Business Communication for Working Professionals

Here, you will learn the 3 broad types of Communication which will help you understand and implement the right kind of communication at work.

Communication at work happens with many people. Interdepartmental, with clients, with seniors & also with subordinates & peer groups. We shall talk about the approach that is feasible and safe with each team and person. Remember- at work, it's not only about communicating- it is about communicating effectively. An employee is judged at all times but is only conscious before appraisals. Effective Communication helps build the required image.

Another interesting section & one of my favourites. What if you know what's going on in your managers/ colleagues minds?. Life is easy, isn't it! This section talks about knowing people and accordingly framing out our way of communicating. It adds magic!

The 9 step model, if implemented well, is alone sufficient to transform you. Learn this piece well and by heart the principles and implement them well.

A very common one - with some twist in it based on the current market demand. Learn from this and know how to impress your boss

Well! That's what the entire course is about. But this lecture is more to do with the 3 unspoken heroes of communication which transforms you into a more confident and efficient working professional.

Yes! No one likes conflict. But here we are discussing how would you handle it as a manager, or as a team member. Few simple tricks to manage conflict at work or with your clients.

When you listen well, half your job is done in communicating. Many times we listen to respond. Well! That doesn't help. Let's learn the art of listening for an effective communication

A very simple yet powerful way to analyse yourself. Giving and taking feedback can be an art. If learnt well, you will be loved and appreciated as a manager always.

We all have 24 hours. but the stress with time arises when we don't find any time for ourselves. external factors like families complaining only aggravate the stress. This lecture will help you understand how to find time 0for yourself while also completing the task on time.

There's a lot to teamwork and team management. This lecture is specifically for those who want to grow, handle the team effectively and also ensure you are in the good books of your team and your seniors ;)

You are always appreciated when the client appreciates you. But it takes a lot to satisfy the client needs- well! not really:) Let's look at how we can easily manage the client and keep up the good work only with the power of communication.

Many of us are going through this 'work stress' with the work from home culture. But if you reflect, you will realise- it is not the work that stresses you out. It's the feeling of stress that is stressful. And again- the external factors like people complaining about workload add petrol to the fire. Let's see how we can stay away from these negative reactions and still enjoy our work. But ofcourse - love your work, love your home, and you will be able to get over this work stress- Trust me- I am a working professional too & a working mother :)

It takes a lot to settle down with a perfect work-life balance and if something changes at work, we don't like it. This is another reason why we quit. But change comes with many benefits to us as an individual. It's just the way we look at it. In this lecture, we will see how an employee at all levels can benefit from the changes. You'll love changes

Many professionals hate to present on the projector and communicate any proposal to the client. It's difficult :(. Well!. let's see how we can make it interesting and easy - just 5 steps and you are sorted

Managing a team is not only a managers job. A team member can also handle a team being in the group. Here are a few ways how you could work towards a building a great team for yourself and for the benefit of all

For some, meetings are just a waste of time. Imagine the senior management who are always in meetings. Brainstorming I must say! Let's look at the importance of meetings and how you can benefit out of it.

Let's have a quick recap of what we learnt so far. at this point, I hope you have done all the above assignments and now know what you should work on. If not yet ready, you can also check out the self-analysis tools.

In this last section, I will quickly run you through the self-analysis tools and their benefits in your life. The tools are also available to you to download and work on them at your pace.

Thank you for staying up & Hope you enjoyed the course. Do leave your feedback. Also, if you want a full training course you may connect with me for the same.  I hope I was able to add value to your professional journey. With that, I Urmi - your Business Communication Trainer & Coach-signing off .