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Business Analysis Elicitation and Collaboration (IIBA -ECBA)
Rating: 4.1 out of 5(89 ratings)
10,751 students

Business Analysis Elicitation and Collaboration (IIBA -ECBA)

Business Analysis Certification Program (IIBA - ECBA Certification)
Last updated 11/2025
English

What you'll learn

  • Identify tasks involved in elicitation and collaboration
  • Identify roles of the business analyst during the elicitation and collaboration process
  • Demonstrate your understanding of the tasks and roles involved in BA elicitation and collaboration
  • Recognise considerations when preparing for elicitation
  • Recognise guidelines and techniques used to prepare for elicitation
  • Distinguish between the roles of stakeholders involved in preparing for elicitation
  • Demonstrate your understanding of the tasks, techniques, and roles involved in preparing for elicitation
  • Recognise inputs and elements used to conduct elicitation
  • Recognise guidelines and techniques used to conduct elicitation
  • Distinguish between the roles of stakeholders involved in conducting elicitation
  • Demonstrate your understanding of the tasks, techniques, and roles involved in conducting elicitation
  • Recognise inputs and elements used to confirm elicitation results
  • Recognise guidelines and techniques used to confirm elicitation results
  • Identify the key stakeholder in confirming elicitation results
  • Demonstrate your understanding of the tasks, techniques, and roles involved in confirming elicitation results
  • Recognise considerations for communicating business analysis information
  • Recognise the guidelines and techniques used to communicate business analysis information
  • Recognise how to work with stakeholders when communicating BA information
  • Demonstrate your understanding of the tasks, techniques, and roles involved in communicating BA information
  • Identify inputs and elements used in managing stakeholder collaboration
  • Recognise the guidelines and techniques used in managing stakeholder collaboration
  • Identify qualities of strong stakeholder collaboration
  • Demonstrate your understanding of the tasks, techniques, and roles involved in managing stakeholder collaboration

Course content

1 section39 lectures3h 38m total length
  • A day in the life of a business analyst3:24

    A day in the life of a business analyst

  • Course Choice, Skill Development and Prior Knowledge
  • Course Overview3:19

    In this course, we're going to examine the ongoing process of elicitation and collaboration and find out how business analysts identify and reach agreements with stakeholders on requirements.

  • Effective Learning7:04

    Effective Learning

  • FAQs1:02

    FAQs

  • Program Overview9:16

    The Business Analysis Certification Program is aligned with the (Business Analysis Body of Knowledge Guide) Babok v 3 and has a total of fourteen sections that are also presented as individual courses for your convenience.

  • Overview of Elicitation and Collaboration9:47

    After completing this topic, you should be able to identify tasks involved in elicitation and collaboration.

  • The Core Concept Model in Elicitation and Collaboration0:09

    The Core Concept Model in Elicitation and Collaboration

  • Elicitation and Collaboration Input/Output Diagram0:10

    Elicitation and Collaboration Input/Output Diagram

  • The Science of Better Learning5:14

    The Science of Better Learning

  • Core Concepts and the Business Analyst's Role7:47

    After completing this topic, you should be able to identify roles of the business analyst during the elicitation and collaboration process

  • Exercise: Understand Elicitation and Collaboration11:00

    After completing this topic, you should be able to demonstrate your understanding of the tasks and roles involved in BA elicitation and collaboration

  • Prepare for Elicitation: Inputs and Elements10:21

    After completing this topic, you should be able to recognise considerations when preparing for elicitation

  • Prepare for Elicitation: Guidelines and Techniques5:28

    After completing this topic, you should be able to recognise guidelines and techniques used to prepare for elicitation

  • Prepare for Elicitation: Stakeholders and Outputs3:09

    After completing this topic, you should be able to distinguish between the roles of stakeholders involved in preparing for elicitation

  • Prepare for Elicitation Input/Output Diagram0:18
  • Exercise: Preparing for Elicitation12:07

    After completing this topic, you should be able to demonstrate your understanding of the tasks, techniques, and roles involved in preparing for elicitation

  • Conduct Elicitation: Inputs and Elements5:00

    After completing this topic, you should be able to recognize inputs and elements used to conduct elicitation

  • Conduct Elicitation: Guidelines and Techniques6:32

    After completing this topic, you should be able to recognise guidelines and techniques used to conduct elicitation

  • Conduct Elicitation: Stakeholders and Outputs3:57

    After completing this topic, you should be able to distinguish between the roles of stakeholders involved in conducting elicitation

  • Conduct Elicitation Input/Output Diagram0:05

    Conduct Elicitation Input/Output Diagram

  • Exercise: Conducting Elicitation8:25

    After completing this topic, you should be able to demonstrate your understanding of the tasks, techniques, and roles involved in conducting elicitation

  • Confirm Elicitation Results: Inputs and Elements3:17

    After completing this topic, you should be able to recognise inputs and elements used to confirm elicitation results

  • Confirm Elicitation Results: Guidelines and Techniques5:20

    After completing this topic, you should be able to recognise guidelines and techniques used to confirm elicitation results

  • Concepts, Insights and Inquiries
  • Confirm Elicitation Results: Stakeholders and Outputs2:43

    After completing this topic, you should be able to identify the key stakeholder in confirming elicitation results

  • Confirm Elicitation Results0:06

    Confirm Elicitation Results

  • Exercise: Confirming Elicitation Results11:27

    After completing this topic, you should be able to demonstrate your understanding of the tasks, techniques, and roles involved in confirming elicitation results

  • Communicating BA Information: Inputs and Elements9:54

    After completing this topic, you should be able to recognise considerations for communicating business analysis information

  • Communicating BA Information: Guidelines and Techniques3:22

    After completing this topic, you should be able to recognise the guidelines and techniques used to communicate business analysis information

  • Communicating BA Information: Stakeholders and Outputs4:21

    After completing this topic, you should be able to recognise how to work with stakeholders when communicating BA information

  • Communicate Business Analysis Information Input/Output Diagram0:06

    Communicate Business Analysis Information Input/Output Diagram

  • Exercise: Communicating BA Information10:16

    After completing this topic, you should be able to demonstrate your understanding of the tasks, techniques, and roles involved in communicating BA information

  • Stakeholder Collaboration: Inputs and Elements8:41

    After completing this topic, you should be able to identify inputs and elements used in managing stakeholder collaboration

  • Stakeholder Collaboration: Guidelines and Techniques7:37

    After completing this topic, you should be able to recognise the guidelines and techniques used in managing stakeholder collaboration

  • Stakeholder Collaboration: Stakeholders and Outputs3:55

    After completing this topic, you should be able to identify qualities of strong stakeholder collaboration

  • Manage Stakeholder Collaboration Input/Output Diagram0:04

    Manage Stakeholder Collaboration Input/Output Diagram

  • Exercise: Managing Stakeholder Collaboration12:59

    After completing this topic, you should be able to demonstrate your understanding of the tasks, techniques, and roles involved in managing stakeholder collaboration

  • Practical Activity: Stakeholder Mapping for Effective Elicitation
  • Business Analysis Elicitation and Collaboration (IIBA -ECBA)
  • Business Analysis Elicitation and Collaboration (IIBA -ECBA)
  • IIBA Certifications0:04

    IIBA Certifications

  • Business Analysis Elicitation and Collaboration (IIBA -ECBA)3:06

    In this course, we examined the ongoing process of elicitation and collaboration and find out how business analysts identify and reach agreements with stakeholders on requirements.

  • Takeaways, Practical Applications and Endorsements
  • Applied Knowledge is the Real Power17:45

    You think knowing stuff changes the game? You think sitting in a library, stacking up facts like you’re building a Jenga tower, is gonna make you a winner? Man, that’s cute. But life ain't a trivia night. Information alone? It’s worthless. It’s like having a Lamborghini in your garage but you never learned how to drive. You just sit in it, making engine noises. Vroom vroom. People walk by, they see the car, but they also see you ain't going nowhere. You got all this knowledge, all these textbooks, but when life throws a punch, you’re still looking up the definition of "duck." It’s what you *do* with that information that actually matters. Don't be the person with the shiny car and no keys.

Requirements

  • No special requirements or prerequisites, but general knowledge about business would facilitate learning.

Description

The Business Analysis Elicitation and Collaboration course is aligned with the Business Analysis Body of Knowledge Guide (BABOK3), and we're going to cover the foundational concepts related to business analysis.

You can use this course to improve your business analysis knowledge and abilities and to obtain the certifications provided by the International Institute of Business Analysis.

In this course, we're going to examine the ongoing process of elicitation and collaboration and find out how business analysts identify and reach agreements with stakeholders on requirements.

The tasks in this knowledge area describe how you as a business analyst reach a mutual understanding of various types of business analysis information with stakeholders.

The activities associated with this task include workshops, surveys, and ad hoc collaboration and conversations.

Elicitation and Collaboration

1. Overview of Elicitation and Collaboration
2. Core Concepts and the Business Analyst's Role
3. Exercise: Understand Elicitation and Collaboration

Prepare for Elicitation

1. Prepare for Elicitation: Inputs and Elements
2. Prepare for Elicitation: Guidelines and Techniques
3. Prepare for Elicitation: Stakeholders and Outputs
4. Exercise: Preparing for Elicitation

Conduct Elicitation

1. Conduct Elicitation: Inputs and Elements
2. Conduct Elicitation: Guidelines and Techniques
3. Conduct Elicitation: Stakeholders and Outputs
4. Exercise: Conducting Elicitation

Confirm Elicitation Results

1. Confirm Elicitation Results: Inputs and Elements
2. Confirm Elicitation Results: Guidelines and Techniques
3. Confirm Elicitation Results: Stakeholders and Outputs
4. Exercise: Confirming Elicitation Results

Communicate Business Analysis Information

1. Communicating BA Information: Inputs and Elements
2. Communicating BA Information: Guidelines and Techniques
3. Communicating BA Information: Stakeholders and Outputs
4. Exercise: Communicating BA Information

Manage Stakeholder Collaboration

1. Stakeholder Collaboration: Inputs and Elements
2. Stakeholder Collaboration: Guidelines and Techniques
3. Stakeholder Collaboration: Stakeholders and Outputs
4. Exercise: Managing Stakeholder Collaboration

This course is part of the Business Analysis Certification Program which includes 14 courses. That’s it! Now go ahead and push that “Take this course” button and see you on the inside!

Who this course is for:

  • Individuals ready to develop their business analysis skills, knowledge and behaviors as practicing business analysis professionals.