Udemy
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
Turn what you know into an opportunity and reach millions around the world.
Learn More
Your cart is empty.
Keep shopping
Business Communication for Technical Professionals
4 students

Business Communication for Technical Professionals

Adapting Messages, Communicating Impact, Simplifying Explanations
Last updated 1/2025
English

What you'll learn

  • Adapt technical messages to different audiences
  • Effectively communicate the business impact of technical work
  • Simplify complex concepts to acheive shared understanding
  • Educate business partners to improve collaboration

Course content

1 section • 7 lectures • 34m total length
  • Course Intro4:01
  • The WISE Method1:05
  • W: Who5:17

    Who focuses on adapting your message to different audiences with different needs.

  • I: Impact6:12

    Walkthrough of a sample Who worksheet

  • S: Simplify9:03

    Impact focuses on describing how your work connects to the larger goals of your organization.

  • E: Educate5:29
  • Course Summary and Wrap-up3:10

Requirements

  • No prerequisites--this course can benefit anyone!

Description

Business Communication for Technical Professionals is a course for anyone working in tech or dealing with any kind of complex or industry-specific content (like science, healthcare, manufacturing), although anyone who wants to communicate more effectively in any business context could also benefit. Most educational materials out there related to business/tech communication are either focusing on general communication concepts, or are specifically focused on presentations, data visualization, and storytelling. What this course does differently is connect the general communication concepts specifically to technical work and business value, with tips on how to communicate the value of technical work effectively to different audiences within an organization.

Although technical workers are not necessarily spending the majority of their time building PowerPoints and delivering formal presentations, you are communicating with team members and business partners regularly in emails, meetings, Slack messages, and informal conversations. This course is intended to focus on how we can communicate more effectively in those interactions, which will, ideally, lead to better formal presentations when the time comes too.

The course is designed to be easy to fit into your day, refer back to when needed, and most importantly, put into practice in your daily work with the simple WISE checklist.

Who this course is for:

  • This course is designed for technical professionals in fields such as data science and analytics, software development, and technology support. However, the content can be applied to a variety of settings.