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Emily Post's Business Etiquette for Professionals
Rating: 4.4 out of 5(8 ratings)
18 students
Last updated 2/2026
English

What you'll learn

  • At the end of my course, Students will be able to use Emily Post etiquette to improve relationships and take advantage of business opportunities.
  • Learn the manners expected in business today and how they can help you build stronger relationships.
  • Take away actionable skills to improve your personal image
  • Use core etiquette principles of consideration, respect, and honesty to solve difficult relationship situations

Course content

12 sections12 lectures1h 57m total length
  • Lesson 1: Why Etiquette?13:48

    Lesson 1: Why Etiquette? explores:

    - Why etiquette matters in business today 

    - Bruno Story: It's not IF you do something, it's HOW you do it that matters

    - Two concepts of "The How Matters" and "Other People's Perspectives" that drive all etiquette

    - The 3 Goals and how they can help toward building better relationships at work

    - An example problem illustrating how to use the 3 Goals

Requirements

  • To be successful at this course participants need to be ready to broaden their understanding of what 'good etiquette' is and how it can be a used in an increasingly causual and complex business world.
  • Students must be invested in making small changes to their behavior based on the impact they have on others

Description

Do you want to be the person at your company whom everyone trusts and is eager to work with? Do you want to be valued for presenting yourself and your company well? The Emily Post Institute's Business Etiquette for Professionals program will help you do just that. This program is designed to help you build better, stronger relationships in your business life. This condensed version of our popular in-person Business Etiquette Seminars is presented by seminar creator Peter Post, author of The Etiquette Advantage in Business, 3rd edition, and The New York Times bestseller Essential Manners for Men. Drawing on his expertise and experience as both a business owner and a business etiquette expert and seasoned presenter, Peter guides you through essential business etiquette and manners concepts, and tools that can help you advance your business relationships and your career.

In this 12-lesson course, Peter explains how etiquette and manners are fundamental to building better relationships in the workplace and how they relate to the larger world of business. You'll discover the most common business manners mistakes and how to avoid them, in addition to the most requested content from the Emily Post Institute's Business Etiquette Seminars. Each lesson is illustrated with dynamic text and images, as well as sample problems and examples that speak with style and humor to the core concepts of etiquette.

The Emily Post Institute's E-Learning programs are a whole new way to bring the confidence, authority, and credibility of Emily Post etiquette to both your personal brand and your company's brand.

Who this course is for:

  • From new hires to C-Suite executives, this course is meant for those who want to deepen or refresh their understanding of business etiquette and how to use it to their advantage in professional situations.
  • Professionals looking for an edge in a world where emotional intelligence is a sought attribute