English for the Professional World – Certified ESL Training

Name: English for the Professional World – Certified ESL Training
Rating: 4.3 (58 reviews)

Advanced Skills | Business English | Professional Communication | Workplace Success

Created byBespoke Learning Solutions

Last updated 5/2025

English

What you'll learn

You will be introduced to English for the workplace, focusing on improving your vocabulary and listening skills through hands-on experience.
You will gain insights into preparing for the job application process, including writing a CV that can help you excel in an interview, all in professional Engli
You will learn how to conduct various tasks such as writing professional English, creating executive summaries, and delivering proposal presentations.
You will practice how to engage in conversations in both formal and informal scenarios, with tips on using polite expressions and gracefully ending conversation
You will develop listening skills and enhance leadership abilities through effective English communication.
You will receive tips on English for Customer Service, covering both verbal and non-verbal communication.
You will become proficient in handling phone communication with clients using appropriate business English.
You will gain confidence in self-evaluation, helping you track your progress in improving professional English skills.
You will access exclusive tools and methods for assessing your progress in English, integrating self-evaluation into your career development.
You will acquire resources for continued learning and guidance on using completion certificates to showcase your English proficiency in the workplace.

Course content

8 sections • 47 lectures • 2h 56m total length

Welcome1:56
Did you know that English proficiency is essential for success in the corporate world? In this course, you'll discover why mastering business English can open doors to better job opportunities and career growth.
Describing Your Professional Role7:03
In this video of our business English course, you'll learn key phrases and vocabulary to confidently communicate your job title, responsibilities, industry experience and lots more.
Practice Listening Task1:13
This short video of our business English course will help you enhance your active listening skills. You'll learn how to listen attentively, understand key details, and interpret tone and context in professional English conversations.
Practical Application and Assignments2:29
Watch the video of this Business English course, as we will suggest some assignments to help strengthen your professional English skills and enhance your understanding of workplace dynamics.
Expressing and Discussing Workplace Preferences2:08
In this video, you'll learn how to express and discuss personal workplace preferences, from office layouts to equipment needs. Understanding how to communicate your preferences can help create a more productive and comfortable work environment.
Workplace Vocabulary4:29
This informative video covers essential workplace vocabulary for office setups, equipment, and professional interactions. Using formal language effectively will help you communicate clearly and maintain professionalism in any office environment.

English Tips for Writing a CV4:43
This video provides essential tips for writing a professional CV, focusing on clear, concise language and the use of action verbs.
English Writing Tips for Writing Cover Letter2:30
Watch the video to get tips on how to write a great cover letter to go with your CV. You'll learn how to personalize your letter, keep it professional, highlight the right skills, and make sure it's well-written and helping you stand out to employers.
How to Attend a Job Interview14:42
You'll learn how to navigate job interviews with confidence, from preparing with company research to answering key questions about yourself, your skills, and past experiences throughout this video.

Job Advertisement1:01
In this video, we'll explore how to create compelling job advertisements that attract the perfect candidates. You'll learn the importance ofEnglish for business, clarity, and effective keyword use to enhance your recruitment efforts.
Writing Professional Emails5:51
You'll learn how to structure professional emails for clear, effective communication in the workplace. Throughout the video of this business English focused course.
Tone and Style for Formal Writing4:44
In this video, we'll explore the key elements of maintaining a formal and professional tone in written English communication.
Report Writing Skills2:27
Learn how to identify your audience, structure content effectively, and communicate effectively in this video on report writing. We'll discuss how to communicate clearly, organize information concisely, and maintain professionalism, ensuring your reports are both accurate and impactful.
Executive Summaries2:49
Explore how to craft effective executive summaries that distill the key points of a report for decision-makers. You'll learn how to clearly define the problem, analyze it throughout the video of our exclusive Business English for professional course.
Writing Memos and Internal Communications9:25
Watch the video, you'll learn how to write clear, professional memos and build effective internal communication strategies.
Common Mistakes in Professional Writing1:30
In this video, you'll learn how to avoid common mistakes in professional English writing, such as wordiness, lack of clarity, and inconsistent tone.
Proposals and Presentations1:48
Throughout this video, you'll explore the six principles of persuasion by Robert Cialdini and how to apply them in proposals and presentations.
How to Make a Presentation at Workplace?8:31
In this video, you'll learn how to deliver persuasive workplace presentations by using effective language techniques, body language, and storytelling.

What are Contextual Greetings?2:42
you'll learn how to use contextual greetings to make the right impression in various professional settings in this video.
Making Small Talk in English1:54
In this video, you'll learn how to master professional introductions, both for yourself and others. We’ll cover how to introduce yourself confidently and introduce colleagues effectively, setting the tone for successful professional interactions in business English.
Discussing Non-Work-Related Topics Politely1:22
In this video, we'll cover strategies for keeping conversations light and inclusive while avoiding potentially uncomfortable topics, enhancing your English communication skills.
Maintaining Professionalism in Casual Conversations0:54
In this video of business English course, you'll discover how to engage in non-work-related conversations politely, focusing on appropriate timing and using open-ended questions to build connections in casual settings. This is essential for effective English for workplace communication.
Transitioning Back to Work-Related Discussions0:32
You'll discover effective strategies for transitioning back to work-related discussions from casual conversations throughout the video. We’ll explore smooth transitional phrases that help steer the dialogue naturally, ensuring a seamless return to professional topics in English for business.
Polite Expressions for Various Scenarios0:51
You'll learn polite expressions for various scenarios, including how to gracefully decline requests and inform colleagues when you can't assist. We'll explore strategies for maintaining positive relationships while setting boundaries, essential for English communication.
Ending Non-Work-Related Conversations0:28
Watch this video to learn how to gracefully end non-work-related conversations. We'll cover polite phrases for excusing yourself and ensuring the interaction leaves a good impression, crucial for customer service interactions.
Actively Participating in a Team Meeting2:43
We'll cover strategies for fostering collaboration and ensuring all voices are heard, making your meetings more productive and engaging in professional English In this video.
Phrases to Use if You Are Holding a Meeting6:14
Watch the video, you'll learn effective phrases for conducting and participating in meetings, enhancing your communication and professionalism.
How to Give Constructive Criticism and Praise2:40
You'll learn a variety of techniques for delivering constructive criticism and praise in this video of our business English course. We'll talk about the sandwich method for giving feedback, and how to be genuine and specific when praising.
Handling Criticism Positively2:34
In this video, you'll learn how to handle criticism positively, focusing on active listening, constructive responses, and seeking clarification.
Importance of Giving and Receiving Feedback in the Workplace3:08
You'll discover the importance of giving and receiving feedback in the workplace, highlighting its role in enhancing performance, inspiring growth, and increasing employee engagement in this video.

Active Listening Techniques9:18
Learn the importance of active listening techniques and their role in enhancing workplace communication in this video of our business English course. Discover practical tips to improve your skills and ask professional questions that foster understanding.
Asking Questions for Clarification2:12
Explore how to effectively ask questions for clarification in professional settings in this video. Gain techniques for admitting when you need more information and summarizing discussions for clear communication.
How to Improve Listening Comprehension in English at the Workplace3:10
Discover strategies to enhance your listening comprehension in English for business at the workplace. Set specific goals, create a tailored learning plan, and track your progress for effective communication.
Practising Listening with Different English Accents in the Workplace2:57
Learn strategies for practicing listening to different English accents relevant to the workplace in this video of our business English course. Utilize diverse media, interactive practice, and cultural understanding to improve your comprehension skills.
Leadership Communication4:13
Understand the essentials of effective leadership communication to inspire and motivate your team in professional English in this video.

Breakdown of conversations6:16
Learn strategies for managing communication breakdowns in customer service settings by watching this informative video. Explore causes of misunderstandings and the role of active listening and cultural sensitivity in enhancing English communication.
Telephone Communication5:23
Discover essential strategies for mastering telephone communication in professional settings. Explore the benefits of phone calls and techniques for handling different English accents to enhance professionalism.
Best practices for written communication with customers7:08
Watch the video to learn best practices for written communication with customers, focusing on professionalism and clarity. This video covers effective email structures to build strong customer relationships in English for business.
Handling Angry Customers Over the Telephone in the Workplace4:46
Find out how to communicate effectively with angry customers over the phone, ensuring customer satisfaction and loyalty.

Useful language for making phone calls5:35
Learn essential language and techniques for effective telephone communication in a professional setting. Know how to introduce yourself and manage calls to ensure clear interactions in business English.
Effective Phone Communication with Clients2:08
Explore how to communicate effectively with clients over the phone, using clear language and confirming details in this video.
Making suggestions3:30
Learn how to make suggestions effectively by being direct and providing reasons. This video covers essential phone etiquette tips to maintain professionalism and leave a positive impression at the end of each call.

Self-Evaluation Techniques3:18
This video guides you through self-evaluation techniques to assess and improve your English communication skills for the workplace. Reflect on your performance, review goals, and integrate feedback for continuous professional growth.
Tools and Methods for Assessing Progress in English2:22
In this video, we'll explore tools and methods to assess your progress in business English, from formal assessments to 360-degree feedback and self-assessment checklists.
Integrating Self-Evaluation into Career Development1:15
Set measurable goals for self-evaluation as part of your career development in this video. Plan for professional growth and regularly review your progress to enhance your English for business skills.
Resources for Continued Learning and the Use of Completion Certificates in Engli6:23
This video of our business English course covers the importance of continuous learning in English for the workplace and how to leverage completion certificates to advance your career.
Bonus Lecture0:52
This article will shortly teach you how to get the course completion certificate.

Requirements

There are no requirements or prerequisites necessary to take this course

Description

Plan to get your English communication skills to a top-notch level in your professional life? With our "Business English for Professional Communication at Work" course, we can help you become a professional English expert.

Regardless of whether you already speak basic English well, learning business English will enhance your career prospects. It is possible to express yourself clearly, gain confidence, build strong relationships with colleagues, communicate effectively in English for Customer Service, and gain a competitive edge and new opportunities. The business English course will help you solve all your concerns regarding enriching your professional English skills.

You will acquire all the professional English language skills when you need to learn English for workplace throughout the course, enabling you to confidently enter the workforce. In that context, we will teach you how to practice listening by providing you with real-world examples and suitable vocabulary. You must adequately prepare yourself in professional English as you begin your career. Whether you are creating a professional CV or LinkedIn profile, or you are attending a job interview, these guidelines will assist you in being well-prepared.

In workplaces, you may need to compose professional emails, post job openings, and produce reports for official purposes. In these situations, you must use appropriate business English. You will be fully prepared to become an expert in English by taking our course. As you advance, you'll discover the finest ways to communicate in English so that your conversations at work go more smoothly.

Additionally, we will discuss active listening strategies for enhancing English for workplace. In addition, we will teach you how to practice listening in the workplace with various English accents, which will enhance your leadership communication skills. But that's not all—through effective phone communication with clients, our specially designed course will teach you how to communicate in English and provide seamless customer service. We'll also teach you useful language for making phone calls. At the end of our course, we will use tools and methods to assess progress in English for self-evaluation.

Grab the opportunity now! It's your chance to become an expert in business English with our Business English for Professional Communication at Work course!

This course comes with the following Sections:

Introduction to Workplace English: In this module, we’ll cover all the essential things you need to know to be proficient in workplace English, such as vocabulary, listening techniques, and becoming ready for the workplace's preferred use of business English.
Applying for a job: All of the requirements essential to applying for a job will be covered in this module, including creating a LinkedIn profile, a CV, and a cover letter in professional English. It will prepare you for interviews with confidence.
Writing in English at Work: The competencies you need to write job ads, emails, executive summaries, and other writing-related assignments in professional English, as well as how to present in business English, are the main focus of this module.
Verbal Communication Skills: This module covers all forms of verbal communication in both formal and informal workplace conversations. We'll discuss using professional English in meetings and discussions, providing constructive criticism in a formal setting, and more.

Who this course is for:

People interested in learning business English
People who want to be experts in professional English
The course is designed both for job holders and job aspirants
People who want to improve their English for workplace.

English for the Professional World – Certified ESL Training

What you'll learn

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Course content

Introduction to Workplace English6 lectures • 19min

Applying for a job3 lectures • 22min

Writing in English at Work9 lectures • 38min

Verbal Communication Skills12 lectures • 26min

Listening Skills for the Workplace5 lectures • 22min

English for Customer Service4 lectures • 24min

Making Phone Calls3 lectures • 11min

Evaluation and Feedback5 lectures • 14min

Requirements

Description

Who this course is for: