
Discover how to build a profitable, growing software development services business by strengthening delivery leadership and software delivery management at the senior leadership level.
Gain insights from three decades of IT leadership and software delivery mastery. Learn how global delivery centers and the delivery management process framework shape software services and business performance.
Explore this modular series guiding software development services toward operational excellence and organizational performance. Learn the end-to-end life cycle and how shared services support delivery.
Define business performance for software services and explore three key metrics—revenue, gross margin, and customer satisfaction—while outlining the transformational journey to become a high performance organization and manage churn rate.
Discover how to build a high performance organization that achieves exceptional results through KPI-driven efficiency, continuous improvement, and strong leadership in software development.
Optimize costs in software development by balancing quality and expenditure, prioritizing long-term sustainability, meeting client expectations, and managing risk through efficient resource allocation to deliver value.
Discover why software development services underpin all application work and drive growth across four streams: productivity software, application development, systems infrastructure software, and enterprise software.
Present an introductory overview of the series guiding the operation of a software development services business, focusing on revenue, gross margin, customer satisfaction, cost optimization, value, and industry insights.
Explore how the software development services organization centers delivery around planning and execution, aligns with pre-sales and support functions, and leverages centers of excellence and communities of practice.
Learn to systematically shut down and archive projects, preserving learning. Get a concise pre-sales overview, including market research, requirement elicitation, and financial modeling for deals.
Map quality assurance, metrics, and risk management with HR, procurement, and finance to drive budgeting, compensation, talent acquisition, and learning and development for software delivery.
Explore the facilities and legal functions in a software development business through a mind map, detailing facilities management of physical environment, infrastructure, and services, and legal compliance and dispute resolution.
Orchestrate proposal development by the daily manager, aligning estimators, procurement, resource management, and finance to price labor and non-labor costs using SPG productivity metrics, guided by risk and quality oversight.
Recognize estimation as the second most critical activity after requirement elicitation in software services. Guide planning, budgeting, risk management, and client expectations to avoid underestimation and overestimation.
Government procurement often requires fixed price contracts with defined milestones and payment terms, where price equals the fixed plan for cost, quality, schedule, and requirements; changes use change control.
Profit equals income minus expenditure; in software development, income means revenue from services, while expenditure is the total cost of delivering the contract.
Focus on the business performance of projects to drive overall organizational success, accounting for all project tasks and costs to avoid under recovering, guided by the WBS checklist.
Walk through the wbs checklist for software projects, covering stages from requirement gathering to deployment and testing. Learn to estimate accurately using traceability and phase coverage.
Explore the makeup of costs for software projects, including cost of services sold, direct labor and non-labor costs, and operating expenses, using a revenue and cost template to calculate profit.
Learn how direct labor costs are estimated from effort estimation, duration, resource type, and burdened rates to derive total direct labor cost, while noting direct non-labor costs and operating expenses.
Navigate an illustrative 21-column excel sheet to calculate the true total, fully burdened cost for estimating total direct labor cost, using the key formula E4*8*5*I4/100.
Explore functional decomposition and fishbone analysis to create a work breakdown structure for a real estate website, decomposing tasks and refining estimates with domain and technology expertise.
Enhance estimation accuracy using point and interval estimates, including single, two-point, and three-point methods with triangular and beta distributions. Learn means, standard deviations, and confidence intervals for software project planning.
Leverage the beta distribution and the mean to finalize estimates, using p/m for pessimistic versus most likely, with red amber green formatting to flag conservatism and refine accuracy.
Explore lines of code and function point analysis as size-based estimation methods for effort and cost, including post facto use, and examine language variation and standards limitations.
Compare line of code, function point analysis, and WBS work breakdown structure to estimate effort, cost, and resources, and guide when to use each method for clearer client understanding.
Understand fully burdened labor cost, combining direct wages with indirect costs and benefits to reveal the true cost of an employee for budgeting, pricing, and strategic planning.
Calculate the true, fully burdened labor cost by defining tasks and allocating skilled resources. See how partial durations and varying proficiency affect estimates when multiple people share a task.
Explore how to calculate the true total, fully burdened labor cost for a project using an illustrative 21-column Excel sheet with task details, allocations, and the weekly cost formula.
Adopt best practices for effort estimation, maintain clear requirements, involve domain experts, rely on historical data, and use multiple techniques to cross-validate estimates for winning pre-sales proposals.
Learn how to navigate the software development industry, master cost estimation, and harness mind map insights to win new business and grow your top line.
Hello Folks, I understand that your time is valuable, and making decisions about where to invest it can be a thoughtful process.
This series of courses are being created in recognition of a significant gap in learning resources tailored specifically to the learning needs of
Leaders within the software industry, particularly those with limited or no exposure to the software delivery function,
Career-minded professionals aspiring to secure delivery leadership positions
Individuals considering a career pivot
Organizations that are eager to groom their workforce for leadership roles
Entrepreneurs who want to hit the ground running without reinventing the wheel.
Essentially, anyone who is accountable, either directly, like a delivery head or an entrepreneur, or indirectly, like a business owner or a CEO, for the delivery of software development services.
Here's what makes this series special: It's not just about learning; it's about transformation.
This series is designed to equip you with the knowledge and skills needed to effectively manage a high-performance organization at the senior leadership level, specifically in the realm of software development services.
The emphasis is on enhancing "Software Delivery Management Capability" at the organizational level, especially within senior leadership.
Perhaps you find yourself in one of the following scenarios:
You're constantly firefighting and have no time to focus on growing your business.
Your company's performance lags behind industry norms in key metrics such as gross margin, operating profit, revenue per employee, and customer satisfaction.
Challenges in scaling up due to unpredictable delivery schedules, cost, and quality are hindering your growth. Your customers frequently complain about poor delivery quality, numerous defects, missed deadlines, subpar customer experience, and low referenceability, resulting in a lack of repeat business.
You're the owner of a small software company overseeing all organizational functions, including delivery, despite having no grounding in software delivery.
You're transitioning to a leadership position with P&L responsibility but lack a background in software delivery and feel the need to learn effective management of the delivery function.
You're concerned about optimizing your delivery operations for better cost savings.
You fear that not having a proficient software delivery team will hinder your ability to start a successful business or worry about the risk of damaging your reputation before it's even created, potentially losing potential business.
You're an entrepreneur seeking to learn industry best practices and gain insights from others' experiences before launching your own business.
If any of these situations resonate with you, our courses are the opportunity you've been waiting for to effect positive change.
I've poured years of diverse organizational experiences into creating a course that offers a shortcut to success.
You won't need to reinvent the wheel or face unnecessary challenges. Instead, you'll gain insights, best practices, and wisdom that can help you steer your career or organization in the right direction.
Join me on this journey, and together, let's enhance your 'Software Delivery Management Capability' and empower you to lead confidently and efficiently. Your dreams and aspirations deserve the support and knowledge I’am here to provide.
Don't let this opportunity pass you by.
Enroll today and take the first step towards a brighter, more successful future.
Best regards,
Ashok