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The Complete and Practical Guide to IT English

Name: The Complete and Practical Guide to IT English
Rating: 4.7 (13 reviews)

English for IT professionals: Business writing, English grammar, business English, email, and presentations skills

Role Play

Created byMichael McNeil

Last updated 6/2025

English

What you'll learn

Speak English more confidently and effectively as an IT professional
Learn IT specific vocabulary and how to use this vocabulary like an IT professional
Grammar and sentence structure
Improve your listening skills with IT specific dialogues
How to prepare and deliver professional presentations
How to communicate more effectively with colleagues and clients during business meetings
How to prepare for a job interview with an IT company
Professional networking skills with IT colleagues
IT contracts and IT contract negotiation
IT customer service skills
Professional email writing skills

Course content

11 sections • 46 lectures • 3h 9m total length

Introduction2:05
Welcome to " The Complete and Practical Guide to IT English"

Writing Professional Emails Introduction1:38
Introduction to "Writing Professional Emails" module.
Tips for Writing Effective Emails4:34
Tips for writing effective emails.
Grammar: The Present Perfect Tense2:51
In this lecture you will learn how to form the present perfect tense.
The Present Perfect Tense
Grammar: The Present Continuous Tense8:24
In this lecture you will learn how to form the present continuous tense.
The Present Continuous Tense
Grammar: The Past Simple Tense3:26
How to use the past simiple tense.
The Past Simple Tense
IT Vocabulary 15:31
We will review an IT email and learn some IT specific vocabulary. We will also review words in the English language that can sometimes cause confusion.
Vocabulary Quiz
IT Vocabulary 25:47
We will review an IT email and learn some IT specific vocabulary. We will also review words in the English language that can sometimes cause confusion.
"Affect" & "Effect"
Modal Verbs8:00
In this lecture you will learn how to use modal verbs.
Modal Verb Quiz

Introduction1:00
Introduction to "Effective Communications in Business Meetings" module.
Common Types of IT Meetings4:34
In this lecture we will learn about common types of IT meetings that you might be involved in as an IT professional.
Tips for Better Communication in Meetings4:46
In this lecture we will learn tips for improving communication during meetings.
Conditional Sentences7:33
In this lecture you will learn about conditional sentences.
Conditional Sentences Quiz

Introduction1:15
Introduction to "Negotiations and Business Contracts" module.
Business Contracts for IT Companies and IT Departments3:32
In this lecture you will learn about common business contract for IT companies and IT departments.
Negotiating IT Contracts Between IT Companies and Their Customers and Partners4:52
In this lecture you will learn about common areas of negotiations between IT companies and their customers.
Dialogue: Negotiating Pricing and Payment Terms for a Software License Agreement5:17
It this lecture we'll view a dialogue between a representative of a software company negotiating a software license agreement with a potential customer. After viewing the dialogue, we will review aspects of this dialogue that some English language learners find confusing.
Listening Comprehension Quiz-Negotiating Pricing and Payment Terms for a SLA
Negotiating Pricing and Payment Terms for a Software License Agreement with a Potential Customer
Dialogue: Negotiating a Service Level Agreement2:19
It this lecture we'll view a dialogue between a representative of an IT company negotiating a service level agreement with a potential customer. After viewing the dialogue, we will review aspects of this dialogue that some English language learners find confusing.
Listening Comprehension Quiz-Negotiating a Service Level Agreement
Negotiating a Service Level Agreement with a Potential Customer

Introduction1:23
Introduction to "Job Interviews And Professional Networking" module.
Strategies for Effective Communication During a Job Interview5:12
In this lecture you will learn strategies for interviewing for an IT job.
Dialogue: Job Interview6:06
In this lecture we will view a dialogue between a job applicant and a hiring manager at an IT company. After viewing the dialogue, we will review aspects of this dialogue that some English language learners find confusing.
Job Interview With a Hiring Manager at an IT Company
Strategies for Effective Communication at IT Networking Events4:22
In this lecture you will learn strategies for effective communication at IT networking events.
Dialogue: Networking Happy Hour Event5:49
In this lecture we will review a dialogue between two IT workers at an IT networking event. After viewing the dialogue, we will review aspects of this dialogue that some English language learners find confusing.
"Insure," "Ensure," and "Assure"

