Business English Listening Training - English for companies

Learn how recruiters use screening calls to assess availability, interest, and fit for a software engineer role contacted via LinkedIn, with interview scheduling and follow-ups.

Coordinate three 45-minute interviews for a software engineer role, on upcoming interview days starting at 9:30 a.m., with coffee before the session.

Explore a job offer phone call from a team leader to Matt, where the offer is presented and he asks to respond by the end of the week.

Follow Matt's first day induction as he gets a key card, HR logins, and a team meeting, while labeling his food and learning his way around the office.

Watch a coffee-machine dialogue between a new employee and a colleague, practicing self-introduction, breaking the ice, and discussing adaptation to workload and salary.

Matt introduces himself in the first meeting as a software engineer with five years’ experience, starting a life with his wife and daughter, and aims to gel with the team.

Learn to confirm hours, assignments, and meetings in a company, work with Anderson's team on a client software update, and provide afternoon tech support across time zones.

Matt faces a high-paced, high-stress second week at the company, as Greg offers an encouraging chat and support while he juggles two projects and anticipates a new project.

Matt from Fassel assists a customer with a credit card machine issue, guides a reboot, checks cables, and identifies that a cable wasn't plugged in as the fix.

Listen to a customer support call about logging in and upgrading service speeds. Practice identifying the situation and matching key phrases like account number, email, and a login page bug.

Master handling a difficult customer support call with calm, polite communication, identifying key claims like false promises and delays, and learning escalation and resolution steps.

Practice passing on information through a business dialogue, sequencing events and handling out of hours calls using phrases like run it by, stay on, and time limit.

Learn to give concise updates to your team and manager, explaining what happened, how you fixed it, and next steps, with examples of ticket handling and escalation.

Explore practical business small talk through a morning colleague dialogue. Learn topics like weather, family, and tv, and phrases such as chilled out, settled in, and get hooked.

Lead stand-up meetings that keep the team brief and focused by sharing what you did yesterday, today’s objective, and your biggest obstacle, all while staying standing to quickly coordinate tasks.

Greg explains the monthly meeting as a social and business event held on Skype with Seattle and London offices, featuring two short sessions, a 20-minute break, etiquette, and note-taking.

Learn to ask for clarification in meetings and raise concerns about data protection laws, while involving the legal team and keeping discussions confidential.

Greg calls Matt to start the meeting and present the data from the previous six months, while he expects to arrive in about 15 minutes.

Learn to disagree respectfully in meetings, negotiate effectively, and balance urgency with strategy as Matt and Greg navigate planning, speed, and a better version approach.

Learn how to request time off in a company by checking vacation days with HR, proposing workable dates, and navigating holidays with management.

Explore how to plan the next quarter with four major projects, assign responsibilities, and manage multitasking with no excuses while preparing timelines and handling increased duties.

Explore how to handle workplace deadlines under pressure, with phrases like chasing up, behind schedule, pull out all the stops, and knuckle down.

Examine how lateness and mistakes affect the bottom line in a workplace dialogue, revealing accountability, blame dynamics, and strategies to keep projects on track.

Explore a business trip assignment offering an all expenses paid trip to a San Diego marketing event where you represent the company, meet attendees, and seize a golden opportunity.

Travel to other offices to understand how different teams work, and coordinate travel dates and visa with HR for a Seattle assignment.

Matt asks for a promotion to level two engineer after six months of strong work. Greg cites red tape and upper-management approval, while Matt considers other interviews.

Explore how Matt asks for a raise with a five percent salary bump and a written request for management approval, highlighting go over your numbers and go the extra mile.

a team leader navigates an excessive workload, renegotiating an promised extra report with his boss, and practicing business English through a guided dialogue and follow-up.

Shows an HR outreach for a software engineer role, outlining interview days, candidate background at IBM, reasons for leaving, and next steps.

Donna from human resources invites a software engineer candidate to three interview days on the 10th, 15th, and 22nd, with three 45-minute interviews to meet team leaders.

Greg offers Matthew the job after a productive interview, noting he stood out. Matthew requests one to two days to decide after another interview, and will respond by week’s end.

Master practical onboarding phrases for office life, from obtaining a key card and hr login to joining a first team meeting and navigating offices in London, Seattle, and Frankfurt.

Engage in a practical dialogue that covers breaking the ice on a first day, introductions, adjusting to workload, and salary in a corporate setting.

Join a new team member as they introduce themselves and commit to helping meet a client deadline, while coordinating daily updates and HR holiday policy reminders to avoid losing days.

The dialogue covers flexible hours, time-zone meetings, and occasional all-nighters to complete tasks. Matt joins Anderson's team to support a software update and post-2 p.m. tech support.

A mentor acknowledges the challenge of adapting to a fast-paced environment and systems and processes, plus two ongoing projects, while reinforcing team support and that colleagues have each other's backs.

Matt helps Jimmy troubleshoot a failing credit card machine, reboots the line, checks cables, identifies an unplugged ether net cable, and restores the main screen.

Practice a customer service dialogue handling a login issue, verify account details, address a login page bug with a quick page reload, and resolve a service upgrade inquiry.

Acknowledging the frustration, a customer service agent explains escalation to level 2. Applying administrative permissions to restore service, they share the direct number with an apology.

Practice a practical business English listening scenario set in a Seattle office, coordinating urgent contact via WhatsApp, confirming someone’s availability, and handling out-of-hours calls.

Describe how a new technical issue disrupted order processing, caused ticket delays from level 1 to level 2, and required administrative permission, with proactive system updates and simple cable fixes.

Practice morning small talk in business English by discussing weather, weekend plans, family updates, and media interests like TV series and upcoming movies.

Lead efficient stand-up meetings centered on three questions—what you did yesterday, your objective today, and your biggest obstacle—in two minutes per person to keep the team aligned.

Dialogue 16 guides you through a cross-department monthly meeting with skype links to Seattle and London, two sessions, and a 20-minute coffee break, with turn-taking and note-taking leading to questions.

Describes a near-complete product update and raises concerns about customer data use, prompting consultation with the legal team to prevent potential data protection breaches.

Practice business English listening as colleagues navigate a late start on a Monday due to traffic. One person fills in for the meeting while presenting the past six months' data.

Two colleagues debate timelines and strategy, weighing speed against planning, using connections to accelerate sign-offs, and settle on compromise to build a better version and validate feasibility before launch.

Check your vacation entitlement and request time off for the last week of November, noting you’re entitled to nine more days; coordinate with colleagues since the following week is available.

In dialogue 21, a business meeting sets four major projects this quarter and assigns responsibilities; it discusses timelines and supplier contracts to keep teams accountable.

Share a realistic business English dialogue about meeting a tight report deadline, accepting responsibility, addressing delays, and knuckling down to pull out all the stops.

an office dialogue emphasizes accountability for late reports, the bottom line over words, and the need to keep on track as a team player.

San Diego office offers an all-expenses-paid marketing and recruitment event for team leaders. They travel Friday for a weekend event, meet attendees, and represent the company to attract top talent.

Team leaders travel to other offices to meet colleagues and gain perspective on needs; plans include a six-week trip to Seattle and online visa arrangements with HR.

Advocate for promotion to level two after strong performance feedback. Navigate red tape, seek upper management approval, and await a vacancy.

An employee negotiates a raise by building a strong case for a 5 percent salary increase beyond inflation, and submits a written request for management review.

Greg and Matt discuss completing the extra report while managing a heavy workload. They agree to send basic data reports promptly and address Anderson's questions.

Diana from HR discusses a software engineer interview day with Matthew, referencing his IBM experience in Sao Paulo and his LinkedIn profile.

Practice business English listening through a real interview dialogue about scheduling interview days, three 45-minute interviews, and meeting HR and team leaders for a software engineer role.

Greg offers Matthew a job after a productive interview day, praising him as a standout. Matthew requests one to two days to decide and respond by week’s end.

Acquire onboarding basics through a workplace dialogue: set up key card and HR logins. Attend the 11 o'clock meeting in the conference suite and connect with London, Seattle, and Frankfurt.

Practice a dialogue between a new at the company on their first day. Break the ice and introduce themselves, like my name is, then discuss workload, salary, and coffee time.

Meet Matt, a five-year software engineer, as he aims to gel with the team, meet client deadlines, and coordinate with Diana in HR about holiday days.

Navigate flexi and fixed hours, observe meetings across time zones, and support Anderson's team on the client software update, with after 2 p.m. tech support as needed.

Navigate high pace and stress while managing two projects, keep performance up, and rely on mutual support as teammates finish the week and return tomorrow.

Matt guides a business client through troubleshooting a non-working credit card machine, performing reboot, line check, and cable verification, and confirms the main screen returns to normal.

During a business English support call, an agent verifies the account number and email, resolves a login bug by reloading the page, and confirms the server upgrade request is processed.

Practice business English in a realistic support dialogue as a new agent resolves a long-standing issue through level 1 and 2 escalation, applying permissions and offering a direct contact.

In dialogue 12, a Seattle office worker seeks Greg's urgent out of hours contact on WhatsApp, navigating urgency, deadlines, and staying late on Wednesdays and Thursdays.

Discusses a new tech support issue delaying ticket processing as level 1 escalates to level 2. Highlights administrative permissions, a system update, initiative, and a minor cable issue.

This dialogue models morning small talk in a business English context, covering weekend activities, family updates, weather, and plans to watch the new Breaking Bad movie.

Lead a stand-up meeting with three questions: what did you do yesterday, today’s objective, and biggest obstacle, keeping updates to two minutes to stay aligned and drive a system update.

Explore how the monthly meeting blends social and business goals, with two short sessions, a coffee break, and Skype links to Seattle and London, emphasizing turn-taking, etiquette, notes, and questions.

Discusses progress updates on a project and a contract issue about customer data, highlighting potential data protection breaches, fines, and the need to consult the legal team discreetly.

A team member delays arrival due to traffic and asks a colleague to start the meeting, delivering the past six months' data and a 15-minute breakdown.

In business English listening training, two teammates debate timelines and approvals, arguing for speed to market, signed-off processes, and a beta version to test technology while balancing a big-picture strategy.

Learn to discuss vacation entitlements and scheduling in a professional dialogue, including nine more days off this year and prioritizing the last week of November or the following week.

Take on more responsibility this quarter and manage four major projects, keeping up with level two engineers and avoiding excuses, while clarifying timelines and supplier contracts.

Navigate a business English listening scenario about chasing a three-day report deadline, handling last-minute pressures, taking responsibility, and knuckling down to pull out all stops.

Practice business communication under pressure by addressing late reports, accountability, and team collaboration, emphasizing the bottom line and proactive problem solving.

Attend an all-expenses-paid marketing event in the San Diego office to promote the company, recruit top talent, and have team leaders meet and greet stakeholders while representing the company.

Team leaders travel to other offices to meet colleagues, gain perspective on requests, and coordinate travel dates and visas with HR around a six-week Seattle assignment.

Matt seeks a level two promotion after strong performance, while Greg explains the promotion red tape and vacancy requirements, and signals he may pull some strings.

Navigate a salary negotiation with clarity as an employee requests a 5 percent raise on top of inflation, presents numbers, and submits a formal written request for management review.

Balance a workload while coordinating with your team to complete the extra basic data report this week, apologize for miscommunication, and answer Anderson's questions for the Seattle team.

Complete this course and enjoy the bonus lecture. Rate and review to help learners worldwide and access the bonus resources pdf with links to learning English Path, YouTube, and Facebook.