
The rationale
At a time when everything is changing all of the time, managers and leaders need to take the lead so that their organisations are able to benefit from their future state, not be victims of it.
What does it mean to live in a world of Change?
Do conventional managerial techniques still have value?
The Leader as a role model
How to make your decisions based on 'informed choice'
Consider using a model for strategic change
The modules of the course outlined
Your First Assignments
Some preliminary thinking on your part - share your thoughts on this
Critical questions requiring honest answers
Understanding the Need for Change
Your first research - taking a look around you
Think of the Changes that have transformed your life
Consider the Pandemic as a strong motivator for Change
Finding specifics to motivate the Change
What is Position Mapping? Our first tool of Change
What is Benchmarking? Our second tool of Change
Let's see what our Change is going to look like
Quiz
One very important question to help define our terms
Assignment
Facilitate the assignments so that the information you gather can be shared with all interested parties in presentation format
Selecting a model of Strategic Change
We explore five established models of Strategic Change.
Through the prism of Drucker's Dictum - are we focussed on our true objectives?
Which model of Change will bemost appropriate for our organisation?
Who are these 'Ambassadors' that we keep on mentioning?
Quiz
Simple right or wrong answers - let's clarify the main thrust of the approach
Assignments
Three important assignments will put you on the right track to know what you are looking for and how you are going to achieve it
How People respond to Change
The sensitivity of the Change process
How Change affects us
Do you have the soft skills needed that we now need?
Can we encourage you - or show you how to develop these skills?
The skills of the Coach - the true game changer (even more important than the skills of the Manager)
Help your people access information in a way that best suits them - Might NLP help here?
Preferred modes of communication are important here
Quiz
Work out your answers - do we agree or disagree?
Assignments
The People thing - There are five assignments. Divide the assignments between your Change team and have them bring their conclusions to a plenary session
The Vision and the Mission of our journey
Create a 'bottom-up', not a 'top-down' set of understandings of where we need to be in the near future
What will be your role in both the Vision and the Mission on Change?
Creating the Vision for everyone
How the 'Prime Driver' will focus our efforts
Setting up a Gantt Chart to map our progress
Quiz
Lots of subjective considerations for discussion
Assignments
If you have not already defined the Core Values of your organisation, we think it is important that you do this so that you can set a vision based upon informed choice.
If your organisation has not already defined your values through such an exercise, we offer a spreadsheet-based exercise as a resource for this module
Then, using your defined Core Values as a basis for your decisions, follow this assignment to list the changes of behaviour that will be necessary in the next stage of our work - defining your Vision (the endpoint or objective) and its Mission (the journey you must take to achieve your Vision)
Communicating and Initiating the Change
Selecting our Ambassadors of Change
How teams at differing levels of development will respond to Change
The use of psychometric profiling to assist us
Using 'Delegation' to move the process forward
A delegation method that protects both you and your people
Use the preferred behaviour styles of your Ambassadors
Teams and their development over time - how this will impact you when you task them with Change
Assignments
Serious stuff here - Putting in place the tools to assist you in implementing the Change
Four assignments, each requiring significant contributions from you and your teams
Implementing the Change
What can we anticipate before we implement the Change?
How do we select the most effective team structures?
Shall we use psychometric profiling to select our teams?
Let's use a wide variety of communication modes
How useful is email as a means of communicating Change?
Plus - your own role at this very important time
How do your people perceive you?
The advantages of personal communication at this sensitive time
Quiz
The quiz is to check that you understand the value of the 'soft skills' that are necessary during the Change process
Assignments
Five important assignments here - all assume that Change is now happening
Checks and Balances - Monitoring the Change
'What gets measured gets done!'
How to monitor the change process
The value of using tools from Project Management
Measure our Change objectively
Our interventions support the process
A non-negative way of giving necessary feedback
Evaluate how well you have introduced the Change
Ways in which you can evaluate the role you have played
Playing an active role as a Coach
Three different coaching approaches
Quiz
After some further quiz assistance, your coaching skills - a small test, but with lots of questions!
Assignments
Serious matters now
Three important assignments for you to monitor every aspect of the ongoing Change process
Measures of Performance
Evaluate your own role in the process
Develop and sustain your Coaching responsibilities
Housekeeping the Change
Preventing your people from reverting to old habitual behaviours
Embedding the new culture, focussing on the new behaviours
Maintaining momentum
Using both Management and Leadership skills
Reinforcement at all levels
Embed the good habits
The Final Assignment!
Your Change plan - defined
Create your plan using an agreed strategic model
Show how the process can be developed
Define the behavioural changes that will be needed
And fly confidently into the sunset - Congratulations!
MAY 2026: Get Artificial Intelligence (AI) to work for you - not against you! Develop the people skills that AI can't handle and protect your future!
This programme is from 'The Brilliant Suite' - the vitally important skillsets for intending and experienced managers.
Recently, a set of 110 of these courses was rolled out to a UK company.
Look no further - this is the best there is!
Brilliantly successful on other platforms like Lecturio and UK Webinars,, where evaluations consistently average 9.0 on a 10-point scale! This course is perfect for individual study, and it's even more valuable when you roll it out to your teams.
Our target? Developing your credibility to manage organizational Change with professional confidence!
Twenty-five years of managerial experience - forged into powerful tools for you to use today! This course has been taught LIVE in over thirty countries and to thousands of delegates.
I'm a British presenter, and I've personally delivered well over TWO THOUSAND live seminars, facilitations, conferences, and training courses - all over the world. Please check out my real-world business experience when you scroll down to my profile. This program is one of the most popular of all my courses.
Our world of constant Change is becoming ever more demanding. Managing this change effectively is now one of your primary responsibilities. We need both the strategic overview and the practical skills to develop new relationships - with our work colleagues, with our customers, with our suppliers - in fact, with everyone!
Your credibility in handling the Change process is the single most important quality that your managers - and your colleagues - need to see (ref: The Leadership Challenge - Kouzes and Posner).
Your skills as a manager of Change will become more important as your career progresses. Develop them now - become proactive rather than reactive; show your colleagues, your superiors as well as all who report to you, how you can confidently control the demands of real Change. And watch as they turn to you for strategic guidance!
Everyone's first response to Change seems to be a wish to resist it. Learn to allow for and then turn this initial resistance into a positive response
Take your people with you - by developing a convincing rationale for the Change
Structure your Change - use a model to provide consistency - choose the most appropriate model for your needs from the five established models that we offer
Using your chosen model, create the 'road map' of the steps that define the Change
Create a company-wide Vision (where you are going) and your new Mission (how you are going to get there)
Involve everyone! Using psychometrics helps here. We explain why psychometric profiling might help you, and we recommend some of the most appropriate tests so that you can choose the one that best meets your needs
Select and induct your 'Ambassadors' - those vital colleagues who will work with you to move the Change
Install Communication Modes that reach everyone and reflect the concerns of all who are affected
'Leadership' and 'Management' skills are vital - you and your Change team will need them. Have you got them or can you access them? (I'm particularly thinking about coaching and communication skills here)
Try to minimize the 'Boss Element'. Develop and use the influencing skills of the Coach for a better outcome
'Housekeep' the Change to prevent everyone from regressing to their previous habitual behaviors
A variety of quiz questions highlights the most important concepts while thought-provoking assignments enable you to adjust and amend your ideas into your own Change Management model