Business Analysis Competencies: Personal Skills (IIBA-ECBA)
What you'll learn
- Recognise behaviors associated with learning, creative thinking, and visual thinking skills
- Identify behaviors associated with conceptual and systems thinking skills
- Recognise effective decision-making and problem-solving skills
- Recognise attributes of effective analytical thinking skills
- Understand behaviours associated with effective teamwork, facilitation, and teaching
- Recognise the traits of an effective leader and negotiator
- Recognise attributes of effective interaction skills
- Understand factors that may inhibit effective communication
- Identify characteristics of effective verbal communication
- Identify characteristics of effective nonverbal communication
- Identify characteristics of effective written communication
- Identify characteristics of effective listening
- Recognise attributes of effective communication skills
Requirements
- No special requirements or prerequisites, but general knowledge about business would facilitate learning.
Description
The Business Analysis Competencies: Personal Skills (IIBA-ECBA) is the 12th course of the Business Analysis Certification Program which includes a total of 14 courses. This course is the first in a two-part series on business analysis competencies, or underlying competencies, as they're called in the BABOK Guide.
These competencies represent skills and knowledge that all business analysts should have in order to excel at their jobs. There are six categories of competencies altogether, and in this course we'll be looking at three of them: analytical thinking and problem solving, communication skills, and interaction skills.
Analytical Thinking and Problem Solving
1. Creative and Visual Thinking
2. Conceptual and Systems Thinking
3. Decision Making and Problem Solving
4. Exercise: Analytical Thinking Core Competencies
Interaction Skills
1. Teamwork, Facilitation, and Teaching
2. Leadership and Negotiation Skills
3. Exercise: Interaction Core Competencies
Effective Communication Skills
1. Communication Skills Overview 2. Verbal Communication
3. Nonverbal Communication
4. Written Communication
5. Effective Listening Skills
6. Exercise: Communication Core Competencies
You can use this course to improve your business analysis knowledge and abilities and to obtain the certifications provided by the International Institute of Business Analysis.
That’s it! Now go ahead and push that “Take this course” button and see you on the inside!
Who this course is for:
- Individuals ready to develop their business analysis skills, knowledge and behaviors as practicing business analysis professionals.
Instructor
- 4.6 Instructor Rating
- 31,449 Reviews
- 286,289 Students
- 150 Courses
Sorin Dumitrascu is a man with many talents and a passion for helping others grow and develop. He has been involved in the development and delivery of courses on management, computer literacy, human resources, career development, and more for over 15 years.
Sorin is also a certified trainer and project manager, with a master's degree in International Relations and Policy Making as well as a bachelor's degree in Law and Public Administration. He has coordinated projects in the areas of rule of law, regional development, and human resources for over a decade.
Sorin has an extensive background in civil service, private sector and NGO work. He has more than 15 years of managerial experience in justice, corrections, internal affairs, training, project management and consultancy within the private sector and NGO.
Additionally, he is certified as an ICDL tester and trainer for United Nations Peacekeeping Missions and holds a professional degree in public management.