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Business ESL: Administrative Tasks for Virtual Assistants
Rating: 4.5 out of 5(28 ratings)
80 students

Business ESL: Administrative Tasks for Virtual Assistants

Scheduling Appointments & Politely Responding to Customers
Created byDerek Postlewaite
Last updated 3/2018
English

What you'll learn

  • Speak and write in a professional, business-friendly manner.
  • Write professional emails, clearly introduce yourself and politely handle customer inquiries.
  • Improve the likelihood of scoring your dream contract as a virtual assistant.

Course content

3 sections • 7 lectures • 35m total length

  • How to Briefly and Clearly Introduce Yourself in an Email7:23
    • You will be able to understand the importance of brief, clear and specific introductions
    • You will be able to briefly and clearly introduce yourself while respecting the time of your target audience
    • You will be able to understand and utilize vocabulary that relates to administrative tasks
  • Practice: Matching & Fill-in-the-Blank4:57
    • You will complete a matching and fill-in-the-blank activity when given the vocabulary from section 1.
  • Email Introductions
  • Section 1 Quiz

Requirements

  • You should be able to read, write and speak English at the intermediate level.

Description

Are you interested in improving your business English skills when interacting with clients and customers?

This course is designed specifically for intermediate to advanced English language learners who work as virtual assistants or customer service representatives. By enrolling in the course, you will...

  • Speak and write in a professional, business-friendly manner to clients and customers

  • Learn the steps and components of a successfully scheduled appointment

  • Utilize vocabulary that clarifies your responses to customer inquiries and client requests

  • Write brief, clear & specific introductions to prospective clients & customers


    As a bonus, enrollment grants you lifetime access to all (7) of the video lectures, plus the supplemental resources, including email templates that you can use to capture professional and polite business English phrases that will help you score the job or contract that you've been wanting!


    Who this course is for:

    • English language learners who work as virtual assistants or customer service representatives and want to improve their business English to build stronger relationships with clients and customers.
    • English language learners who write emails, schedule appointments or interact with customers in their line of work.
    • Native English speakers who want to improve their professionalism & courteousness in business correspondence and interactions.

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