coaching means giving a lot of advice or guidance, but the source of this is by listening well, and often letting the coachee solve their own questions. In this lecture you'll learn how to not only listen, but also show that you are and use it to build trust with your coachee. There are far more dimensions to listening than simply hearing the words, so we'll also delve deeper into what those are.

Active Listening

Questioning is a core skill of coaching, and in this lecture we look at the basic types of questions - open, closed, probing and summarising. Both open and closed questions can be useful in a coaching session, but it's important to use them at the correct time in a conversation. This lecture goes into detail and examples of when that time is. We also examine the extremely useful area of probing questions and how they are different to summarising questions. Both are powerful tools when implemented correctly.

Questioning - Part 1

A large part of your role as a coach is to help your coachee reflect on their life, views and choices. This lecture looks at how you can reflect back effectively and without judgement. It can be a very powerful tool to see yourself through someone else's eyes, and this is your role as a coach. To observe behaviours and insecurities, and probe as to why these exist and whether they can be improved upon.

Holding Up the Mirror

Having been a coach for over 10 years, this lecture gives you a great chance to learn from John about mistakes he's learnt, or seen along the way by training up future coaches. We look at 6 common pitfalls, all of which are done with good intentions, but have unproductive results. When you're first starting out as a coach, and indeed throughout your entire journey, you'll need to concious of these and keeping yourself in check.

Common Mistakes and Pitfalls to Avoid

A handy tool to establish your current level of knowledge and natural ability so we can determine where you want this course to take you and whether coaching is for you.

How Can You Use Coaching?
1 page
+ Useful Coaching Models
5 lectures 14:56
In this next chapter we'll be looking at a coaching model called GROW, and why it's recommended for you.
Preview 00:22

The GROW model is a widely respected and researched tool, and can help you keep better time, structure and progress in your coaching sessions. In this section we'll look at the practical reasons why a model can help you coach more effectively. It's not only useful for beginner coaches, but also experienced mentors looking for new ideas and structures.

Why Use a Model

In this lecture you'll learn all about the GROW model - it's origins, it's uses and some detailed examples as to how you use it in a coaching session. It's great for keeping you on track and giving the session a rounded 'beginning, middle and end' feel, but it's also ideal for putting you as the coach at ease by knowing you have an easy to follow structure. It's a simple model but amazingly varied and effective so I'd definitely recommend giving it a try.

The GROW Model Explained

Here you'll be given some real life sample questions that follow the GROW model, so you can try them out in your own coaching sessions and discover which work best for you. Also check out the downloadable for a printable version you can use as a cheat sheet while you practise.

Questioning - Part 2 - Example Questions

Feel free to print off these questions and use them in your sessions. This will be a helpful start to applying to GROW model to your interactions.

Downloadable: Example Questions for the GROW Model
6 pages
+ Using Goal Setting Effectively
6 lectures 23:37
In this section we'll be looking at how to set effective goals, and motivate your coachee.

Here we'll apply GROW to the coaching session and look at considering the bigger picture in coaching. Helping someone achieve the lifestyle they want is made up of a lot of small commitments, and we'll look at how to paint the picture, and then reach it.

Big Picture Goals

First we'll be looking the S and M of SMART goals - what do you need to do to make your goals specific and measureable? We've also added in a new criteria for you to consider. If you're goals don't meet the SMART checklist it's not only unlikely it will be reached, but it's also unlikely you'll know when you've reached it and be proud of doing so.

SMART Goals - Part 1

Next we look at the A, R and T parts of SMART goal setting - you'll get information on Attainable, Realistic and Time sensitive, but also a few extra factors to consider.

SMART Goals - Part 2

Feel free to print out this cheat sheet to use in your coaching sessions, or even give a copy to your coachees to help them create effective goals.

SMART Goals Cheat Sheet
1 page

As your session draws to a close it's important you set a sensible amount, and type, of objectives to keep your student motivated and progressing. If they are leaving the session with too many goals to reach then you are building failure into the results, so it's important you question them about how they will achieve them, and what they're willing to give up in order to find the time. In this lecture we look at how to do that effectively, and avoid pitfalls such as running late or ending suddenly.

Action Planning and Wrapping Up
+ Wrap Up
1 lecture 01:30

Congratulations on completing the course - now it's time to get some practise and experience to develop your skills. t's really important you get started as soon as possible - coaching is a skill so it takes practise and you'll improve over time. Best of luck, and please do comment in the message boards if you've got questions and progress reports - we'd love to hear from you!

Thank You
+ Bonus
3 lectures 00:00

A quick summary of the tools and techniques we've covered in this course. You may wish to print this to keep for further reflection later.

Essential Tools and Techniques
4 pages

Take this chance to reflect on your learning and what you'd like to make as your next action steps.

Your Self Assessment and Reflection
1 page

Here are a few books I love and would highly recommend to you if you'd like to further your learning.

Further Reading
1 page