Maybe you have a business and are thinking about how you can create a better customer experience. This course is for you! We are going to show you step by step how you can create a facebook messenger chatbot using the chatfuel platform. The course is very simple and you don't need to have any prior knowledge about programming. And you can start building your chatbot right away after this one hour course.
Chatbot can help you automate the interaction with your customers. You don't need to hire people to serve your customers anymore. Nowadays, many big companies are using chatbot. With this course, you can build something within one hour, which is used to be something that only big companies can have the resources to build in the past!
Furthermore, you will also get an insight of your customers and their behaviours by looking at the analytics. You may fine tune your business strategy based on the data obtained from your chatbot and further grow your business! So what are you still waiting for?
What is Chatbot?
Chatbot is an automatic program that would answer users' enquiry. It can interactive with the users in a way just like human. It is done mainly in a textual manner but with the technology nowadays, it can include pictures, links etc in the conversion. These chatbots are widely used in the e-commerce industry, helping big corporation to grow their customers.
With the advance in AI technology, these chatbots are getting even smarter. They can understand human language and may even auto suggest the most related service or goods to the customers. Facebook messenger is widely used our daily life as an instant messenger app. It is also used widely by the business world to improve the interaction with the customers. With the facebook messenger chatbot, business can provide equal if not better attention to the customers with lower cost!
What exactly will you learn?
You don't need to have any prior experience in programming. Chatfuel is a simple and free platform for you to create your chatbot. We will go through all the steps with you in setting up your chatbot. You will learn all that is required including but not limited to the following
- Create a facebook messenger chatbot
- Accept customer orders via the chatbot
- Combine chatbot and google spreadsheet
- Setup AI conversation for your chatbot
- Connect chatbot with facebook fans page
- Boardcast messages
- Get insight about customer behaviour from the chatbot analytics
The whole course will be around an hour, well paced and we are sure you will get what you want.
Who are the instructors?
We are coming from a software engineering background. We have built sophisticated systems for investment banks. You can see our information in our Udemy profile.
Instructors: Jack Chan, Henry Tang
Course Designer: Raymond Chung
Money back guaranteed!
We are so confident about our course. We are so sure that you will enjoy the course as well. Therefore we provide money back guaranteed. After you have enrolled the course and if you don't like it, you can have your money back! It is unconditional, Udemy backed, 30 days money-back guarantee so you can try this course risk free!