Business English Course: Learn English for Professionals

Master business email writing with internal and external templates, using a clear three-paragraph structure, polite greetings, and appropriate formality to convey purpose, details, and a decisive call to action.

Learn to adapt business email templates such as inquiry, complaint, follow-up, and thank-you emails, by editing brackets and personalizing from your role, company, and collaboration goals.

Develop concise, clear subject lines that reflect email content and appropriate tone; learn dos and don'ts, formality, and practical examples.

Learn how politeness and tone shape business emails by balancing formality and friendliness, using polite vocabulary, conditional forms, and the passive voice to avoid commands and build professional trust.

Explore how to write polite business emails with indirect questions, transforming direct inquiries with phrases like could you tell me, and use of passive voice to maintain formality.

Learn how the passive voice in business emails promotes politeness and focus on the action, avoiding blame while maintaining a professional, indirect tone.

Explore polite vocabulary for business emails, emphasizing tone, courtesy, indirect questions, and phrases like could you please and would you mind, avoiding imperatives to maintain clarity and professionalism.

Explore common missteps in business email writing, from subject-verb agreement and tense usage to tone, formality, and vocabulary; learn proofreading, templates, and audience-aware language for professional communication.

Develop effective international email communication by balancing clear writing with culturally aware tone and proper hierarchy, while navigating time zones and etiquette to prevent miscommunication and project professionalism.

Recaps the key points of business email writing, including tone, formality, concise content, subject lines, greetings, and closing. Highlights templates, indirect questions, and proofreading to ensure clarity and professionalism.

Explore types of business meetings—team, client, board, and kickoff—and how agenda, chair, minutes, and action points shape decision making, hierarchy, and culture in them.

Master hosting and chairing business meetings by using assertive opening phrases, clearly stating purpose and agenda, and managing participation and interruptions to define next steps.

Master formal meeting agenda planning by crafting clear objectives, time allocations, attendees, and action items, while learning consistent structure and key vocabulary for professional meetings.

Learn to capture official meeting records by writing clear, structured minutes that note attendees, decisions, action items, deadlines, and key discussions.

Practice taking concise meeting minutes from a monthly meeting, capturing attendees, apologies, and key decisions. Learn to summarize parking, morale, it issues, training, and financial highlights clearly.

Learn to deliver bad news diplomatically in workplace contexts, balancing directness with tact. Use practical phrases for budget cuts, project delays, and performance issues within English-speaking corporate culture.

Master online meetings to build essential business communication skills by teaching vocabulary, etiquette, participation, and technical best practices for video conferences, muting, bandwidth, and breakout groups.

Review hosting and chairing meetings, setting agendas, encouraging participation, and recording minutes, including online etiquette, direct but compassionate bad-news delivery, and inclusive practices.

Learn to plan and tailor business presentations in English by defining clear objectives, informing and persuading audiences, using visuals, engaging through questions and activities, and rehearsing with templates.

Master organizing business presentations with a strong start, clear purpose, and a concise roadmap. Apply signposting, the rule of three, and audience questions to sustain coherence and engagement.

Learn to describe graphs, charts, and tables with precise business English, distinguishing static and dynamic data, and using trend language, comparatives, and absolute versus proportional changes.

Recap the vocabulary for describing statistical information and charts, and practice using precise phrases to describe trends, growth, and distributions in line graphs, bar charts, and pie charts.

Master Q&A sessions in business presentations by maintaining eye contact, open posture, and calm demeanor, handling questions with thoughtful follow-ups, concise summaries, and active audience engagement.

Explore the three magic ingredients of powerful presentations—the audience, the speaker, and transformation—and learn to use the audience transformation roadmap to influence beliefs, feelings, and actions.

discover the three magic ingredients for great presentations, focusing on transforming the audience, using a simple audience transformation roadmap and personal storytelling to persuade with a call to action.

Structure the introduction, main body with visuals and charts, and a conclusion with a call to action, enabling engaging Q&A and clear takeaways.

Learn to write clear, data-driven business reports that collate data, present findings, and back recommendations with evidence, using executive summaries, structure, and appendices for informed decisions.

Present an executive summary and market share, customer satisfaction, financial growth, and production lead time analyses, offering observations, insights, and actionable recommendations.

Learn to craft persuasive business proposals by tailoring executive summaries, problem statements, and solutions to your audience, addressing objections, and outlining ROI, value proposition, and a clear call to action.

Practice crafting a persuasive business proposal for an AI powered chatbot using a structured template with introduction, problem, solution, benefits, and call to action, incorporating value proposition, ROI, and scalability.

Learn how to respond to business proposals with clear, formulaic language, evaluating alignment, return on investment, budget, risk, and implementation while crafting positive or negative replies.

Review the structure and language of business reports and proposals, highlighting executive summaries, recommendations, and responses, plus key vocabulary like stakeholder, ROI, and feasibility.

Explore cross-cultural negotiation by examining intercultural communication, cultural norms, negotiation styles, time perceptions, and etiquette to build trust and prevent misunderstandings in international business.

Develop cultural awareness for business conversations by identifying safe topics like industry trends and local culture. Avoid controversial or personal topics to protect rapport in negotiations.

Explore practical negotiation across cultures by planning, defining goals, and preparing responses; balance value proposition and BATNA, build rapport, handle pushback, and align on contracts and next steps.

Discover how to follow up after negotiations across cultures by drafting a professional email that confirms the contract terms—scope of service, start date, price, payment terms, deliverables, and timeline.

Understand how contracts, especially service agreements, create a binding framework that defines scope, payment terms, liability, confidentiality, termination, force majeure, and dispute resolution.

Master negotiation by focusing on interests over positions, applying fair standards, brainstorming mutual gain, and separating people from the problem to reach win-win solutions.

Master cross-cultural negotiation by understanding vocabulary, adapting communication styles, and building rapport. Follow up promptly and use written contracts to clarify terms and resolve disputes.

Master cv writing by tailoring for the job and highlighting achievements with action verbs. The lecture surveys global formats from Britain, US, EU Europass, India, and Saudi Arabia.

Learn to craft standout cvs with field-specific vocabulary and quantified achievements. The course emphasizes impact verbs, hard and soft skills, and tailoring language for ats and job postings.

Learn how to craft personalized cover letters that explain your motivation and fit, complementing concise CVs with a structured introduction, body, and conclusion.

Learn to upgrade cover letters by comparing strong versus weak examples, crafting tailored, professional messages with engaging openings, quantified achievements, and a confident tone that invites interviews.

Learn how interviews work and what employers look for. Prepare with common questions, online setup tips, a concise sales pitch, and professional dress and body language.

Watch a model job interview video, note the common questions, and practice your answers in English to showcase communication and professional vocabulary.

Introduce templates and a structured approach to answering common interview questions, guiding you to tell about yourself professionally, highlight achievements, and align with the job.

Master practical templates for answering common interview questions with organized structures, examples, and key phrases, and learn to ask thoughtful questions that demonstrate preparation.

Practice phrasal verbs and idioms to advance from intermediate to advanced business English. Review indirect questions, the passive voice, and essential vocabulary for emails, meetings, and CVs.

Develop core business english skills across industries, including vocabulary, phrasal verbs, idioms, email writing, networking, meetings, presentations, cross-cultural communication, CVs, cover letters, and job interviews.

Master business English skills to excel in emails, meetings, presentations, and negotiations, gaining confidence to apply business English in daily work and engage with discussion, feedback, and reviews.