Udemy
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
Turn what you know into an opportunity and reach millions around the world.
Learn More
Your cart is empty.
Keep shopping
Business English: Write Professional Emails in English
Rating: 4.4 out of 5(5 ratings)
57 students

Business English: Write Professional Emails in English

Your guide to writing clear, polite, effective emails when English is your second language
Created byClare Lynch
Last updated 10/2023
English

What you'll learn

  • Master the art of being polite in your English emails
  • Avoid the most common email mistakes non-native English speakers make
  • Address your reader accurately, appropriately and politely
  • Use English-language templates for the 10 most common emails
  • Correct common errors of English grammar that often crop up in emails

Course content

5 sections42 lectures2h 26m total length
  • Is this course for you?4:27

    Know what to expect from this course on writing emails in English.

  • Tone of voice 1: English as a writer-responsible culture7:06

    Discover why writing effective emails in English isn't just about mastering the language - it's also about fulfilling the cultural expectations of good written English.

  • Tone of voice 2: Using indirect language to be polite6:08

    Learn some ways English speakers use understatement to soften a request or difficult message.

  • Practical activity: Interpret the real meaning behind these phrases0:36

    Practise "reading between the lines" when dealing with English speaking colleagues.

  • Tone of voice 3: Three words to avoid!4:16

    Avoid these three words if you want to be seen as polite (they may surprise you!)

  • Tone of voice 4: Flat hierarchies in anglophone business culture2:49

    Familiarise yourself with the non-hierarchical business culture that operates in many English speaking countries.

  • Practical activity: make this email more polite1:26

    Practise writing with an appropriate level of politeness.

  • Names and titles: how they work in English6:13

    Avoid the common mistakes international users of English make when addressing English or US speakers by their name.

  • Greeting people politely5:57

    Know how to choose the write level of formality when greeting people at the start of your email.

  • Practical activity: Choose the right greeting2:28

    Practise addressing people politely and appropriately in your emails.

  • Signing-off politely2:53

    End your emails on a postive note by adding some of the most commonly used sign-offs to your email toolbox.

  • Subject lines5:03

    Increase your chances of them reading your email by crafting effective subject lines.

  • Practical activity: rewrite these subject lines0:31

    Practise creating more effective subject lines.


Requirements

  • You should be writing emails in English as part of your work or study

Description

  • Do you struggle to make yourself clear when writing emails in English?

  • Do you worry that your emails are not as polite as they should be?

  • Are you confused about the right level of formality to adopt in your business emails in English?

  • Are you uncertain about how to address people correctly in English?

  • Do you sense that Chat GPT will only take you so far when it comes to writing clear, polite emails in English?


Whatever your worries about writing emails in English, this course has everything you need to be a clear, confident emailer.


This course is for you if English is your second language and you need to write better emails in English - either as part of your day-to-day work or for study.


In this course, you’ll learn how to write more effective professional emails in English.


First of all, you’ll master the art of being polite in your English emails.


You’ll also learn to avoid the most common email mistakes made by people whose first language isn’t English.


By the end of the course, you’ll know how to address your reader accurately, appropriately and politely.


And you’ll have a host of English-language templates for common emails.


What’s more, the course is packed with opportunities for you to practise the concepts we teach and really hone your English skills.


Here are some more reasons to take this course:


Improved English grammar and vocabulary

You’ll get lots of hints and tips on grammar, vocabulary and idiomatic usage that will help you improve your spoken English and written English. The course will make you a better writer of English generally, using emails as the basis of study.


A deep understanding of English-speaking culture

This course will give you a rich understanding of the cultural aspects of writing effective emails. From our work with international learners of English, we have learned that different cultures have different attitudes to what “good” looks like when it comes to writing.


We’ve also seen some common mistakes students make over and over again that are less about the actual words and more about cultural differences. This course will give you an appreciation of those differences — and the tools to adapt your style and tone of voice so it’s appropriate for English speaking readers.


Better relationships with your readers

The course will give you sense of what makes a particular expression formal or informal, warm or cool. This will allow you to craft appropriate emails that take your English beyond the bland formulae of Chat GPT — to create strong bonds with your readers.


Confidence in your writing

This course will give you the confidence to assess the quality of your own emails - or, indeed, any email. It will enhance your ability to edit and improve your own work, as well as AI-generated content.


Opportunities to practise

The course is specifically designed to support your learning. Throughout the curriculum, we’ve included lots of practical activities to help you solidify your knowledge, so that writing effective emails becomes painless, fun and second nature.


Email templates

The course is packed with templates arming you with appropriate language for a range of email situations — which you can use and adapt for your own needs.


This course will make you a more competent and confident user of English for emails. So don’t delay – enrol today! We look forward to seeing you inside the course.

Who this course is for:

  • Email writers whose first language is not English