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Business Analysis Competencies: Professional Effectiveness
Rating: 4.4 out of 5(56 ratings)
8,102 students

Business Analysis Competencies: Professional Effectiveness

Business Analysis Certification Program (IIBA - ECBA Certification)
Created bySorin Dumitrascu
Last updated 10/2026
English
English

What you'll learn

  • Recognise attributes of ethical behaviour
  • Recognise characteristics of personal accountability
  • Recognise characteristics of trustworthiness
  • Recognise characteristics of adaptability
  • Identify effective organization and time management behaviours
  • Recognise effective behavioral characteristics
  • Identify the definition of business acumen
  • Identify types of information about an industry that a business analyst should know
  • Match organisation, methodology, and solution effectiveness measures with their corresponding areas of knowledge
  • Recognise attributes of effective business knowledge
  • Identify examples of office productivity tools
  • Identify examples of business analysis tools
  • Identify examples of communication tools and technology
  • Understand the effective use of business analysis tools and technologies

Course content

2 sections • 23 lectures • 2h 20m total length

  • A day in the life of a business analyst3:24

    A day in the life of a business analyst

  • Course Choice, Skill Development and Prior Knowledge
  • Course Overview2:02

    This course is the second of the series on business analysis competencies. This course covers behavioral characteristics such as personal accountability, trustworthiness, adaptability, and organization and time management.

    We'll also look at various areas of business knowledge that are important to business analysis. Finally, we'll talk about some of the tools and technology that business analysts use on the job.

  • Effective Learning7:04

    Effective Learning

  • FAQs1:02

    FAQs

  • Program Overview9:40

    The Business Analysis Certification Program is aligned with the (Business Analysis Body of Knowledge Guide) BABOK v3 and has a total of fourteen sections that are also presented as individual courses for your convenience.

  • Ethical Behaviour6:46

    After completing this topic, you should be able to recognize attributes of ethical behaviour

  • Personal Accountability5:35

    After completing this topic, you should be able to recognise characteristics of personal accountability

  • Trustworthiness8:04

    After completing this topic, you should be able to recognize characteristics of trustworthiness

  • The Science of Better Learning5:14

    The Science of Better Learning

  • Adaptability4:39

    After completing this topic, you should be able to recognize characteristics of adaptability

  • Organization and Time Management6:38

    After completing this topic, you should be able to identify effective organisation and time management behaviours

  • Exercise: Behavioural Core Competencies19:55

    After completing this topic, you should be able to recognise effective behavioural characteristics

  • Business Acumen4:08

    After completing this topic, you should be able to identify the definition of business acumen

  • Industry Knowledge5:49

    After completing this topic, you should be able to identify types of information about an industry that a business analyst should know

  • Organization, Methodology, and Solution Knowledge5:57

    After completing this topic, you should be able to match organisation, methodology, and solution effectiveness measures with their corresponding areas of knowledge

  • Exercise: Business Knowledge Competencies11:00

    After completing this topic, you should be able to recognise attributes of effective business knowledge

  • Office Productivity Tools and Technology2:13

    After completing this topic, you should be able to identify examples of office productivity tools

  • Business Analysis Tools and Technology3:50

    After completing this topic, you should be able to identify examples of business analysis tools

  • Communication Tools and Technology3:55

    After completing this topic, you should be able to identify examples of communication tools and technology

  • Concepts, Insights and Inquiries
  • Exercise: Using BA Tools and Technologies10:39

    After completing this topic, you should be able to recognise the effective use of business analysis tools and technologies

  • Practical Activity: Business Scenario Analysis
  • Business Analysis Competencies: Professional Effectiveness
  • IIBA Certifications0:05

    IIBA - Certifications

  • Business Analysis Competencies: Professional Effectiveness
  • Business Analysis Competencies: Professional Effectiveness1:55

    The Business Analysis Competencies: Professional Effectiveness (IIBA - ECBA) is the 13th course of the Business Analysis Certification Program which includes a total of 14 courses. This course is the second of the series on business analysis competencies.

  • Takeaways, Practical Applications and Endorsements

Requirements

  • No special requirements or prerequisites, but general knowledge about business would facilitate learning.

Description

The Business Analysis Competencies: Professional Effectiveness (IIBA - ECBA) is the 13th course of the Business Analysis Certification Program which includes a total of 14 courses. This course is the second of the series on business analysis competencies.

This course covers behavioral characteristics such as personal accountability, trustworthiness, adaptability, and organization and time management. We'll also look at various areas of business knowledge that are important to business analysis. Finally, we'll talk about some of the tools and technology that business analysts use on the job.

Behavioral Characteristics

1. Ethical Behavior
2. Personal Accountability
3. Trustworthiness
4. Adaptability
5. Organization and Time Management
6. Exercise: Behavioral Core Competencies

Business Knowledge

1. Business Acumen
2. Industry Knowledge
3. Organization, Methodology, and Solution Knowledge
4. Exercise: Business Knowledge Competencies

Tools and Technology Competencies

1. Office Productivity Tools and Technology
2. Business Analysis Tools and Technology
3. Communication Tools and Technology
4. Exercise: Using BA Tools and Technologies

In this course, we will focus on developing and understanding various behavioral characteristics that are essential for success as a business analyst. These characteristics include personal accountability, trustworthiness, adaptability, and organization and time management. By studying and practicing these traits, students will be better equipped to navigate the challenges and responsibilities of the role.

Additionally, this course will delve into the business knowledge that is pertinent to business analysis. Students will learn about business acumen, industry knowledge, and organization methodology and solution knowledge. These areas of knowledge will provide a foundation for understanding the business landscape and identifying opportunities for improvement and growth.

Finally, the course will introduce students to the tools and technology that business analysts utilize in their work. This includes office productivity tools, business analysis tools, and communication tools. By familiarizing themselves with these tools and learning how to effectively use them, students will be prepared for the practical aspects of business analysis and be able to collaborate and communicate with stakeholders more efficiently.

You can use this course to improve your business analysis knowledge and abilities and to obtain the certifications provided by the International Institute of Business Analysis.

That’s it! Now go ahead and push that “Take this course” button and see you on the inside!

Who this course is for:

  • Individuals ready to develop their business analysis skills, knowledge and behaviors as practicing business analysis professionals.

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