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Introduction to Business Communication
Rating: 3.4 out of 5(4 ratings)
739 students

Introduction to Business Communication

Clear Business communication is essential for smooth transition of business.
Last updated 1/2023
English

What you'll learn

  • Learn how to enhance your business communication.
  • Learn how to write business letters.
  • Learn AIDA technique: Attention-Interest-Desire-Action Tool.
  • Learn how to write business proposals.

Course content

1 section9 lectures36m total length
  • Business-Communication-Introduction4:27

    Learn how clear business communication builds relationships, prevents miscommunication, and drives results through the communication process, barriers, Monroe's motivated sequence, questioning techniques, active listening, body language, emails, and IDA.

  • Explain the Communication Process5:38
  • Describe the Various Barriers of Effective Communication1:43
  • Explain the Steps of Monroe's Motivated Sequence1:29
  • Describe the Various Questioning Techniques3:33

    Explore various questioning techniques to improve communication, gather information quickly, and build relationships. Learn when to use open, closed, final, probing, leading, and rhetorical questions, including the five whys method.

  • Explain the Role of Active Listening for Effective Communication2:31
  • Explain the Role of Body Language for Effective Communication12:16
  • Describe the Method of Writing Effective Emails1:15
  • Explain AIDA: Attention-Interest-Desire-Action Tool3:12

Requirements

  • No prior knowledge is required
  • A PC or a laptop with good internet connection and basic understanding of English.

Description

BUSINESS COMMUNICATION – OVERCOMING COMMUNICATION BARRIERS

Just recollect whether you have lost any of your customers because of improper communication between you and customer. Do you feel confused because of poor communication and understanding and have you wasted more time because of this – THEN YOU ARE IN THE RIGHT PLACE.

This course is definitely going to be an EYE-OPENER for all entrepreneurs, students, business people and others who are struggling in communication.

UNFOLD THE POTENTIAL IN YOU and become fluent in communicating with others.

You will learn few unique things what other courses will not teach you. It is about how information is sent and received within firms

It is crucial for working successfully with others

It enables to maintain relationships

It allows to accomplish tasks while working with both individuals and groups

It motivates

It helps to overcome obstacles

It creates a comfortable, trustful and psychologically safe feeling

A wonderful, well-articulated and comprehensive course - Business Communication created exclusively for those without good communication skills. You can master your skills as the course progresses. This course is best suited for students, freshers, graduates and who lack basic communication skills and have low capacity to understand.

DON’T MISS THIS OPPORTUNITY!!! ENROL SOON AND BECOME A MASTER COMMUNICATOR.

Who should take this course?

Students, professionals, newly joined employees and those struggling with basic communication skills can take this course.

Why you should take this course?

You can enroll in this course to become a better writer, communicator, and conduct yourself more professionally in your writing and interactions with your boss, clients, or co-workers - today and for the rest of your career.  Good communication is basic qualification which everyone should posses and failing to enhance this skill will ruin your career and growth.

What you will learn by taking this course?

You will learn the following skills by enrolling in this course:-

  • Business writing

  • Write better emails with effective email writing techniques

  • How to communicate on the phone or video calls

  • How to communicate via instant messenger

  • Communication Process

  • Various Barriers of Effective Communication

  • Steps of Monroe's Motivated Sequence

  • Various Questioning Techniques

  • Role of Active Listening for Effective Communication

  • Role of Body Language for Effective Communication

  • Method of Writing Effective Emails

  • Attention-Interest-Desire-Action Tool

How this course is structured?

The course begins by focusing on business writing and specifically how poor communication can lead to misunderstanding which will in-turn ruin your relationship with your client.  A very simple, interesting and interactive course designed using simple language.  Use of examples, case studies and worksheets add value to the content and it will test your understanding capacity.  The course will teach you slightly more advanced communication skills like writing email, instant messages, and day-to-day communication within your team.


What are the prerequisites for taking this course?

Willingness to learn and uninterrupted internet connection to view the videos.


How this course will benefit you?

You will also learn how to pitch your business, create presentations that have great storytelling, and much more.  You avoid many common writing errors you could be making without realizing. Whatever you have learnt in this course, you can apply your business writing skills to many common professional tasks like memo writing, writing text messages, writing email to managers, co-workers, or potential clients.

Who this course is for:

  • Working professionals
  • Human Resource Personnel
  • Managers
  • Trainers
  • Supervisors
  • Entrepreneurs