Introduction2:07
Introduction to "Human Resources in IT" module.
Common Types of HR Meetings3:11
In this lecture you will learn about common types of HR meetings that you might attend while working at an IT company or in an IT department.
Other Reason for HR4:12
In this lecture you will learn about additional ways that employees at an IT company or IT department might interact with the Human Resources department.
Dialogue: Performance Evaluation1:50
In this lecture we will review a dialogue between an employee and HR representative during an employee evaluation meeting.
Listening Comprehension Quiz-Performance Evaluation
Performance Evaluation Meeting
Dialogue: Employee Grievance Meeting1:50
In this lecture we will review a dialogue between an employee and HR representative during an employee grievance meeting.
Listening Comprehension Quiz-Employee Grievance Meeting
Employee Grievance Meeting
Dialogue: Onboarding Meeting3:25
In this lecture we will review a dialogue between an employee and HR representative during an employee onboarding meeting. After viewing the dialogue, we will review aspects of this dialogue that some English language learners find confusing.
Onboarding Meeting

Introduction1:00
Introduction to "Management in an IT Department or IT Company" module.
Management Roles Within an IT Company or IT Department4:37
In this lecture you will learn about common management roles within an IT department or IT company.
Dialogue: Infrastructure Manager and a Direct Report0:57
In this lecture we are going to view a sample dialogue between an infrastructure manager and a direct report.
Listening Comprehension Quiz-Infrastructure Manager and a Direct Report
Dialogue: Help Desk Manager and a Direct Report0:53
In this lecture we are going to view a sample dialogue between a help desk manager and a direct report.
Listening Comprehension Quiz- Help Desk Manager and a Direct Report

Introduction1:06
Introduction to "IT Project Management" module.
Common Project Management Roles4:32
In this lecture you will learn about common project management roles within an IT company or IT department.
Tips for Leading a Project Management Team4:22
In this lecture you will learn about tips for leading project management teams within an IT company or IT department.
Relative Clauses8:43
In this lecture you will learn how to create relative clauses.
Relative Clauses Quiz

Introduction1:15
Introduction to "Business Presentations" module.
Tips for Preparing a Great Presentation4:54
At some point in your career as an IT professional, you will probably be asked to deliver a presentation to customers, potential customers, or your peers. In this lecture you will learn tips for preparing a great presentation.
Tips for Delivering a Great Presentation5:44
At some point in your career as an IT professional, you will probably be asked to deliver a presentation to customers, potential customers, or your peers. In this lecture you will learn tips for delivering a great presentation.

Requirements

Be at a pre-intermediate, intermediate or advanced level of English.
A desire to communicate more fluently in English as an IT professional.

Description

Welcome to " The Complete and Practical Guide to IT English," a course designed specifically for those who want to improve their English language skills and want to succeed in the field of Information Technology (IT). Whether you are already working in the IT field, aspire to get a job in the field of IT or if you are a student studying for a career in IT this course is for you. In this course, you will learn important skills that are necessary for your career in IT.

In this course you will learn how to write emails effectively. Emails are a common way of communicating in the IT industry, so it's important to know how to write them clearly and professionally.

You will learn English grammar rules and how to use them to write better emails and improve your spoken English. You’ll also learn IT specific vocabulary and IT phrases in order to help you communicate more effectively in your IT career.

You will learn about IT project management. This means learning how to manage projects in the IT field, from beginning to end. I’ll show you the best ways to organize projects, communicate with your team, and handle any problems that come up.

You will also learn how to prepare and give presentations. Presentations are important in IT for explaining ideas and projects to others. I’ll teach you how to create engaging presentations and speak confidently in front of others.

In addition, I will help you with job interviews and networking. This includes practicing interview skills and learning how to connect with others in the industry. I will also cover topics like business meetings, negotiations, and contracts.

Furthermore, I will teach you about management in IT companies. This means understanding how IT companies are organized and how to lead teams effectively.

Throughout the course, we'll use dialogues, quizzes, and worksheets to help you learn and improve your English skills. Dialogues will improve your listening skills, quizzes will test your understanding, and worksheets will give you practical experience.

"The Complete and Practical Guide to IT English" is a course that will help you succeed in your IT career by teaching you important communication and management skills. Whether you're new to IT or looking to improve your skills, this course is for you. Sign up now and take the first step towards a successful career in IT!

Who this course is for:

Non-native English speakers who are currently working in an IT department or IT company that would like to improve their English skills.
English language learners attending university that are studying for a career in IT.
Anyone aspiring for a career in IT that would like to improve their English skills.

The Complete and Practical Guide to IT English

What you'll learn

Explore related topics

Course content

Introduction1 lecture • 2min

Writing Professional Emails8 lectures • 40min

Effective Communication in Business Meetings4 lectures • 18min

Negotiations and Business Contracts7 lectures • 17min

Job Interviews and Professional Networking6 lectures • 23min

Human Resources in IT9 lectures • 17min

Management in an IT Department or IT Company4 lectures • 7min

IT Project Management4 lectures • 19min

Business Presentations3 lectures • 12min

Telephone Skills and Customer Service3 lectures • 19min

Requirements

Description

Who this course is for: