Business Communication (Indonesian Version)

PAIBOC approach, Business Communication, define basic concepts of communication, communication process
Rating: 4.7 out of 5 (89 ratings)
3,714 students
using strategic communication model to identify objectives, analyze audiences, choose information, and create the most effective arrangement and channel for various types of messages
will understand the building blocks of effective business communication, both written and oral communication
understand the importance of creating goodwill in various kind of business messages; and will be able to apply its strategy
apply strategies on effective and productive interpersonal business communication
Student will be able to apply strategies in making résumé and job application letter; and will be able to apply strategies for negotiation


  • You should be able to use a Computer or Laptop
  • You shoud be able to use document software (Ms Word, Adobe Reader)
  • You should be able to use presentation software (Ms Powerpoint)


The course comprises theories and practices of written, oral, and interpersonal communication used in the workplace with the emphasis on concise, clear, and effective business correspondences. Student will be exposed to the use of strategic communication model to identify objectives, analyze audiences, choose information, and create the most effective arrangement and channel for various types of messages. At the end of this course, you will be able to understand and explain purpose of learning and their learning activities in Business Communication class, define basic concepts of communication and communication process, understand the purpose of business communication in organization and apply strategies for effective business communication utilizing You-Attitude concept, identify constraints and challenges in business communication and apply positive emphasis and reader benefits, and define apply strategies to achieve effective cross-cultural communication.

Please note that the language used in this course is Indonesian. We are working to translate it into English.

Who this course is for:

  • Student who want to learn Business Communication

Course content

4 sections • 11 lectures • 1h 6m total length
  • Overview Business Communication
  • Basic Concepts of Communication
  • Business Communication in Organization and You-Attitude
  • Building Blocks for Effective Business Communication
    5 questions


Fostering and Empowering
Bina Nusantara University
  • 4.2 Instructor Rating
  • 8,767 Reviews
  • 143,624 Students
  • 206 Courses

Bina Nusantara University (BINUS University) adalah universitas swasta terbaik di Indonesia. Visi dari BINUS University adalah a world-class university … in continuous pursuit of innovation and enterprise. Misi dari BINUS University adalah berkontribusi pada komunitas global melalui penyediaan pendidikan berkelas dunia. BINUS University memiliki 7 fakultas dan lebih dari 30 program untuk tingkat Sarjana, Magister, dan Doctorate, 30000 mahasiswa, dan 8 kampus. Berdasarkan QS Stars ranking, BINUS University telah mencapai 4 dari 5 bintang dengan peringkat 9 di Indonesia (peringkat 1 untuk universitas swasta) dan peringkat 251-260 di Asia.

Bina Nusantara University (BINUS University) is the best private university in Indonesia. The vision of BINUS University is a world-class university … in continuous pursuit of innovation and enterprise. The mission of BINUS University is to contribute to the global community through the provision of world-class education. BINUS University has 7 faculties and more than 30 programs for Undergraduate, Magister, and Doctorate level, 30000 students, and 8 campuses. Based on QS Stars ranking, BINUS University achieves 4 of 5 stars with ranking of number 9 in Indonesia (number 1 for private university) and number 251-260 in Asia.

Flexible class qualified graduate
  • 4.2 Instructor Rating
  • 1,641 Reviews
  • 32,961 Students
  • 41 Courses

BINUS Online Learning as the first private university in Indonesia who get permission from Indonesia's government to run online learning provides 5 undergraduate programs which are Business Management, Information System, Accounting, Information Technology and Industrial Engineering. We uniquely designed our learning process to be accessible anywhere and anytime so that our students can keep learning and absorb knowledge to the fullest in the midst of your busy life. Interaction with lecturers can be done without limitation of time and place to improve students' abilities and insights in practical activities and decision making. Through discussion forums, students can send assignments within a specified time limit. This program is a perfect choice for all levels of society without age limits who still eager to seek knowledge for a better future.

Full-time Faculty Member at BINUS University
Listya Ayu Saraswati
  • 4.6 Instructor Rating
  • 100 Reviews
  • 3,859 Students
  • 2 Courses

Hello! My name is Listya and I am a full-time faculty member at BINUS University, Jakarta Indonesia. My teaching expertise includes Cross-Cultural Management and Business Communication. Currently, I'm doing research on Cultural Intelligence and cross-cultural competency at global work place. Let's get connected!