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Business Business Analytics & Intelligence Business Analysis

Business Analysis Competencies: Personal Skills (IIBA-ECBA)

Business Analysis Certification Program (IIBA - ECBA Certification)
Rating: 4.2 out of 54.2 (67 ratings)
12,385 students
Created by Sorin Dumitrascu
Last updated 12/2019
English
English
30-Day Money-Back Guarantee

What you'll learn

  • Recognise behaviors associated with learning, creative thinking, and visual thinking skills
  • Identify behaviors associated with conceptual and systems thinking skills
  • Recognise effective decision-making and problem-solving skills
  • Recognise attributes of effective analytical thinking skills
  • Understand behaviours associated with effective teamwork, facilitation, and teaching
  • Recognise the traits of an effective leader and negotiator
  • Recognise attributes of effective interaction skills
  • Understand factors that may inhibit effective communication
  • Identify characteristics of effective verbal communication
  • Identify characteristics of effective nonverbal communication
  • Identify characteristics of effective written communication
  • Identify characteristics of effective listening
  • Recognise attributes of effective communication skills

Requirements

  • No special requirements or prerequisites, but general knowledge about business would facilitate learning.

Description

The Business Analysis Competencies: Personal Skills (IIBA-ECBA) is the 12th course of the Business Analysis Certification Program which includes a total of 14 courses. This course is the first in a two-part series on business analysis competencies, or underlying competencies, as they're called in the BABOK Guide.

These competencies represent skills and knowledge that all business analysts should have in order to excel at their jobs. There are six categories of competencies altogether, and in this course we'll be looking at three of them: analytical thinking and problem solving, communication skills, and interaction skills.

Analytical Thinking and Problem Solving

1. Creative and Visual Thinking
2. Conceptual and Systems Thinking
3. Decision Making and Problem Solving
4. Exercise: Analytical Thinking Core Competencies

Interaction Skills

1. Teamwork, Facilitation, and Teaching
2. Leadership and Negotiation Skills
3. Exercise: Interaction Core Competencies

Effective Communication Skills

1. Communication Skills Overview 2. Verbal Communication
3. Nonverbal Communication
4. Written Communication

5. Effective Listening Skills
6. Exercise: Communication Core Competencies

You can use this course to improve your business analysis knowledge and abilities and to obtain the certifications provided by the International Institute of Business Analysis.

That’s it! Now go ahead and push that “Take this course” button and see you on the inside!

Who this course is for:

  • Individuals ready to develop their business analysis skills, knowledge and behaviors as practicing business analysis professionals.

Course content

1 section • 20 lectures • 2h 9m total length

  • Preview02:13
  • Preview09:55
  • Preview03:32
  • Creative and Visual Thinking
    11:30
  • Conceptual and Systems Thinking
    06:37
  • Decision Making and Problem Solving
    06:52
  • Exercise: Analytical Thinking Core Competencies
    14:34
  • Teamwork, Facilitation, and Teaching
    08:39
  • Leadership and Negotiation Skills
    05:43
  • Exercise: Interaction Core Competencies
    13:25
  • Communication Skills Overview
    06:21
  • Verbal Communication
    04:04
  • Nonverbal Communication
    06:45
  • Written Communication
    04:21
  • Effective Listening Skills
    04:52
  • Exercise: Communication Core Competencies
    17:20
  • Course Project (optional)
    00:36
  • Business Analysis Competencies: Personal Skills
    02:00
  • Business Analysis Competencies: Personal Skills
    17 questions
  • IIBA Certifications
    00:04
  • Bonus Lecture
    00:05

Instructor

Sorin Dumitrascu
Management trainer
Sorin Dumitrascu
  • 4.2 Instructor Rating
  • 24,933 Reviews
  • 267,723 Students
  • 123 Courses

Before Udemy, Sorin developed and delivered courses on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management. 

Currently working as a consultant and program manager, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration. 

Sorin coordinated during the last 10 years projects  in the areas of rule of law, regional development and human resources.

He has more than 10 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development). 

Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree). 

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