Building AI Voice Agents with ElevenLabs

Name: Building AI Voice Agents with ElevenLabs
Rating: 4.6 (20 reviews)

Create, test, and deploy autonomous voice agents for real business use cases.

Role Play

Created byAnton Voroniuk, Anton Voroniuk Support

Last updated 3/2026

English

What you'll learn

How AI agents work and what makes them autonomous
The transition from simple prompts to structured agent systems
How to create and customize realistic AI voices
Building agents using templates and the Playground
Adding knowledge bases to improve response quality
Testing agents to ensure accuracy and performance
Deploying voice agents into real business environments
Understanding ethical AI, bias, privacy, and responsible use

Course content

7 sections • 32 lectures • 1h 57m total length

Introduction to the course1:09
Discover what you will learn, how the course is structured, and how to get the best results from it.
What is ElevenLabs?1:52
Explore what ElevenLabs is, its core capabilities in AI voice technology, and why it stands out in the market.
How You Can Use ElevenAgents in Your Business?6:28
Learn practical ways ElevenAgents can automate communication, support, and engagement in real business scenarios.
Meet Your Instructor2:04
Get to know your instructor, their background, and how their expertise will guide you through the course.
Course Feedback & Suggestions0:14
Thanks for taking this course! Your feedback helps us improve content and make the learning experience even better.
A Quick Note from Udemy1:53
Understand how to make the most of Udemy’s features to enhance your learning experience.
Navigating the Interface4:10
Get familiar with the ElevenLabs interface and learn where to find key tools and settings.
Getting Your Own Practical Companion1:40
In this lesson, you'll get your own AI companion: the book "AI for Business".

What are AI agents? Key components of an AI agent11:55
Understand what AI agents are and explore the core elements that enable them to function intelligently and autonomously.
The transition from static prompts to autonomous agents1:59
See how prompt-based interactions evolved into dynamic, decision-making agents.
What makes an agent 'Autonomous'?3:02
Explore the core traits that give AI agents the ability to act independently and make decisions without constant human input.
Why agents need instructions, not just information2:55
Learn why clear, actionable instructions are essential for agents to function effectively, beyond just having access to data.
Goal setting in agents: fixed vs dynamic goals3:00
Discover how agents operate with both fixed and evolving goals—and what that means for their adaptability and performance.

Creating Voices for Your Agents5:37
Design and customize realistic AI voices that match your brand and use case.
Using Templates to Create Your Agents5:53
Accelerate agent creation by leveraging ready-made templates for common business scenarios.
Using the Playground to Create Agents4:47
Experiment and refine your agent in a live testing environment before deployment.
Adding a Knowledge Base4:25
Enhance your agent’s intelligence by integrating structured information and reference materials.
Setting Up Tests3:22
Learn how to evaluate your agent’s responses to ensure accuracy, clarity, and reliability.
Deploying Your Agent5:21
Publish and integrate your agent into real workflows or customer-facing channels.

Use Case: Phone Support for Elderly Home Care4:09
See how AI voice agents provide accessible and compassionate phone support for elderly care services.
Use Case: AI-Assisted Loans from Better3:45
Discover how AI streamlines loan assistance and improves customer interactions in financial services.
Use Case: Revolut's Customer Support2:50
Learn how AI enhances scalability and responsiveness in digital banking support.
Use Case: Toyota's Strategy to Engage Fans2:47
Explore how AI voice experiences can strengthen brand engagement and fan interaction.
Use Case: Deliveroo Enhances Rider and Restaurant Experience4:04
Understand how AI improves coordination and communication across delivery ecosystems.

The Importance of AI Ethics: Bias, Fairness, and Transparency7:22
Learn why ethical AI matters and how to identify and reduce bias in AI systems
Data Privacy and Security in the Age of AI5:16
Understand how AI handles data and the best practices to protect privacy and ensure security.
Navigating Copyright and Intellectual Property with Generative AI4:32
Learn how to use AI-generated content responsibly while respecting copyright and IP laws.
Practical Exercise: Deep Research to Create a Post in LinkedIn for the project4:12
Use AI tools to conduct deep research and craft a compelling LinkedIn post to build your personal brand.
Onboarding Your Coworker: From Strategy to Practice

BONUS: Take Your Skills & Career to the Next Level1:26
You’ve completed the course — now it’s time to go beyond! In this bonus lecture, you’ll discover how to:
✅ Get support in your career growth with exclusive communities and resources
✅ Develop new knowledge and stay ahead with advanced AI skills
✅ Enhance your expertise with additional courses and hands-on challenges
Don’t stop here — keep growing, keep learning, and unlock new opportunities!

Requirements

No advanced programming experience is required — the course focuses on structured thinking and practical implementation.

Description

Voice AI is no longer experimental — it’s becoming a competitive advantage.

In this hands-on course, you’ll learn how to design, build, test, and deploy autonomous AI voice agents using ElevenLabs and ElevenAgents. Instead of just generating speech, you’ll create intelligent agents capable of handling real business tasks — from customer support and sales interactions to automated onboarding and internal workflows.

This course goes beyond basic voice generation. You’ll understand how AI agents think, how autonomy works, and how to structure clear instructions so your agents can operate reliably in real-world scenarios.

What You’ll Learn

How AI agents work and what makes them autonomous
The transition from simple prompts to structured agent systems
How to create and customize realistic AI voices
Building agents using templates and the Playground
Adding knowledge bases to improve response quality
Testing agents to ensure accuracy and performance
Deploying voice agents into real business environments
Understanding ethical AI, bias, privacy, and responsible use

You’ll explore practical examples of how companies use AI voice agents in:

Customer support automation
Financial service assistance
Brand engagement and fan interaction
Operational coordination and service workflows

These case studies will help you think strategically about where voice AI fits into your own business or projects.

Who This Course Is For

Entrepreneurs who want to automate communication
Marketing and operations professionals exploring AI solutions
Product managers working with AI-powered systems
Anyone interested in building practical, business-ready AI agents

No advanced programming experience is required — the course focuses on structured thinking, practical implementation, and real-world application.

By the end of this course, you won’t just understand voice AI — you’ll be able to confidently build and deploy autonomous voice agents that solve real business problems. Enroll now!

Who this course is for:

Entrepreneurs who want to automate communication
Marketing and operations professionals exploring AI solutions
Product managers working with AI-powered systems
Anyone interested in building practical, business-ready AI agents

Building AI Voice Agents with ElevenLabs

What you'll learn

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Course content

Introduction8 lectures • 20min

Introduction to Agent Engineering5 lectures • 23min

Using ElevenAgents6 lectures • 29min

Use Cases from ElevenLabs5 lectures • 18min

Ethical AI and Responsible Use5 lectures • 21min

Wrap-Up & Next Steps3 lectures • 5min

BONUS1 lecture • 1min

Requirements

Description

Who this course is for: