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BPMN 2.0 - Become a professional process designer
Rating: 4.3 out of 5(97 ratings)
345 students

BPMN 2.0 - Become a professional process designer

For beginners and advanced users: Effective business process modeling with BPMN 2.0
Last updated 11/2025
English

What you'll learn

  • Correct use of all BPMN symbols in diagrams
  • Design effective pools and swimlanes to represent different actors in processes
  • Use of gateways to control process flows and decision points
  • Creation of end-to-end process flows using start and end events
  • Use of sub-processes to simplify complex business processes
  • Use of data objects and artifacts to refine process diagrams
  • Use of message flows to represent communication between processes
  • Integration of event-based gateways for dynamic process decisions
  • Use of intermediate and boundary events

Course content

10 sections71 lectures4h 5m total length
  • What you will learn in this course2:13

    Master BPMN 2.0 to visualize complex business processes with sequence flows, tokens, events, gateways, and activity types, then design subprocesses and artifacts with best practices for clear modeling.

  • Why process modeling can boost your career2:08

    Process modeling is a key skill in many industries. If you are familiar with it, you can position yourself excellently in your company. Many business problems arise from poorly designed processes. As someone who can analyze and improve processes, you will quickly become a problem solver. In addition, good process models simplify communication between departments and are also incredibly valuable in project management. They help you to plan and implement projects efficiently. In short, process modeling gives you the tools to become a key player in your company.


    Learning content:

    1. The importance of process modeling in various industries

    2. How process modeling contributes to problem solving

    3. Improving communication through clear process models

    4. Application of process modeling in project management

  • What is a business process? Definition & examples3:07

    In this lesson, we will clarify what exactly a business process is. I will show you how business processes are defined and what key elements they contain. You will learn why processes are goal-oriented and consist of several steps that run in a certain order. We will also discuss why resources such as people and technology are essential to the execution of these processes. An important aspect that we highlight is the measurability of processes - how can you assess efficiency and effectiveness? Finally, we talk about the repeatability of business processes and why this is crucial for consistency and reliability in organizations. With concrete examples, from order processing to complaint management, everything becomes tangible and understandable.


    Learning content:


    1. Understanding the basic definition of a business process.

    2. Recognizing the goal-oriented nature of business processes.

    3. Recognize the importance of orderly steps and activities in a process.

    4. Understand the role of resources in business processes.

    5. Recognize the importance of measurability for process efficiency.

    6. Recognize the importance of repeatability and standardization in business processes.

  • Why business process modeling is essential2:12

    In this lesson, we dive into the world of business process modeling. I'll show you why it's so important to visualize processes in your company - almost like a treasure map that shows you the way through the complex processes.

    We will understand why process modeling is not just a question of representation, but also a key means of communication. You will learn how diagrams and visual aids help to make processes clear and understandable from start to finish.

    We will also talk about how such models contribute to documentation and ensure that processes comply with internal and external guidelines. I'll explain why it's important that everyone involved - whether in the company or external partners - understands the models and how standards such as BPMN 2.0 help with this.


    Learning content:


    1. Importance of the graphical representation of business processes

    2. Use of process diagrams to improve communication

    3. Role of process modeling in documentation and compliance

    4. Importance of understanding process models by all stakeholders


  • BPMN 2.0: More than just modeling5:07

    We've already discussed why process modeling is important, but why BPMN 2.0? Well, BPMN 2.0 stands out due to its popularity and universal comprehensibility.

    BPMN 2.0 is not only widely used, but also extremely versatile. You can use it to map everything from simple to complex processes. But what's even more exciting is that BPMN 2.0 is perfect for IT integration. The processes you model can be implemented directly in IT systems.


    Learning content:


    • Understand why BPMN 2.0 is so popular and important.

    • Recognize the versatility of BPMN 2.0 in process modeling.

    • Understand the importance of IT integration of BPMN 2.0.

  • BPMN: From its origins to its significance today2:31

    In this lesson, we go on an exciting journey of discovery that is all about the origin and development of BPMN. You will see how BPMN has grown from its humble beginnings to a powerful tool in the business world. I will show you how BPMN has evolved from the first version 1.0, which focused on the representation of processes, to the much more comprehensive BPMN 2.0.


    Learning content


    • The history of BPMN and its development phases

    • The transition from BPMN 1.0 to BPMN 2.0 and why it is so important

    • Insight into the role of BPMN in the standardization and simplification of business processes

    • Recognize the importance of BPMN as a link between the business world and IT.

  • The right choice: choosing BPMN tools effectively2:55

    In this section, I'll show you how to find the perfect BPMN tool for you and your company. Don't worry, I'm not telling you to work with pen and paper - that would be completely out of date! I understand that some might turn to PowerPoint, but let me show you why that's not the best idea.


    Learning content


    • Understand the importance of usability in BPMN tools.

    • Assessing the required feature set for your needs.

    • Considering integration and compatibility in your IT landscape.

    • Importance of collaboration features in team environments.

    • Evaluation of the customizability and expandability of the BPMN tool.

  • Where we stand and what happens next0:25

    Begin applying BPMN 2.0 by modeling an increasingly complex real-world business process, exploring process elements and triggers as we move beyond the introduction.

Requirements

  • No previous knowledge necessary. You will learn everything you need to know

Description

This course is carefully designed to take you from the basics of business process modeling through to advanced techniques and help you become an expert in the use of the BPMN 2.0 specification.


Starting with an introduction to the meaning and application of business process modeling, you will be quickly introduced to the world of BPMN. We cover all the basic symbols, elements and diagram types you need to model your first processes. You will learn how to effectively use start and end events, tasks, gateways and sub-processes to create clear and understandable process diagrams.


Once the basics are mastered, the course introduces you to advanced modeling techniques. You will explore complex workflows, multiple instances, event-driven processes and the use of artifacts to enrich your diagrams with additional information and increase their comprehensibility.


Sounds worse than it is... I will explain everything in detail and in an understandable way.


The section on events will show you how to effectively use different types of events such as timers, messages and errors to model realistic and dynamic business processes. In the Gateways section, you will learn how to properly represent decision points in your processes and control different path options based on business rules.


In addition to technical skills, the course emphasizes best practices and developing a deep understanding of how BPMN 2.0 can be applied in real-world business scenarios. You will learn how to design efficient, flexible and scalable business processes that meet the needs of your organization.


This course is perfect for beginners who have no prior knowledge of BPMN as well as advanced learners who want to deepen their knowledge.

Who this course is for:

  • Interested beginners
  • Advanced
  • Business Analysts
  • Project managers
  • Anyone who has always wanted to learn BPMN