
Explore how knowledge management boosts productivity by organizing knowledge, enabling knowledge retention cycles and transfer, and differentiate it from information management and learning organization concepts.
Explore the fundamentals of knowledge, including explicit and tacit knowledge, data, information, and wisdom, and learn how knowledge management connects people to content to prevent loss and drive innovation.
Master the nitty gritties of the knowledge management process: discovery, capture, sharing, and application, and see how organizational learning and learning organizations nurture knowledge.
Examine knowledge laws and the knowledge retention cycle, the causes and costs of knowledge loss, and how continuous knowledge transfer plans—prioritization, planning, implementation, monitoring—sustain growth.
Apply targeted knowledge transfer mechanisms to capture, codify, and share explicit and implicit knowledge, using IT and non-IT tools to prevent knowledge loss and strengthen organizational memory.
Develop knowledge flow by integrating prior knowledge management fundamentals, outlining roles, enablers, and transfer mechanisms, and highlighting benefits and pitfalls to guide implementation in organizations.
Explore the fundamentals of knowledge management, including types of knowledge, knowledge laws, and the knowledge retention cycle. Learn how to set up a knowledge management system and enable knowledge flow.
This course Building Efficient & Sustainable Knowledge Management System is designed for small and growing enterprises with an overview and practical guides in setting up and managing an efficient and sustainable knowledge management system for small and growing enterprises. The course outlines and content have been carefully chosen and tailored to suit the target audience and are easy to implement. The course is suitable for HR practitioners, business consultants, aspiring and existing entrepreneurs, students, and business managers.
This course has five modules. The First Module is titled ‘Knowledge Fundamentals’, the second is titled ‘Nitty Gritties of the Knowledge Management system process, the third module is ‘ knowledge retention and knowledge retention cycle’, and the fourth module is ‘ knowledge transfer mechanisms’ and the fifth module is titled ‘ Making Knowledge Flow’. After the fifth module, there is a Case study question with a practical guide response to help with the evaluation of the learning process.
This course is designed to help you understand what knowledge is, the different types of knowledge, the knowledge retention cycle, and knowledge management system. You will have an understanding of knowledge management processes and tools, and be able to identify pitfalls in knowledge management system setting-up and appreciate best practices.