What Is Business Analysis for Information Technology (IT)

An Overview of Business Analysis Activities and Current Business Analysis Techniques
Free tutorial
Rating: 4.3 out of 5 (1,690 ratings)
19,802 students
What Is Business Analysis for Information Technology (IT)
Free tutorial
Rating: 4.3 out of 5 (1,690 ratings)
19,802 students
Identify and categorize business analysis best practices
Identify the value of good requirements
Classify four requirement types
Identify the critical skills required by business analysts
Describe tools used in business analysis
Relate the evolving role of today’s business analyst
Discuss how SDM's like Waterfall, Iterative, and Agile affect business analysis activities

Requirements

  • Interest in the field of business analysis
  • No technical background required
  • Desire to understand business analysis tools and techniques currently in use
  • Need to understand the impact that System Development Methods (SDM) have on business analysis activities
  • No additional materials are required
Description
Business Analysis in the Real World

A Buddhist proverb warns, “Be mindful of intention. Intention is the seed that creates our future.” In a very real sense, this statement expresses the reason for business analysis. This discipline is really all about choosing and defining a desired future because without intention (expressed in business analysis terms, “requirements”), no future is more or less desirable than another.

In reality, every organization does some form of business analysis whether it uses the term or not. For many (especially larger organizations), it is an extremely structured, managed process while others thrive on change and only do business analysis when and as needed. The perception that business analysis is only needed to develop IT solutions is inaccurate. Actually, it is a critical component of any change initiative within an organization whether software is involved or not.

Current Business Analysis Techniques and Methods

The course defines how business analysis is currently practiced. The authors provide insight into this fast-growing field by distinguishing strategic, tactical, and operational business analysis. It provides surveys of what Business Analysts really do and what business analysis techniques people use most often when they are the one “wearing the BA hat”. You will learn what “requirements” really are and what different types of requirements exist. Because many requirements define future information technology (IT) solutions, the authors share their experience on how Waterfall, Iterative, Agile, and Experimental (aka "Chaotic") Software Development methodologies impact the business analysis responsibility.

Who Needs Business Analysis Skills?

Although the field of Business Analysis offers great career opportunities for those seeking employment, some level of business analysis skill is essential for any adult in the business world today. Many of the techniques used in the field evolved from earlier lessons learned in systems analysis and have proven themselves to be useful in every walk of life. We have personally experienced how business analysis techniques help even in your private life.

We created this course for everyday people in the real world to give you a basic understanding of some core business analysis methods and concepts. If this course answers some of your questions, great. If it raises more questions than it answers (implying that it piqued your curiosity), even better. If it motivates you to learn more about this emerging and fascinating topic, it has served its purpose well.

Who this course is for:
  • Subject Matter Experts
  • Product Owners
  • Product and Project Managers
  • Business Process Users
  • Business Process Managers
  • Line Managers
  • Business Analysts
  • Anyone wearing the BA hat!
Course content
5 sections • 17 lectures • 1h 9m total length
  • Welcome to the Course
    02:55
  • Business Analysis - An Overview
    02:53
  • Strategic, Tactical, and Operational Business Analysis
    05:10
  • Requirements Defined
    03:36
  • Business Requirements
    01:16
  • Stakeholder Requirements
    02:08
  • Solution Requirements
    02:33
  • Transition Requirements
    03:13
  • An Introduction to Business Analysis Techniques
    05:06
  • What Tools Are Used?
    02:18
  • What Techniques Are Used?
    02:08
  • An Overview of Business Analysis and SDM/SDLC
    08:23
  • Business Analysis in Waterfall SDM
    03:36
  • THE BA Role in Iterative SDM
    04:23
  • Agile Projects and Business Analysis
    09:26
  • Business Analysis and the Future
    06:13
  • Bonus Lecture: Special Offers
    04:21

Instructor
BA-EXPERTS: Business Analysis for Anyone Wearing the BA Hat
Tom and Angela Hathaway
  • 4.3 Instructor Rating
  • 4,836 Reviews
  • 40,818 Students
  • 12 Courses

Angela and Tom Hathaway of BA-EXPERTS (previously Hathaway & Associates, Inc.  and Requirements Solutions Group, LLC) have been in business analysis and UX (User Experience) design for over 30 years. Their expertise spans information technology, methodologies, and innumerable applications in every industry for organizations from Mom-and-Pop shops to Fortune 100 companies and government agencies. In their writings and lectures they strive for enlightening while entertaining.

They have taught many thousands of students around the world and facilitated hundreds of requirements discovery sessions under a variety of acronyms (JAD, ASAP, JADr, JRP, etc).  In recent years, they have focused their attention on human-machine communication, in particular how to improve the use of Chatbots.

Current and past customers include TIAA-CREF (Financial), Cathay Pacific, Emirates Airlines (Transportation), Manitoba Telecom Services (Telecommunications), Honeywell (Manufacturing), Starwood Hotels and Resorts (Hospitality), numerous government agencies, and a myriad of other organizations.

Tom and Angela's training, consulting, and mentoring efforts have saved their customers around the world millions of dollars. They can help your organization evolve and improve your conversational user interface, business analysis, and UX Design practices.