
Analyze both internal and external business environments to build an effective strategy, using tools to examine these environments and maximize strategic potential.
Align mission, smart objectives, strategy, and tactics with culture, using swot and the bcg matrix to classify products as stars, cash cows, dogs, or wildcats.
Explore external analysis through five forces to gauge industry competitiveness and profitability. Consider five forces, including supplier bargaining power, substitutes, entry barriers, and rivalry, along with pest factors.
Illustrate rapid application development through prototyping and iterative work, enabling parallel prototypes integrated into a complete product for faster delivery with minimal planning and continuous feedback.
Analyze stakeholder management strategies across nine situations, examining interest and influence to inform, persuade, and engage stakeholders for project success.
Identify problems and explore the situation to uncover the root cause, then develop and evaluate solutions using tools like mind maps and fishbone diagrams. Deliver a feasible solution and assess its impact.
Conduct preliminary research by googling and reviewing the company website to understand positioning, values, standards, services, and how they approach change and spend resources.
Learn how interviews establish rapport, gather requirements, and elicit insights through questions, preparation, and follow-ups, using the who why what when and where framework to engage stakeholders.
Learn observational methods like protocol analysis and shadowing to capture a task's step-by-step process in complex systems, while building rapport to keep participants comfortable and reveal tacit actions.
Lead workshops to gather diverse business user perspectives for quicker decisions; as facilitator, set objectives and apply discovery techniques (brainstorming, brain writing) and visualization (mind maps, use case diagrams).
This course will equip you with the fundamental understanding of business analysis.
You will learn how to identify and analyze complex business problems. Who are stakeholders, how to identify, analyze and manage them. About different types of SDLC. How to write user stories, create use cases and wireframes. How to elicit requirements and different techniques you can use.