Business Analysis Competencies: Personal Skills (IIBA-ECBA)
What you'll learn
- Recognise behaviors associated with learning, creative thinking, and visual thinking skills
- Identify behaviors associated with conceptual and systems thinking skills
- Recognise effective decision-making and problem-solving skills
- Recognise attributes of effective analytical thinking skills
- Understand behaviours associated with effective teamwork, facilitation, and teaching
- Recognise the traits of an effective leader and negotiator
- Recognise attributes of effective interaction skills
- Understand factors that may inhibit effective communication
- Identify characteristics of effective verbal communication
- Identify characteristics of effective nonverbal communication
- Identify characteristics of effective written communication
- Identify characteristics of effective listening
- Recognise attributes of effective communication skills
Requirements
- No special requirements or prerequisites, but general knowledge about business would facilitate learning.
Description
The Business Analysis Competencies: Personal Skills (IIBA-ECBA) is the 12th course of the Business Analysis Certification Program which includes a total of 14 courses. This course is the first in a two-part series on business analysis competencies, or underlying competencies, as they're called in the BABOK Guide.
These competencies represent skills and knowledge that all business analysts should have in order to excel at their jobs. There are six categories of competencies altogether, and in this course we'll be looking at three of them: analytical thinking and problem solving, communication skills, and interaction skills.
Analytical Thinking and Problem Solving
1. Creative and Visual Thinking
2. Conceptual and Systems Thinking
3. Decision Making and Problem Solving
4. Exercise: Analytical Thinking Core Competencies
Interaction Skills
1. Teamwork, Facilitation, and Teaching
2. Leadership and Negotiation Skills
3. Exercise: Interaction Core Competencies
Effective Communication Skills
1. Communication Skills Overview 2. Verbal Communication
3. Nonverbal Communication
4. Written Communication
5. Effective Listening Skills
6. Exercise: Communication Core Competencies
You can use this course to improve your business analysis knowledge and abilities and to obtain the certifications provided by the International Institute of Business Analysis.
That’s it! Now go ahead and push that “Take this course” button and see you on the inside!
Who this course is for:
- Individuals ready to develop their business analysis skills, knowledge and behaviors as practicing business analysis professionals.
Course content
- Preview02:13
- Preview09:55
- Preview03:32
- 11:30Creative and Visual Thinking
- 06:37Conceptual and Systems Thinking
- 06:52Decision Making and Problem Solving
- 14:34Exercise: Analytical Thinking Core Competencies
- 08:39Teamwork, Facilitation, and Teaching
- 05:43Leadership and Negotiation Skills
- 13:25Exercise: Interaction Core Competencies
- 06:21Communication Skills Overview
- 04:04Verbal Communication
- 06:45Nonverbal Communication
- 04:21Written Communication
- 04:52Effective Listening Skills
- 17:20Exercise: Communication Core Competencies
- 00:36Course Project (optional)
- 02:00Business Analysis Competencies: Personal Skills
- 17 questionsBusiness Analysis Competencies: Personal Skills
- 00:04IIBA Certifications
- 00:05Bonus Lecture
Instructor
![Sorin Dumitrascu](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.1 Instructor Rating
- 25,996 Reviews
- 270,934 Students
- 131 Courses
Before Udemy, Sorin developed and delivered courses on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management.
Currently working as a consultant and program manager, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration.
Sorin coordinated during the last 12 years projects in the areas of rule of law, regional development and human resources.
He has more than 12 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development).
Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree).