Hey guys , Welcome to my course !
My course is going to help you to develop better communication skills that you can use to outwork your competition in business and in daily life.
If you are someone who is looking to improve their overall communication to perform better at your jobs, meetings, sales,closing deals and in personal communication then you need to understand how communication works in businesses environments ,So you can improve your performance of teams ,become a leader , perform at your best.
Giving your perfect speech or presentations can change your life and will raise the standards of communication in your workplace.
Course objective: This course provides you with basic to advanced methods of communication knowledge so that you can implement these methods into your daily communication at workplace and improve the quality of communication with employees ,clients, business partners etc.
Gives you comprehensive knowledge on vebal communication ,non verbal communication ,The process of communication,cross- culture communication, benefits of effective communication, Bodylanguage in communication, Effective communication with diverse workplace audiences, Paralanguage in communication,Environment in communication, Meetings in communication,Importance of communication for an organisation, Improving communication with cross culture audiences,space in nonverbal communication,Culture and communication.
Why business communication is critical for you company?
1. Internal upward communication
Internal upward business communication is communication that comes from a subordinate to a manager or an individual up the organizational hierarchy. Every leader should enable information to flow upwards in order to have a true understanding of the company’s operations.
Internal upward communications usually include surveys, feedback, forms and reports that employees deliver to their managers or team leaders.
For example, a marketing report may include statistics such as total website visitors, social media engagement or total leads generated.
2. Internal downward communication
Internal downward communication flows from a superior to one or more subordinates. This type of communication might be in the form of a letter, a memo or a verbal directive.
When communicating with employees, leaders should keep communication professional and clear. An example of this type of communication may include a memo regarding a new company operations procedure such as safety requirements and new regulations.
3. Improves employee engagement
when the communication is happening in your organisation on daily basis this will help you to achieve your goals of the company and your employees and understanding and communicating with each other will improve performance and productivity of the employees.
4.Improves knowledge sharing efforts
In the world where employees are constantly growing and learning new things, employers need to enable easy knowledge sharing within their organizations.
5. Increases employee advocacy
When employers know how to communicate with their employees effectively, they are much more successful in turning their employees into brand ambassadors.
Brand ambassadorship is not so hard to achieve as many companies believe. In fact, happy employees would love to contribute in brand ambassadorship programs.
6.Improves customer satisfaction and retention.
Better business communication also means better customer satisfaction. If there’s poor communication within an organization, two things happen when it comes to customer service and satisfaction.
First, employees in customer-facing roles won’t have the information they need. Second, customers will sense the low employee morale and have a negative experience.
7.Builds a better company culture.
Finally, a proper business communications strategy is crucial for building a better company culture and workplace environment.
Companies that communicate in a transparent and open way have much healthier work atmosphere, employee motivation and satisfaction.
On the other side, organizations that neglect business communications as a mean for improving the workplace culture, suffer from low engagement, high turnover rates and low employee and customer satisfaction rates.
Who is this course for ?
Who is interested in increasing their communication skills to perform better.
Improving their skills in business communication .
Trying to improve your company culture through communication .
Entrepreneurs who wants lead their teams
students who want to understand how business communication works in organisation.
Organisations who wants to provide better customer service.
Self communication improvement.
This incredible course will surely help you to increase you standards of communication in workplace and businesses
which will lead to better company culture and improvement of quality of work.