Breaking barriers in business - crosscultural communication
What you'll learn
- Map and understand cultural differences
- See how these differences affect everyday work
- Learn to improve crosscultural team work
- How to become more inclusive and take advantage of diversity
- We recommend that you complete your GlobeSmart profile before the course
Welcome to our cross-cultural communication course by Blackbird. In the course we’ll cover a number of areas:
What is culture? How does it affect the way we work?
How can I lead a cross cultural team to maximize results & minimize misunderstandings?
What problems can I expect when working with cultures very different from mine?
And finally what tools and practices improve the quality of cross cultural communication with clients & team members?
We’ll address these questions and more in detail. This course is designed with and for professionals, managers and students who work with other cultures on a daily or ad hoc basis, in person or online.
Our course is packed with quizzes, video lectures and extra resources which will help you in:
Working in teams and leading teams
Building agreements and handling disagreements
Managing projects and meetings
Module 1: Understanding the business of culture
Module 2: On the way to good communication
Module 3: Building trust across cultures
Module 4: Navigating hierarchy
Module 5: Managing projects & meetings across cultures
Module 6: Working across cultures – tips for leaders & team members
Who this course is for:
- managers and specialists who work with other cultures
- students who want to build skills necessary for international career
- HR and mobility specialists
- Trainers who work with other cultures
Coach, trainer and Open Space Technology facilitator. Manager at Blackbird and effective communication specialist with 14 years of experience in designing and delivering in-company training. In the last decade she has travelled solo to more than 30 different countries including Ecuador, Georgia, Kyrgyzstan and Bangladesh. She has lived and worked in Ireland, India and Bangladesh. She graduated from SWPS with a degree in cultural science. She has completed many courses for trainers as well as an Art & Science of Coaching Program organized in cooperation with Erickson College Canada, and she holds an Erickson Professional Coach Certificate. Member of KIT Intercultural Professionals Network. Certified Partner of The Competence Game®.
Coach and trainer. Supports companies in training and coaching change management, cross-cultural issues and personal development. She works with transformational coaching and NVC (nonviolent communication). As a diagnostic and development tool, she uses the FRIS® methodology, of which she is a certified trainer. She has worked in Poland and England, cooperating with 13 nationalities. MA in cognitive linguistics at the Faculty of Polish Studies at the University of Warsaw, specialized in media. MA in Management and Marketing at Warsaw School of Economics (SGH).
Consultant, coach, mentor and trainer. He specializes in managing cross-cultural teams. Irek has 25 years of hands-on experience in managing international team as the head of HR and sales at Phillip Morris International. He has worked in Poland, Ukraine, Dubai, China, Russia, Indonesia and Hong Kong and reported to bosses of 14 different nationalities. Irek graduated from Jagiellonian University with a degree in Arabic language and culture. Currently Irek uses his diverse corporate experience to help international teams become more effective. He conducts training and coaching as well as development centers and help HR and business managers develop their cross -cultural competency. Irek is certified trainer by European Institute for Cross-Cultural Development.
Neurolanguage coach (ICF), communication trainer, Team Leader at Blackbird and TEDxWarsawWomen. Since 2005, she has been conducting trainings and coaching sessions for senior management. She graduated in specialist translations at the University of Warsaw and cultural studies at the CESLA department at the University of Warsaw. She completed a number of coaching trainings, including sandplay, provocative approach and nonviolent communication (NVC). Breast cancer awareness advocate. Board member of the People & medicine foundation which promotes healthy patient – rest of the world communication, co-creator of the Patients4Patients (pacjenci pacjentom) application.